Fleet Management
FEATURED THOUGHT LEADERSHIP
Salesforce Has Been Recognized As A Representative Vendor By Gartner
See why Salesforce was recognized as a Representative Vendor in the Gartner® Market Guide for Field Service Management.
REAL-WORLD CASE STUDIES
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![GettyImages-1409836600 wind turbines]( "Training On-The-Job For Maintenance On Wind Turbines: A Case Study")
Training On-The-Job For Maintenance On Wind Turbines: A Case StudyDiscover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
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![FLS - HomeServe engineer]( "A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling")
A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart SchedulingHomeServe is one of the UK's most recognised and 2nd largest boiler installation company. For over five years, it has leveraged market-leading heights of operational efficiency with the FLS VISITOUR dynamic scheduling and FLS MOBILE solution.
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![Solar Sun]( "Combatting The Heat And Embracing Portability With The TOUGHBOOK 33")
Combatting The Heat And Embracing Portability With The TOUGHBOOK 33Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
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![GettyImages-1393199281 LEAPMOTOR Case Study]( "Case Study: LEAPMOTOR Drives Superior Digital Content Experience")
Case Study: LEAPMOTOR Drives Superior Digital Content ExperienceStructured management of electric vehicle content increases customer and dealer satisfaction and reduces customer complaints by 40%.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
FIELD TECHNOLOGIES WEBINARS
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![Salesforce - AI automation]( "How To Scale Field Service With AI And Automation")
How To Scale Field Service With AI And AutomationDiscover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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![Salesforce - 3 strategies reinvent FS delivery]( "3 Strategies To Reinvent Field Service Delivery")
3 Strategies To Reinvent Field Service DeliveryWatch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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![Salesforce - apple webinar]( "Apple Partnership On-Demand Webinar")
Apple Partnership On-Demand WebinarLearn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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Transition Franchise Brands Selects Zuper To Elevate Field Service Efficiency And Deliver Seamless Customer Experiences6/25/2025
Zuper, the leading provider of intelligent field service management solutions, has been selected by Transition Franchise Brands to optimize their operational workflows and enhance customer engagement strategies.
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goHappy AI Launches In The Frontline Engagement Hub6/25/2025
goHappy, the leader in frontline engagement technology, has introduced goHappy AI to its app-free Frontline Engagement Hub.
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Totalmobile Launches Field First Platform For Next Generation Of Field Service Excellence6/25/2025
Totalmobile, a leader in field service management (FSM) technology, today announced the launch of Field First, a first-of-its-kind platform dedicated entirely to the needs of field service organisations.
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BearingPoint Launches Integrated E-Mobility Platform For Fleet Managers And Charge Point Operators In Collaboration With SAP6/24/2025
Management and technology consultancy BearingPoint, in collaboration with SAP, has launched a modular, cloud-based platform that helps streamline and improve the management of electric vehicles and charging infrastructure.
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Sphere Brings Its AI-Powered Mixed Reality To Vuzix Smart Glasses6/24/2025
Vuzix Corporation, ("Vuzix" or, the "Company"), a leading supplier of AI-powered smart glasses, waveguides and Augmented Reality (AR) technologies, today announced that the Company and Sphere Technology Holdings ("Sphere"), a leading spatial intelligence company, have collaborated to make Sphere's platform available on Vuzix M400 and M4000 AR smart glasses.