Fleet Management
FEATURED THOUGHT LEADERSHIP
Salesforce Has Been Recognized As A Representative Vendor By Gartner
See why Salesforce was recognized as a Representative Vendor in the Gartner® Market Guide for Field Service Management.
REAL-WORLD CASE STUDIES
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Training On-The-Job For Maintenance On Wind Turbines: A Case Study
Discover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
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A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling
HomeServe is one of the UK's most recognised and 2nd largest boiler installation company. For over five years, it has leveraged market-leading heights of operational efficiency with the FLS VISITOUR dynamic scheduling and FLS MOBILE solution.
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Combatting The Heat And Embracing Portability With The TOUGHBOOK 33
Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
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Case Study: LEAPMOTOR Drives Superior Digital Content Experience
Structured management of electric vehicle content increases customer and dealer satisfaction and reduces customer complaints by 40%.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
FIELD TECHNOLOGIES WEBINARS
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How To Scale Field Service With AI And Automation
Discover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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3 Strategies To Reinvent Field Service Delivery
Watch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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Apple Partnership On-Demand Webinar
Learn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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Geotab Launches Industry-First AI Connector For Fleets6/17/2026
Geotab Inc. ("Geotab"), a global leader in connected transportation, video and asset tracking solutions, today announced the launch of its new Geotab Model Context Protocol (MCP) Connector, enabling secure access to live MyGeotab data and its Ace agentic platform directly within ChatGPT, Claude, Microsoft Copilot and other MCP-compatible and approved AI platforms.
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Linxup Expands Partnership With Fleetio To Bring Full Maintenance Management To Mid-Market Fleets Through Reseller Program6/17/2026
Linxup, a GPS fleet tracking and safety technology company serving small- and mid-sized businesses, announces a new reseller partnership with Fleetio, the leading fleet maintenance and optimization platform.
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Fieldcode Launches ROI Calculator To Help Service Organizations Estimate Field Service Software Payback6/17/2026
Fieldcode, a provider of field service management (FSM) software, has launched a new online ROI calculator designed to help service organizations estimate the financial impact of improving scheduling, dispatching, workflow automation, and service execution processes.
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BeyondTrucks Digitizes Customer-Directed Transportation Operations6/17/2026
BeyondTrucks, provider of a platform for AI-powered truck dispatch planning and management for operationally complex fleets, today announced Field Dispatch.
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Netradyne Unveils Netradyne Intelligence: A Platform That Powers New AI Agents For Safety And Operations6/16/2026
Netradyne, an award-winning leader in AI-powered fleet safety and management, today announced the launch of Netradyne Intelligence — next-generation platform for physical operations, built on industry-leading physical AI technology.