
FEATURED THOUGHT LEADERSHIP

See why Salesforce was recognized as a Representative Vendor in the Gartner® Market Guide for Field Service Management.
REAL-WORLD CASE STUDIES
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Training On-The-Job For Maintenance On Wind Turbines: A Case Study
Discover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
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A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling
HomeServe is one of the UK's most recognised and 2nd largest boiler installation company. For over five years, it has leveraged market-leading heights of operational efficiency with the FLS VISITOUR dynamic scheduling and FLS MOBILE solution.
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Combatting The Heat And Embracing Portability With The TOUGHBOOK 33
Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
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Case Study: LEAPMOTOR Drives Superior Digital Content Experience
Structured management of electric vehicle content increases customer and dealer satisfaction and reduces customer complaints by 40%.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Learnings from a global IT infrastructure service and support provider on achieving a single source of truth for customer information.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
FIELD TECHNOLOGIES WEBINARS
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How To Scale Field Service With AI And Automation
Discover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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3 Strategies To Reinvent Field Service Delivery
Watch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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Apple Partnership On-Demand Webinar
Learn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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Element And Samsara Partner To Launch Comprehensive Fleet And Operations Management Offering Across Canada And The United States6/10/2025
Samsara Inc. ("Samsara"), the pioneer of the Connected Operations Platform, and Element Fleet Management Corp. (“Element”), the largest publicly traded, pure-play automotive fleet manager in the world, today announced a holistic fleet and operations management offering.
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Janam Sets New Standard For Mobile Computing And Access Control6/10/2025
Janam Technologies, a leading provider of rugged mobile computers and contactless access solutions, today unveiled its most powerful and affordable handheld mobile computer.
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Manifest Joins DigiSaaS™, Enhancing DigiLens ARGO™ Ecosystem For Frontline Workers6/10/2025
DigiLens Inc., a leading nanotechnology innovator in waveguide display technologies and XR (extended reality) smartglasses, is excited to announce that Taqtile's Manifest is now a part of the DigiLens DigiSaaS marketplace.
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MARS Company Announces VEROflow Mobile App: Revolutionizing Meter Field Testing For Water Municipalities6/9/2025
MARS Company, a recognized leading innovator in flow measurement and water meter testing accuracy solutions, is excited to announce the release of the VEROflow Mobile Tester App, the ultimate mobile companion for the VEROflow-4 Field Testing Unit.
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ServicePower Acquires PlusOne Solutions To Deliver Unparalleled Field Service Management And Contractor Compliance Solutions For Over 79,000 Home Services Providers6/6/2025
ServicePower, a global leader in field service management software, and PlusOne Solutions, a premier provider of background screening and contractor compliance solutions, announced today that the two companies will come together in a strategic acquisition.