Fleet Management
FEATURED THOUGHT LEADERSHIP
Salesforce Has Been Recognized As A Representative Vendor By Gartner
See why Salesforce was recognized as a Representative Vendor in the Gartner® Market Guide for Field Service Management.
REAL-WORLD CASE STUDIES
-
Training On-The-Job For Maintenance On Wind Turbines: A Case Study
Discover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
-
A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling
HomeServe is one of the UK's most recognised and 2nd largest boiler installation company. For over five years, it has leveraged market-leading heights of operational efficiency with the FLS VISITOUR dynamic scheduling and FLS MOBILE solution.
-
Combatting The Heat And Embracing Portability With The TOUGHBOOK 33
Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
-
Case Study: LEAPMOTOR Drives Superior Digital Content Experience
Structured management of electric vehicle content increases customer and dealer satisfaction and reduces customer complaints by 40%.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
-
Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
FIELD TECHNOLOGIES WEBINARS
-
How To Scale Field Service With AI And Automation
Discover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
-
3 Strategies To Reinvent Field Service Delivery
Watch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
-
Apple Partnership On-Demand Webinar
Learn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
-
allGeo Launches Construction Compliance Suite To Help Companies Simplify Payroll, Job Costing And Safety Regulations12/17/2025
allGeo, a leading field service workflow automation platform trusted by mid-size and enterprise businesses, has announced the launch of its Construction Compliance Suite, an end-to-end solution that helps construction companies meet complex regulatory requirements, including OSHA safety standards, prevailing wage laws, and record-keeping for certified payroll.
-
Kyocera Selected As 'Verizon Frontline Verified' Partner12/16/2025
Kyocera’s DuraForce PRO 3 smartphone has achieved “Verizon Frontline Verified” status supporting first responders and public safety agencies, the companies announced today. Built to withstand extreme environments, Kyocera’s mission-critical mobile solutions include ultra-rugged mobile devices, secure software, and accessories.
-
Everbridge, ServiceNow, And Ekatra Unveil Emergency Event Management (EEM) Solution To Help Critical Infrastructure Organizations Respond Faster To Storms And Wildfires12/16/2025
Everbridge, Inc., the global leader in High Velocity Critical Event Management (CEM) and national public warning solutions, in collaboration with ServiceNow and Ekatra, today announced Emergency Event Management (EEM), a new solution built for critical infrastructure organizations that need faster and more coordinated response during storms, wildfires, and other emergency events.
-
Geotab Expands Sourcewell Contract Adding Video Telematics, Asset Tracking, Data Analytics Solutions For Public Sector12/15/2025
Geotab Inc. (“Geotab”), a global leader in connected vehicle solutions and asset management, today announced a significant expansion of its cooperative purchasing contracts with Sourcewell and Canoe Procurement Group.
-
Colobbo Launches Australian Platform To Improve Visibility And Profitability In Field And Construction Operations12/15/2025
Colobbo, an Australian field operations platform, today announced its official launch, introducing a new approach for construction, utilities, telecommunications, and infrastructure organisations to manage complex projects with real-time visibility, consistent execution, and predictable financial outcomes.