Field Service Software Resource Center
FEATURED THOUGHT LEADERSHIP
Generating Change: Utilities And Renewable Energy
Utilities are embracing renewable sources for sustainability and compliance. Delve into the challenges, opportunities, and innovative solutions in the expanding renewable energy market.
REAL-WORLD CASE STUDIES
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![MSI Data - Eastern Controls_bucket]( "Eastern Controls Inc's Service Flourishes With Service Pro")
Eastern Controls Inc's Service Flourishes With Service ProExplore how the strategic implementation of cutting-edge field service management software revolutionized the operations of a process controls solutions provider.
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![lapp]( "High-Quality Performance Of Installation Activities And Quality Checks From Remote")
High-Quality Performance Of Installation Activities And Quality Checks From RemoteExamine how LAPP overcame pandemic challenges with remote collaboration via OverIT's FSM Platform, reducing travel, saving time and money, and aligning with Sustainable Development Goals.
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![GettyImages-1409836600 wind turbines]( "Training On-The-Job For Maintenance On Wind Turbines: A Case Study")
Training On-The-Job For Maintenance On Wind Turbines: A Case StudyDiscover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
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![OverIT - Maintenance]( "Scheduling Of Maintenance Activities On Critical Assets And Support Of Field Execution Through Mobile Work Instructions")
Scheduling Of Maintenance Activities On Critical Assets And Support Of Field Execution Through Mobile Work InstructionsHera Group required a unified system for dispatchers to efficiently handle and schedule maintenance tasks across various utility assets. They turned to a best-of-breed FSM solution to meet these needs.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Learnings from a global IT infrastructure service and support provider on achieving a single source of truth for customer information.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
Reliable information technology (IT) support and service are critical for any business. In the grocery industry, store-level IT service can have a direct impact on sales and customer service — if the registers are down, cashiers can’t ring up sales, and customers may simply leave their carts in the aisle and head to the next closest market.
FIELD TECHNOLOGIES WEBINARS
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![Salesforce - AI automation]( "How To Scale Field Service With AI And Automation")
How To Scale Field Service With AI And AutomationDiscover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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![Salesforce - 3 strategies reinvent FS delivery]( "3 Strategies To Reinvent Field Service Delivery")
3 Strategies To Reinvent Field Service DeliveryWatch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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![Salesforce - apple webinar]( "Apple Partnership On-Demand Webinar")
Apple Partnership On-Demand WebinarLearn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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WorkStep Acquires WorkHound To Further Empower The Frontline Workforce4/23/2025
WorkStep, a holistic frontline employee engagement platform, today announced its acquisition of WorkHound, an employee feedback management platform built for the supply chain.
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Fieldman Introduces Field Service App 2.0 With Real-Time Data Validation4/22/2025
Fieldman, a leader in work order management solutions for utility fieldwork, has released a major update to its field service app.
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Aquant Releases New Features To Address The Unique Demands Of Field Work4/22/2025
Aquant, the Agentic AI platform for professionals servicing complex equipment, today announced two new features: AI in Offline Mode and Call Assist, helping service teams meet the real-world demands of field work with technology that’s available anytime, anywhere.
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Motive Launches New AI Products At Vision 25 To Power The Next Era Of Physical Operations4/22/2025
Motive, the AI-powered Integrated Operations Platform, today unveiled a sweeping set of AI products and platform enhancements at Vision 25 — its annual innovation summit, hosted in Austin, Texas.
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Binarly Enhances Security For Sonim Technologies Mobile Devices4/22/2025
Binarly, a leading firmware and software supply chain security company, today announced that Sonim Technologies is leveraging the Binarly Transparency Platform to strengthen the security of its rugged mobile devices, phones and wireless internet solutions, designed for mission-critical environments through the process of deep binary analysis and automated security compliance solutions.
FIELD SERVICE SOFTWARE SOLUTIONS
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We have over 20 years’ experience helping the largest digital service providers manage and optimize their field service operation before, during and after day of service.
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Dista Field helps unleash the full potential of your field operations by improving first-time fix rates, ensuring higher service efficiency, and increasing customer delight, thereby elevating your brand loyalty.
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To grow your equipment maintenance and service operation, you need more than Excel and an accounting package. Find out what an integrated ERP can do for your business.
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With MobileTech, your technicians get service call information, can manage their service activities, and input data while out in the field.
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Digital work instructions for consistent paperless procedures.