REAL-WORLD CASE STUDIES

• Solving Common Service Business Problems

  Every day, we see our customers evolving their businesses with our technology, so they can do more. We're here to tell, and celebrate, their stories of success. No matter the industry or fleet size, business owners and managers are facing similar challenges—cutting costs, increasing productivity, improving safety and driving better customer service.

• An Employee Focused Driver Safety Solution

  Accident rates have been rising drastically every year due, in part, to an increase in distracted drivers on the roads. According to the National Highway Traffic Safety Administration (NHTSA), distracted driving is classified as “any activity that diverts a person’s attention away from the primary task of driving” – in other words, not just texting. After experiencing these increased accident rates first hand, Red Hawk Fire & Security knew they needed to take action and focus on creating a safer situation for their technicians as they travel between job sites and those sharing the road with them.

• Averitt Express Streamlines Transportation Services With GPS Tracking Solution

  See why Amos R., LTL Efficiency Manager for Averitt Express, trusts GPS Insight to help streamline their transportation services to ensure they meet their standards of excellence for every customer they serve.

• Plumbing Company Sees Incredible Savings In First Month With GPS Tracking Solution

  Rub-A-Dub Plumbing had a difficult time locating where technicians were at any given time throughout the day. The issue affected many areas of the business, the largest of them being overtime hours claimed. Not having location data made it near impossible to enforce Rub-A-Dub Plumbing’s standards of accountability, which techs sign off on. Each technician averaged 15 hours of overtime each week.

• Garage Door Company Increases Driver Safety And Decreases Fuel Costs With GPS Tracking Solution
• Learn How Ericsson Protects Field Service Engineers Working Alone And Out Of Hours
• Texas Turf Management Uncovers The Hidden Costs Of Doing Business

FIELD TECHNOLOGIES WEBINARS

• Overcoming The Barriers To Servitization

  Around the world, organizations that once sold products are looking to “as a service” business models as a way to future-proof themselves. It all begins with a focus on customer outcomes, rather than products or services. Competitiveness is no longer about offering cheaper, faster or better products, but about disrupting the market by transforming into an organization that’s agile, customer-centric and ultimately focused on delivering a superior experience. However, this represents a profound change in mindset and behavior.

• A Cohesive Approach To FSM And Service Parts Planning

  Astea partners with Baxter Planning to bring you an interview with Astea's Emily Hackman and Baxter Planning's Mike Ross about how to integrate FSM and service parts into one solution. 

• Discover The Power Of The Cloud For FSM

  Can you guarantee your customers uninterrupted service? Your customers demand fast, uninterrupted service. Can you guarantee your in-house servers that host critical systems such as your FSM platform—won’t ever go down unexpectedly?