REAL-WORLD CASE STUDIES

• Training On-The-Job For Maintenance On Wind Turbines: A Case Study

  Discover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.

• Scheduling Of Maintenance Activities On Critical Assets And Support Of Field Execution Through Mobile Work Instructions

  Hera Group required a unified system for dispatchers to efficiently handle and schedule maintenance tasks across various utility assets, while also enabling field technicians to access work orders, view them on mobile devices, and complete maintenance activities using mobile forms.

• Efficient Management Of Emergency Activities On The Move

  With millions of citizens and numerous municipalities to serve, Hera Group sought an advanced solution to replace its old Field Service Management system and enable its technicians to efficiently handle emergencies, facility operations, and maintenance activities while on the go.

• Optimization Of Appointments’ Booking For A Better Management Of Activities Of Single And Multi-Service Supplies

  Hera Group faces challenges in managing and delivering services efficiently to millions of citizens and municipalities in Italy. To overcome these challenges, they sought a single integrated solution to manage appointments and optimize activities on gas, water, and electricity networks.

• A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling
• Batson-Cook Combats The Heat And Embraces Portability With The TOUGHBOOK 33
• Case Study: Connexin Is Taking The UK’s ‘Smart Cities’ To The Next Level

FIELD TECHNOLOGIES WEBINARS

• Lifecycle Management. Next-Level Service.

  Explore how a comprehensive approach to service can be your business's secret weapon - helping ensure each instance of care is delivered quickly and effectively.

• The Power Of End-To-End Lifecycle Management To Exceed Customer Expectations

  Explore how a comprehensive approach to service can be your business's secret weapon, helping ensure each instance of care is delivered quickly and effectively.

• Guided Workflows For Field Workers: How To Easily Create & Ensure User Adoption

  In this webinar, you will learn why designing for user workflows is crucial for field service app experiences, explore how Resco enables seamless workflow and questionnaire creation for Dynamics 365 Field Service & Dataverse, and more.