FEATURED THOUGHT LEADERSHIP
Telematics has become an indispensable part of feet management. But as technologies have advanced, so have the variety and complexity of telematics tools — creating both a challenge and an opportunity for organizations needing to align their people, processes, and technologies to achieve company goals. This guide will walk you through the three essential steps to finding and selecting the right solutions for your needs.
REAL-WORLD CASE STUDIES
An Employee Focused Driver Safety Solution
Accident rates have been rising drastically every year due, in part, to an increase in distracted drivers on the roads. According to the National Highway Traffic Safety Administration (NHTSA), distracted driving is classified as “any activity that diverts a person’s attention away from the primary task of driving” – in other words, not just texting. After experiencing these increased accident rates first hand, Red Hawk Fire & Security knew they needed to take action and focus on creating a safer situation for their technicians as they travel between job sites and those sharing the road with them.
Averitt Express Streamlines Transportation Services With GPS Tracking Solution
See why Amos R., LTL Efficiency Manager for Averitt Express, trusts GPS Insight to help streamline their transportation services to ensure they meet their standards of excellence for every customer they serve.
Plumbing Company Sees Incredible Savings In First Month With GPS Tracking Solution
Rub-A-Dub Plumbing had a difficult time locating where technicians were at any given time throughout the day. The issue affected many areas of the business, the largest of them being overtime hours claimed. Not having location data made it near impossible to enforce Rub-A-Dub Plumbing’s standards of accountability, which techs sign off on. Each technician averaged 15 hours of overtime each week.
Garage Door Company Increases Driver Safety And Decreases Fuel Costs With GPS Tracking Solution
Foris Solutions has a culture centered around safety, which focuses on the individual employee. They want to make sure that their people are always in a safe environment while on the job and if they’re not, then help them understand how they can be.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
Fleet Management Delivers Big Savings
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Learnings from a global IT infrastructure service and support provider on achieving a single source of truth for customer information.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
FIELD TECHNOLOGIES WEBINARS
Expanding The Value of Virtual Support In A Touchless Environment
"Touchless support" has suddenly jumped into focus for service organizations. With heightened safety precautions limiting service visits, virtual support offers the security and convenience customers want. The BUNN service team has a solution, Help Lightning's virtual expertise software.
How COVID-19 Has Permanently Changed The Future Of Field Service
2020 has been characterized by waves of disruption due to COVID-19, and organizations have been forced to make quick decisions about how to mitigate loss and reorganize their business. At an unprecedented speed, businesses needed to make hard decisions about staffing, travel restrictions, and new regulatory requirements.
10 Tips And Tricks For The Field Service Industry
Fieldpoint is an enterprise field service and project management job costing system. The application is fully web-based responsive in design so it runs on any device. Technician resources in the field, specific mobile applications for Apple and Android for both phones and tablets are also available. This video focuses on the resource planning and assignment of projects and jobs.
MiX Telematics Launches Next Generation, Customizable Driver Scoring Software-As-A-Service Module
MiX Telematics (JSE: MIX) (NYSE: MIXT) a leading global SaaS provider of connected fleet management solutions, is pleased to announce that it has launched a pioneering, customizable driver scoring solution, available as a new module for customers that subscribe to their premium fleet solution, MiX Fleet Manager.
signNow Becomes First E-Signature Solution On Amazon Web Services Marketplace
signNow, the award-winning e-signature solution, announces an expanded partnership with Amazon Web Services (AWS) that includes the launch of signNow in the AWS Marketplace bringing easy-to-use e-signature and online document management to thousands of AWS customers.
Field Squared Selected By TRC To Embolden Digital Transformation Of Its Utility Service Operations
Field Squared, Inc.™, the industry's first Field Service Automation Platform, today announced that TRC Companies (NYSE: TRR), a leading global consulting, engineering and construction management firm, selected Field Squared as the backbone technology across its utility field service operations.
Construction Materials Testing Selects Agile Frameworks To Modernize Field Data Collection And Materials Testing Processes
Agile Frameworks®, the leading provider of collaborative, cloud-based corporate, field, and lab information management enabling Profitable Engineering® for the construction and engineering services sector, today announced Construction Materials Testing has selected its MetaField® solution to automate and modernize its field data collection and lab testing processes and streamline client reporting.
Brother Mobile Solutions Unveils Ultra-Fast Brother Titan Industrial Printer Series
Brother Mobile Solutions, Inc. (BMS), a premier provider of mobile, desktop and industrial printers and labeling tools today introduces the Brother Titan Industrial Printer series. These high-volume 4-inch industrial barcode label printers are engineered to meet the more rigorous and long-term demands of today’s fast-paced operations. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201020005239/en/ Built to Deliver Agility to Warehouse and Manufacturing Operations The Brother Titan Industrial Printer is engineered for