
FEATURED THOUGHT LEADERSHIP

Utilities are embracing renewable sources for sustainability and compliance. Delve into the challenges, opportunities, and innovative solutions in the expanding renewable energy market.
REAL-WORLD CASE STUDIES
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Eastern Controls Inc's Service Flourishes With Service Pro
Explore how the strategic implementation of cutting-edge field service management software revolutionized the operations of a process controls solutions provider.
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High-Quality Performance Of Installation Activities And Quality Checks From Remote
Examine how LAPP overcame pandemic challenges with remote collaboration via OverIT's FSM Platform, reducing travel, saving time and money, and aligning with Sustainable Development Goals.
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Training On-The-Job For Maintenance On Wind Turbines: A Case Study
Discover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
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Scheduling Of Maintenance Activities On Critical Assets And Support Of Field Execution Through Mobile Work Instructions
Hera Group required a unified system for dispatchers to efficiently handle and schedule maintenance tasks across various utility assets. They turned to a best-of-breed FSM solution to meet these needs.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Learnings from a global IT infrastructure service and support provider on achieving a single source of truth for customer information.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
Reliable information technology (IT) support and service are critical for any business. In the grocery industry, store-level IT service can have a direct impact on sales and customer service — if the registers are down, cashiers can’t ring up sales, and customers may simply leave their carts in the aisle and head to the next closest market.
FIELD TECHNOLOGIES WEBINARS
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How To Scale Field Service With AI And Automation
Discover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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3 Strategies To Reinvent Field Service Delivery
Watch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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Apple Partnership On-Demand Webinar
Learn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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Azuga Unveils Next-Generation Equipment Tracking Solution To Revolutionize Fleet Management2/12/2025
Azuga, a leader in fleet management and telematics solutions, has announced the launch of its next-generation Equipment Tracking solution, designed to combat inefficiencies caused by misplaced or lost tools.
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PTC Launches ServiceMax AI, A Generative AI-Powered Field Service Assistant2/12/2025
PTC today announced the release of the ServiceMax AI field service management assistant powered by generative artificial intelligence (GenAI).
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Commonwealth Of Massachusetts' Office Of Vehicle Management Chooses RTA For Fleet Management Information System Upgrade2/12/2025
RTA: The Fleet Success Company, a trusted leader in fleet management information software (FMIS), is proud to announce a significant customer win with the Commonwealth of Massachusetts Office of Vehicle Management (OVM) under the state contract VEH118.
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Thermo King Launches TracKing Smart Trailer Telematics2/11/2025
Thermo King, a leader in sustainable transport temperature control solutions and a strategic brand of global climate innovator Trane Technologies announced today the expansion of its telematics offering with the launch of TracKing Smart Trailer telematics, delivering comprehensive visibility into trailer health and cargo operations.
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West Memphis Utilities To Partner With SpryPoint To Deploy A Modern Cloud-Native Utility Platform2/11/2025
SpryPoint, a pioneering force in cloud-native utility applications, welcomes West Memphis Utilities (WMU) into its growing community of clients across North America, and joining other valued clients in the state of Arkansas
FIELD SERVICE SOFTWARE SOLUTIONS
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We have over 20 years’ experience helping the largest digital service providers manage and optimize their field service operation before, during and after day of service.
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Dista Field helps unleash the full potential of your field operations by improving first-time fix rates, ensuring higher service efficiency, and increasing customer delight, thereby elevating your brand loyalty.
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To grow your equipment maintenance and service operation, you need more than Excel and an accounting package. Find out what an integrated ERP can do for your business.
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With MobileTech, your technicians get service call information, can manage their service activities, and input data while out in the field.
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Digital work instructions for consistent paperless procedures.