Fleet Management
FEATURED THOUGHT LEADERSHIP
Salesforce Has Been Recognized As A Representative Vendor By Gartner
See why Salesforce was recognized as a Representative Vendor in the Gartner® Market Guide for Field Service Management.
REAL-WORLD CASE STUDIES
-
![GettyImages-1409836600 wind turbines]( "Training On-The-Job For Maintenance On Wind Turbines: A Case Study")
Training On-The-Job For Maintenance On Wind Turbines: A Case StudyDiscover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
-
![FLS - HomeServe engineer]( "A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling")
A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart SchedulingHomeServe is one of the UK's most recognised and 2nd largest boiler installation company. For over five years, it has leveraged market-leading heights of operational efficiency with the FLS VISITOUR dynamic scheduling and FLS MOBILE solution.
-
![Solar Sun]( "Combatting The Heat And Embracing Portability With The TOUGHBOOK 33")
Combatting The Heat And Embracing Portability With The TOUGHBOOK 33Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
-
![GettyImages-1393199281 LEAPMOTOR Case Study]( "Case Study: LEAPMOTOR Drives Superior Digital Content Experience")
Case Study: LEAPMOTOR Drives Superior Digital Content ExperienceStructured management of electric vehicle content increases customer and dealer satisfaction and reduces customer complaints by 40%.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
-
Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
FIELD TECHNOLOGIES WEBINARS
-
![Salesforce - AI automation]( "How To Scale Field Service With AI And Automation")
How To Scale Field Service With AI And AutomationDiscover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
-
![Salesforce - 3 strategies reinvent FS delivery]( "3 Strategies To Reinvent Field Service Delivery")
3 Strategies To Reinvent Field Service DeliveryWatch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
-
![Salesforce - apple webinar]( "Apple Partnership On-Demand Webinar")
Apple Partnership On-Demand WebinarLearn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
-
IFS Nexus Black Launches Resolve For Utilities2/4/2026
IFS, the world's leading provider of Industrial AI software, today launched IFS Nexus Black Resolve for Utilities – purpose-built and combining decades of utilities expertise with cutting-edge AI capabilities to revolutionize the most inefficient element of field service operations.
-
Pocomos Releases Advanced Route Optimization Software For Field Service Technicians2/4/2026
Pocomos, an industry leader with more than 13 years of experience serving field service businesses, today announced the release of its reimagined technician route optimization software, designed to help companies build and optimize full daily routes in less than 30 seconds.
-
Flowfinity Helps Modernize Regulated Inspection And Testing Workflows For Accelerated Report Delivery With Improved Accuracy2/4/2026
Flowfinity, a leading no-code process automation platform, empowered AXS NDT Australia to transform its site inspection data capture and reporting workflows, dramatically reducing reporting turnaround times while improving data accuracy, audit readiness, and customer satisfaction.
-
MEX Launches MEX v16 In Australia, Advancing Its Maintenance Platform For Modern Operations2/3/2026
MEX Maintenance Software, Australia’s leading maintenance management software provider, today announced the release of MEX v16, a major evolution of its flagship CMMS platform.
-
OpenSpace Announces General Availability Of OpenSpace Field, Bringing Visual Intelligence Directly Into Field Execution2/3/2026
OpenSpace, the Visual Intelligence Platform for builders, today announced the general availability of OpenSpace Field, an image-based, field-first solution for creating and managing tasks and issues that helps jobsite teams create, capture, document, and act on work items in real time.