REAL-WORLD CASE STUDIES

• Business Management Software Greatly Improves Accuracy And Provides The Tools Needed To Compete

  As a veteran of the two-way radio business with close to 20 years of industry experience, Marty Bleck knows what it takes to run a successful two-way dealership. Back in 2014, he also knew that General Communications, the company where he has served as national sales director and system administrator since 2009, needed to upgrade someof its key business resources.

• The Security Center - The ROI Of ERP

  Hear from e-automate users, The Security Center, on how integrated ERP has provided them greater insight into their operations, so they can better manage their techs, work orders, and inventory!

• Stay On Top Of Your Business With An Integrated ERP Solution

  Integrate the critical functions of your business. With e-automate, you don't have to rely on your team to manually generate reports. All your important business information is available at your fingertips so you can easily manage all areas of your operation.

• NSC Global Wins More Deals With Alliance Enterprise

  As your field service organization becomes more complex, are you challenged with integration gaps between your software systems? Are you able to optimize technician schedules across different worker types, skill sets, product lines and customer SLAs? Are you struggling to leverage contingent workers? Most importantly, has your FSM platform helped you win new deals? Astea’s customer NSC Global has done all these things, and will tell you how, in this webinar.

• How Rational Improved First Time Fix Rate
• How 3D Systems Closed Their Service Skill Gap
• AEP Energy Powers Personalization With Dynamics 365 Customer Insights

FIELD TECHNOLOGIES WEBINARS

• Overcoming The Barriers To Servitization

  Around the world, organizations that once sold products are looking to “as a service” business models as a way to future-proof themselves. It all begins with a focus on customer outcomes, rather than products or services. Competitiveness is no longer about offering cheaper, faster or better products, but about disrupting the market by transforming into an organization that’s agile, customer-centric and ultimately focused on delivering a superior experience. However, this represents a profound change in mindset and behavior.

• A Cohesive Approach To FSM And Service Parts Planning

  Astea partners with Baxter Planning to bring you an interview with Astea's Emily Hackman and Baxter Planning's Mike Ross about how to integrate FSM and service parts into one solution. 

• Discover The Power Of The Cloud For FSM

  Can you guarantee your customers uninterrupted service? Your customers demand fast, uninterrupted service. Can you guarantee your in-house servers that host critical systems such as your FSM platform—won’t ever go down unexpectedly?