A lot can happen when your mobile workforce is driving from job to job every day. Take a look at this infographic to understand myths about technicians' driving behaviors and see real-life examples of some risky behaviors captured by Lytx DriveCam devices.
Every day, we see our customers evolving their businesses with our technology, so they can do more. We're here to tell, and celebrate, their stories of success. No matter the industry or fleet size, business owners and managers are facing similar challenges—cutting costs, increasing productivity, improving safety and driving better customer service.
Accident rates have been rising drastically every year due, in part, to an increase in distracted drivers on the roads. According to the National Highway Traffic Safety Administration (NHTSA), distracted driving is classified as “any activity that diverts a person’s attention away from the primary task of driving” – in other words, not just texting. After experiencing these increased accident rates first hand, Red Hawk Fire & Security knew they needed to take action and focus on creating a safer situation for their technicians as they travel between job sites and those sharing the road with them.
See why Amos R., LTL Efficiency Manager for Averitt Express, trusts GPS Insight to help streamline their transportation services to ensure they meet their standards of excellence for every customer they serve.
Rub-A-Dub Plumbing had a difficult time locating where technicians were at any given time throughout the day. The issue affected many areas of the business, the largest of them being overtime hours claimed. Not having location data made it near impossible to enforce Rub-A-Dub Plumbing’s standards of accountability, which techs sign off on. Each technician averaged 15 hours of overtime each week.
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Learnings from a global IT infrastructure service and support provider on achieving a single source of truth for customer information.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Astea partners with Baxter Planning to bring you an interview with Astea's Emily Hackman and Baxter Planning's Mike Ross about how to integrate FSM and service parts into one solution.
Can you guarantee your customers uninterrupted service? Your customers demand fast, uninterrupted service. Can you guarantee your in-house servers that host critical systems such as your FSM platform—won’t ever go down unexpectedly?
Service is changing in a number of ways. New entrants, customer demands, and technological advancements are leading organizations to make bold changes to the business in several key ways.
Omnitracs, LLC, the global pioneer of fleet management solutions to transportation and logistics companies, today announced the general availability of Omnitracs Strategic Planner, a cloud-based product that offers customers a better alternative to analyze, modify and optimize their entire fleet operations.
Getac has today announced that Primagaz, part of the Dutch SHV Energy Group and the world's first LPG distributor, has selected the ZX70-Ex fully rugged tablet solution to streamline operations and improve safety throughout its bulk gas distribution network in France.
Netradyne, a leader in artificial intelligence technology focusing on driver and fleet safety, today announced the availability of the Driveri® vision-based driver recognition safety program on the Geotab Marketplace, a growing portfolio of mobile apps, software Add-Ins and hardware Add-Ons that enable Geotab customers to better manage their fleets.
FleetSharp GPS Tracking, a leading provider of GPS fleet management tools and asset trackers, has partnered with Asset IQ Financial Services to provide a new way for financial institutions to save time and money when keeping track of valuable assets.
Zebra Technologies Corporation, an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, today announced intuitive warehouse offerings designed to optimize workflows, maximize productivity in the warehouse and improve employee onboarding.