Fleet Management
FEATURED THOUGHT LEADERSHIP
Salesforce Has Been Recognized As A Representative Vendor By Gartner
See why Salesforce was recognized as a Representative Vendor in the Gartner® Market Guide for Field Service Management.
REAL-WORLD CASE STUDIES
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Training On-The-Job For Maintenance On Wind Turbines: A Case Study
Discover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
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A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling
HomeServe is one of the UK's most recognised and 2nd largest boiler installation company. For over five years, it has leveraged market-leading heights of operational efficiency with the FLS VISITOUR dynamic scheduling and FLS MOBILE solution.
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Combatting The Heat And Embracing Portability With The TOUGHBOOK 33
Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
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Case Study: LEAPMOTOR Drives Superior Digital Content Experience
Structured management of electric vehicle content increases customer and dealer satisfaction and reduces customer complaints by 40%.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
FIELD TECHNOLOGIES WEBINARS
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How To Scale Field Service With AI And Automation
Discover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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3 Strategies To Reinvent Field Service Delivery
Watch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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Apple Partnership On-Demand Webinar
Learn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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BeyondTrucks Now Integrated With ISAAC Instruments Platform To Enhance Fleet Operations4/15/2026
BeyondTrucks, provider of a platform for AI-powered truck dispatch planning and management for operationally complex fleets, today announced the completion of an integration with the ISAAC Instruments platform, which provides a complete solution and in-cab technology for fleets.
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IndySoft Empowers The Technician With Launch Of Scales4/15/2026
IndySoft, the global leader in calibration and asset management software, today announced the launch of IndySoft Scales, a mobile calibration app that is touch-optimized, voice-enabled, and offline-first.
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J. J. Keller Adds GPS Tracking Of Fleet Assets4/14/2026
J. J. Keller & Associates, Inc., has expanded its Encompass Fleet Safety & Compliance Platform with the launch of the new Asset Tracking Solution, giving fleets a streamlined way to monitor trailers, equipment, dumpsters and other mobile assets critical to daily operations but often difficult to locate.
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Predictiv AI Expands Into Hardware With Shiftmatics Platform And Secures Initial Client Order4/14/2026
Predictiv AI Inc. (the “Company” or “Predictiv AI”) announces the completion of Phase 1 of its Shiftmatics hardware platform and the receipt of its first client order. This milestone marks the Company’s expansion into hardware-enabled AI infrastructure, supporting real-time intelligence and future autonomous fleet operations.
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The Joy Factory Announces Strategic Partnership With Cell Medics To Enable Mobile Safety For Canada's Frontline Workers4/14/2026
The Joy Factory, Inc., a global leader in high-performance rugged mobile solutions, today announced a strategic expansion of its Canadian presence through a premier partnership with Cell Medics, a leading Canadian device repair provider, delivering comprehensive business‑to‑business solutions supported by deep technical expertise and proven operational excellence.