Field Service Software Resource Center Field Service Software Resource Center

REAL-WORLD CASE STUDIES

  • Driving Company-Wide Efficiency And Accuracy With Mobile FSM
    Driving Company-Wide Efficiency And Accuracy With Mobile FSM

    Maxson Associates is a family-owned, third-generation business based in Charlotte, North Carolina, offering life safety, space management, and smart day lighting solutions that allow for safe, flexible, spaces for buildings. Based on the deep experience throughout the organization, Maxson is uniquely qualified to successfully tackle some of the most complicated design projects, where other companies cannot.

  • Pesado Goes Mobile, Saves Big.
    Pesado Goes Mobile, Saves Big.

    Psado's administrative side of the business also racked up high costs and collected field data was vulnerable to inaccuracies. To tighten its business processes, Pesado equipped its field techs with a mobile form solution on iOS devices. 

  • Instron Turns Services From A Cost Center Into A Profit Center With FSM Solution

    When customers such as US Steel, GM, Ford and Becton Dickinson rely on you for service, it’s pivotal to have the most dynamic and comprehensive field service management (FSM) software on the market. As a pioneer manufacturer of universal testing equipment, Instron was tasked to turn services from a cost center into a profit center and increase profitability without additional overhead.

  • Terminal Giant Vopak Mobilizes Workforce, Increases Employee Efficiency By 50% With Low-code Platform
    Terminal Giant Vopak Mobilizes Workforce, Increases Employee Efficiency By 50% With Low-code Platform

    At Vopak, one of the world’s largest tank terminal operators for the oil and gas industry, a real cloud revolution is underway. In a nutshell: exit the less flexible JD Edwards ERP system and enter all the benefits of standardized SaaS and customized PaaS. The company is using OutSystems to build large mission-critical applications to support their core processes, enabling the company to mobilize their workforce and use real-time insights in logistics and driving a productivity increase in the terminal.

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FIELD TECHNOLOGIES MAGAZINE ARTICLES

Driving A Successful Field Service Destiny

Field Technologies talks with Zach McGuire of MasTec Advanced Technologies, who explains how a diverse approach to market shifts and self-driven technician practices keep business humming at this third-party service contractor.

A Big-Picture View Of Scheduling

Maser Consulting has gained visibility and flexibility thanks to a new field scheduling solution.

Customer Satisfaction On The Rise

Field service software implementations are increasingly focused on the customer as the industry shifts to a more proactive service model.

Lessons Learned As VP Of Service Operations

How teamwork, continuous learning, a readiness for change, and investing in training and cross-functional relationships will serve you well when managing in the service industry.

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FIELD TECHNOLOGIES WEBINARS

  • The Rapidly Changing World Of Field Service Management

    As the world of field service management continues to rapidly change, service leaders must adapt their viewpoints and strategies in order to differentiate and succeed in today's competitive market. In this Field Service News webinar, Astea's Managing Director, John Hunt, discusses how service leaders are adapting to the changing world of FSM.

  • From Paper To Digital: How To Take The First Step Towards A Digital Transformation
    From Paper To Digital: How To Take The First Step Towards A Digital Transformation

    To keep up with rising customer expectations, field service organizations need to make the move to digital. But where do you begin? And how do you start?

  • The Field Service Workforce Of The Future
    The Field Service Workforce Of The Future

    Learn how Astea’s FSM solution coupled with WorkMarket’s online marketplace enables intelligent scheduling and management of contractors to facilitate the right balance of contingent labor supply to meet your target SLAs and fill labor gaps.

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INDUSTRY NEWS

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FIELD SERVICE SOFTWARE SOLUTIONS

  • Astea Alliance - Mobile Field Service
    Astea Alliance - Mobile Field Service

    Experience the New Standard in Mobile Workforce Mobility

  • ETAdirect Enterprise
    ETAdirect Enterprise

    With ETAdirect Enterprise, you can impose order and efficiency on these operations, while dramatically increasing workforce productivity and enhancing your customers’ experience.

  • ClickSoftware ClickLocate
    ClickSoftware ClickLocate

    Keeping track of your field resources has never been more important for the safety and security of your business. Thanks to the maturity of location-based service technologies, such as Global Positioning Systems (GPS), this is now a seamless activity.

  • Mobile Forms
    Mobile Forms

    Send data to and from the field with ease.

  • The #1 Freelance & Contractor Management Solution
    The #1 Freelance & Contractor Management Solution

    Work Market is a cloud-based freelance management platform connected to an online marketplace of professionals seeking work assignments.

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INDUSTRY EVENTS

IoT 101: Digital Transformation University October 23, 2019
Los Angeles, CA
Field Service Asia November 12 - 14, 2019
Amara Sanctuary Resort Sentosa
Internet of Manufacturing South 2019 November 19 - 20, 2019
Dallas, TX
Field Service Europe December 10 - 11, 2019
Amsterdam
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