FEATURED THOUGHT LEADERSHIP
The field technologies industry is ripe for cloud adoption leveraging the IoT infrastructure of the major cloud service providers like Amazon Web Services, Azure, and Google Cloud Platform. For example, with the transportation and logistics industry, IoT technology and services can be of immense help to effectively manage the fleet from a centralized location.
REAL-WORLD CASE STUDIES
Deliver Faster Service And Boost Savings
A recent Nucleus report found that service leaders who use Salesforce Field Service saw faster response times, improved productivity, and bigger savings.
Startup Broadband Utility Uses GIS To Successfully Deploy
To meet the needs of its new fiber utility Pulse, the City of Loveland recognized that one of its primary requirements was a need for access to near real-time spatial data to ensure the various systems and groups were talking to each other throughout the organization. One of the key considerations was fast and efficient data exchange between data formats and platforms, and between end users (office teams, construction crews, planning and network engineers, business management, marketing, and field technicians). Remote working capabilities were needed as well to provide support across multiple mobile platforms, and a way to maintain up-to-date data for crew safety and liability.
Lower Valley Water District's Journey To Becoming Geospatially Driven
By making the strategic decision to incorporate geographic information system (GIS) technology into multiple facets of this water utility’s business, they addressed challenges and improved workflow efficiencies to propel the organization ahead.
Improving Field Operations Workflows
To simplify and modernize its processes for gathering and referencing underground telecommunications infrastructure, ADP Resources leveraged the power of a cloud-based GIS solution that includes a robust suite of mobile apps that support the gathering of the necessary field data that planning and design teams rely on to facilitate design and permitting tasks. With accurate and up-to-date information readily available across the organization, ADP Resources' ability to meet and exceed the needs of its customers was drastically improved.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Learnings from a global IT infrastructure service and support provider on achieving a single source of truth for customer information.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
Reliable information technology (IT) support and service are critical for any business. In the grocery industry, store-level IT service can have a direct impact on sales and customer service — if the registers are down, cashiers can’t ring up sales, and customers may simply leave their carts in the aisle and head to the next closest market.
FIELD TECHNOLOGIES WEBINARS
Erasing The Workforce Skills Gap With Tribal Knowledge With Comfort Systems
Joe Lang, Vice President, Service Technology and Innovation explains how Comfort Systems USA partnered with Aquant to solve service industry challenges surrounding an aging workforce with high workforce turnover and hiring challenges by implementing AI tools to help train and empower the workforce long-term.
Benchmarking Service KPIs With BD
Edwin Pahk, VP of Product Marketing and Business Development at Aquant is joined by Steve Chamberland, Director of Service Operations, BD Biosciences for a deep dive into how companies can adopt an AI powered approach for success in the service industry.
Service KPIs Deep Dive: Strategies For Lifting Workforce Performance
Watch the on-demand recording of the roundtable discussion led by Aquant during the Copperberg 2020 Aftermarket Virtual Summit.
Samsung Elevates The PC Experience With The New Galaxy Book Pro 360 5G9/22/2021
Samsung Electronics Co., Ltd today unveiled the Samsung Galaxy Book Pro 360 5G, the latest addition to the popular Samsung Galaxy Book Series. Now with super-fast 5G capabilities, users can maximise their productivity anytime, anywhere.
Nutanix And Citrix Team To Power Future Of Work9/21/2021
.NEXT Conference--The future of work is hybrid. Nutanix a leader in hybrid multicloud computing, and Citrix Systems, Inc. are joining forces to help their customers deliver it.
Siyata Mobile And Esper Announce Strategic Partnership To Scale Deployment Of Mission Critical Push-To-Talk Communication Devices9/21/2021
Siyata Mobile Inc. ("Siyata" or the "Company"), a global vendor of Push-to-Talk over Cellular (PoC) devices and cellular signal booster systems, announces a new partnership with Esper, the leader in DevOps ("Development Operations") for devices, that combines Siyata's rugged Mission Critical Push-to-Talk (MCPTT) SD7 handsets with Esper's full-stack solution of Android Enterprise Mobility Management (EMM) software.
New Trimble DA2 Receiver Boosts Performance Of Trimble Catalyst GNSS Positioning Service9/21/2021
Trimble (NASDAQ: TRMB) launched today the Trimble® DA2 GNSS receiver for the Trimble Catalyst™ positioning service. The DA2—the second-generation receiver and antenna for the Catalyst service—now includes the Trimble ProPoint™ GNSS engine for enhanced performance.
ServiceMax Announces New Features In Asset 360 For Salesforce That Drive Customer Profitability9/21/2021
ServiceMax, a leader in asset-centric field service management, today announced at Dreamforce that several new features have been added to ServiceMax Asset 360 for Salesforce, a field service solution that is available on Salesforce AppExchange and improves service agility and delivers complete visibility into assets in the field.
FIELD SERVICE SOFTWARE SOLUTIONS
We have over 20 years’ experience helping the largest digital service providers manage and optimize their field service operation before, during and after day of service.
Dista Field helps unleash the full potential of your field operations by improving first-time fix rates, ensuring higher service efficiency, and increasing customer delight, thereby elevating your brand loyalty.
To grow your equipment maintenance and service operation, you need more than Excel and an accounting package. Find out what an integrated ERP can do for your business.
With MobileTech, your technicians get service call information, can manage their service activities, and input data while out in the field.
Fast track your transformation into a best-in-class field service organization with OutSystems.