Fleet Management Fleet Management

FEATURED THOUGHT LEADERSHIP

3 Ways Mobile Capabilities Enable Field Service Technicians
3 Ways Mobile Capabilities Enable Field Service Technicians

Whether classified as technicians, caregivers, representatives, installers, or something else, field service workers have the common need to work remotely in the field. With advancements in cloud and mobile computing technology and enterprise software solutions, this need has been met with amazing acuity. Let's learn how by examining 3 ways mobile capabilities are enabling field service workers.

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REAL-WORLD CASE STUDIES

  • Solving Common Service Business Problems
    Solving Common Service Business Problems

    Every day, we see our customers evolving their businesses with our technology, so they can do more. We're here to tell, and celebrate, their stories of success. No matter the industry or fleet size, business owners and managers are facing similar challenges—cutting costs, increasing productivity, improving safety and driving better customer service.

  • An Employee Focused Driver Safety Solution
    An Employee Focused Driver Safety Solution

    Accident rates have been rising drastically every year due, in part, to an increase in distracted drivers on the roads. According to the National Highway Traffic Safety Administration (NHTSA), distracted driving is classified as “any activity that diverts a person’s attention away from the primary task of driving” – in other words, not just texting. After experiencing these increased accident rates first hand, Red Hawk Fire & Security knew they needed to take action and focus on creating a safer situation for their technicians as they travel between job sites and those sharing the road with them.

  • Averitt Express Streamlines Transportation Services With GPS Tracking Solution

    See why Amos R., LTL Efficiency Manager for Averitt Express, trusts GPS Insight to help streamline their transportation services to ensure they meet their standards of excellence for every customer they serve.

  • Plumbing Company Sees Incredible Savings In First Month With GPS Tracking Solution
    Plumbing Company Sees Incredible Savings In First Month With GPS Tracking Solution

    Rub-A-Dub Plumbing had a difficult time locating where technicians were at any given time throughout the day. The issue affected many areas of the business, the largest of them being overtime hours claimed. Not having location data made it near impossible to enforce Rub-A-Dub Plumbing’s standards of accountability, which techs sign off on. Each technician averaged 15 hours of overtime each week.

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FIELD TECHNOLOGIES MAGAZINE ARTICLES

  • The End Of Field Service

    When will today’s connected infrastructure result in the elimination of service appointments altogether?

Q&A: Making Field Service Diversity Intentional

Editor in chief Sarah Nicastro talks one-on-one with Dot Mynahan of Otis Elevator about the opportunities for women in field service.

Orkin Embraces The Field Service Evolution

Orkin revamps processes and updates technology to better meet customer expectations, and in doing so saves between $60,000 and $90,000 per month in fleet costs alone.

An Often-Overlooked Tool To Improve The Field Service Customer Experience

In your quest to master the customer experience, consider this technology.

Technology: A Critical Component For Successful Field Service

Here’s a look at some emerging technologies you should be familiar with.

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FIELD TECHNOLOGIES WEBINARS

  • Optimize Your Field Operations With The Power Of Location

    You need to know what is happening in the field, where work is being done and needs to be done. Staying current on field activities can be a hit and miss exercise, but it doesn’t have to be. ArcGIS field apps help you use the power of location to achieve improved coordination and greater operational efficiencies in field workforce activities.

  • Demystifying Digital Transformation

    The phrase, “Digital Transformation” has become a buzzword in the service world over the last few years. Yet it is a concept that has many definitions, depending on whom you ask.  There is no one right answer. But the “right” answer is what will work for your organization. If you’re NOT one of the 53% of service leaders that have a clear transformation strategy in place, this on-demand webinar is for you.

  • Today’s Innovation For Tomorrow’s Digital Transformation

    We’ve made major technological advances in recent years. Most of those advances have practical applications in businesses that impact the level of service to customers. However, what’s really driving digital transformation? How are these drivers affecting OEMs and their bottom line? Where is the service continuum ultimately leading our service delivery organizations? Finally, what can stakeholders do today to prepare themselves for tomorrow’s service demands?

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INDUSTRY NEWS

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FLEET & ASSET MANAGEMENT SOLUTIONS

  • GPS Insight Fleet Tracking And E-Log Solutions
    GPS Insight Fleet Tracking And E-Log Solutions

    Businesses with vehicles, equipment, and other high-value assets typically turn to GPS fleet tracking solutions with one of three issues:

    1. They are concerned with driver and public safety.
    2. They don’t know where or how their vehicles and equipment are being driven or used.
    3. They have inefficient processes that waste valuable time and money.
  • KORE Tablet And Managed Connectivity Solution
    KORE Tablet And Managed Connectivity Solution

    The KORE Complete Managed IoT Field Services Solutions.

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INDUSTRY EVENTS

Field Service Medical February 25 - 27, 2019
San Diego, CA
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