Field Service Software Resource Center
FEATURED THOUGHT LEADERSHIP
Generating Change: Utilities And Renewable Energy
Utilities are embracing renewable sources for sustainability and compliance. Delve into the challenges, opportunities, and innovative solutions in the expanding renewable energy market.
REAL-WORLD CASE STUDIES
-
![MSI Data - Eastern Controls_bucket]( "Eastern Controls Inc's Service Flourishes With Service Pro")
Eastern Controls Inc's Service Flourishes With Service ProExplore how the strategic implementation of cutting-edge field service management software revolutionized the operations of a process controls solutions provider.
-
![lapp]( "High-Quality Performance Of Installation Activities And Quality Checks From Remote")
High-Quality Performance Of Installation Activities And Quality Checks From RemoteExamine how LAPP overcame pandemic challenges with remote collaboration via OverIT's FSM Platform, reducing travel, saving time and money, and aligning with Sustainable Development Goals.
-
![GettyImages-1409836600 wind turbines]( "Training On-The-Job For Maintenance On Wind Turbines: A Case Study")
Training On-The-Job For Maintenance On Wind Turbines: A Case StudyDiscover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
-
![OverIT - Maintenance]( "Scheduling Of Maintenance Activities On Critical Assets And Support Of Field Execution Through Mobile Work Instructions")
Scheduling Of Maintenance Activities On Critical Assets And Support Of Field Execution Through Mobile Work InstructionsHera Group required a unified system for dispatchers to efficiently handle and schedule maintenance tasks across various utility assets. They turned to a best-of-breed FSM solution to meet these needs.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
-
Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Moving to a cloud-based solution helps this in-home services provider reduce support costs, eliminate outages, and optimize scheduling.
If your field service management (FSM) platform does not do enough for your organization, it is time to reconsider. Historically, FSM solutions seemed quite similar. Most of the solutions providers in this sector focused on the same core services of scheduling and billing, gradually progressing toward supporting the field service visit as these companies built more advanced capabilities.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Reliable information technology (IT) support and service are critical for any business. In the grocery industry, store-level IT service can have a direct impact on sales and customer service — if the registers are down, cashiers can’t ring up sales, and customers may simply leave their carts in the aisle and head to the next closest market.
FIELD TECHNOLOGIES WEBINARS
-
![Salesforce - AI automation]( "How To Scale Field Service With AI And Automation")
How To Scale Field Service With AI And AutomationDiscover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
-
![Salesforce - 3 strategies reinvent FS delivery]( "3 Strategies To Reinvent Field Service Delivery")
3 Strategies To Reinvent Field Service DeliveryWatch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
-
![Salesforce - apple webinar]( "Apple Partnership On-Demand Webinar")
Apple Partnership On-Demand WebinarLearn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
-
Snohomish County PUD Selects Cognizant To Lead SAP S/4 HANA Transformation To Modernize Utility Operations5/13/2026
Cognizant , a leading AI builder and technology services provider, announced a collaboration with Snohomish County Public Utility District (PUD), a public utility in the state of Washington providing electric and water services to more than 880,000 people living in Snohomish County and Camano Island.
-
Simpro Group Launches Lightning: A Purpose-Built, AI-Native Operating Platform For The Field Service Trades5/13/2026
Simpro Group, the global leader in AI-first software for the trades, today announced the launch of Lightning, an AI-native operating platform built to transform how field service trade businesses run and grow.
-
CorpSync Transforms Workforce Connectivity For Braun Intertec, Delivering Seamless Contact Management Across 32 U.S. Offices5/13/2026
PaayaTech Inc., the developer of CorpSync, today announced that Braun Intertec, a leading geotechnical engineering, environmental consulting, and testing firm with 32 offices across the United States, has deployed CorpSync to ensure every employee, whether in a corporate office or on a remote job site, has instant access to the full corporate contact directory at all times, directly from Microsoft Outlook and their mobile device.
-
Kahua® Introduces Embedded AI Within Its Construction Project Management Platform5/13/2026
Kahua, a leading enterprise construction platform, today launched Noa, an AI assistant powered by Kahua AI, the embedded intelligence layer of the Kahua platform.
-
Quickbase Expands Real-Time AI Capabilities For Field Service Teams5/13/2026
Quickbase, the AI operations platform, today announced two new AI capabilities for field service operations teams: AI Photo Insights and Asset & Team Tracker.
FIELD SERVICE SOFTWARE SOLUTIONS
-
We have over 20 years’ experience helping the largest digital service providers manage and optimize their field service operation before, during and after day of service.
-
Dista Field helps unleash the full potential of your field operations by improving first-time fix rates, ensuring higher service efficiency, and increasing customer delight, thereby elevating your brand loyalty.
-
To grow your equipment maintenance and service operation, you need more than Excel and an accounting package. Find out what an integrated ERP can do for your business.
-
With MobileTech, your technicians get service call information, can manage their service activities, and input data while out in the field.
-
Digital work instructions for consistent paperless procedures.