The equipment dealer industry is experiencing several trends which will continue to drive the need for dealers to modernize their business and operational systems, and enable a more connected experience with their customers. Further, as the equipment rental industry continues to expand, investments in optimizing the workflow will provide significant cost and operational savings.
Every day, we see our customers evolving their businesses with our technology, so they can do more. We're here to tell, and celebrate, their stories of success. No matter the industry or fleet size, business owners and managers are facing similar challenges—cutting costs, increasing productivity, improving safety and driving better customer service.
Accident rates have been rising drastically every year due, in part, to an increase in distracted drivers on the roads. According to the National Highway Traffic Safety Administration (NHTSA), distracted driving is classified as “any activity that diverts a person’s attention away from the primary task of driving” – in other words, not just texting. After experiencing these increased accident rates first hand, Red Hawk Fire & Security knew they needed to take action and focus on creating a safer situation for their technicians as they travel between job sites and those sharing the road with them.
See why Amos R., LTL Efficiency Manager for Averitt Express, trusts GPS Insight to help streamline their transportation services to ensure they meet their standards of excellence for every customer they serve.
Rub-A-Dub Plumbing had a difficult time locating where technicians were at any given time throughout the day. The issue affected many areas of the business, the largest of them being overtime hours claimed. Not having location data made it near impossible to enforce Rub-A-Dub Plumbing’s standards of accountability, which techs sign off on. Each technician averaged 15 hours of overtime each week.
EDGE Building Services gains valuable performance data through fleet visibility with GPS-based fleet tracking.
Field Technologies talks with Zach McGuire of MasTec Advanced Technologies, who explains how a diverse approach to market shifts and self-driven technician practices keep business humming at this third-party service contractor.
A total and ongoing commitment to your plan and process is essential to moving the needle on meaningful improvement.
TruGreen faces a massive field service and route management challenge every day. The Memphis, TN-based company merged with Scotts LawnService in 2016, creating the largest lawn care company in North America. The company serves more than 2.3 million residential and commercial customers in the U.S. and Canada and operates 315 branches and 40 franchise locations. Its fleet of 7,000 vehicles is routed to more than 100,000 jobs every day.
Driessen Water has leveraged new field service automation software to improve efficiency and is saving thousands of miles through route optimization.
As the world of field service management continues to rapidly change, service leaders must adapt their viewpoints and strategies in order to differentiate and succeed in today's competitive market. In this Field Service News webinar, Astea's Managing Director, John Hunt, discusses how service leaders are adapting to the changing world of FSM.
To keep up with rising customer expectations, field service organizations need to make the move to digital. But where do you begin? And how do you start?
Learn how Astea’s FSM solution coupled with WorkMarket’s online marketplace enables intelligent scheduling and management of contractors to facilitate the right balance of contingent labor supply to meet your target SLAs and fill labor gaps.
Getac today announced that Leica Geosystems has selected its fully rugged F110 tablet to provide utility companies, repair and maintenance contractors, surveyors and civil engineers with a complete, intelligent solution for detecting, visualising and mapping underground utilities.
TENNA, the construction technology platform that revolutionizes equipment fleet operations, today announced it has launched the TennaMINI, a GPS tracking device that represents the latest in their ongoing expansion of the Tenna product line.
Kdan Mobile, a SaaS (software as a service) company, launched DottedSign, a new electronic signature service designed to enhance document workflow efficiency. Users can send and receive legally-enforceable contracts and easily create and manage signing tasks with the mobile-first interface design.
Surfsight, an industry leader in video technologies, today announced the availability of Surfsight AI-12 on the Geotab Marketplace, a growing portfolio of mobile apps, software Add-Ins and hardware Add-Ons that enable Geotab customers to better manage their fleets.
Geopointe today announced it has updated its application for mapping, routing, analytics, and geolocation on Salesforce AppExchange, providing customers new capabilities in the core product that make it easier for mobile sales and service teams to do their job better, faster, easier and ultimately increase customer success.