Fleet Management
FEATURED THOUGHT LEADERSHIP
Salesforce Has Been Recognized As A Representative Vendor By Gartner
See why Salesforce was recognized as a Representative Vendor in the Gartner® Market Guide for Field Service Management.
REAL-WORLD CASE STUDIES
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Training On-The-Job For Maintenance On Wind Turbines: A Case Study
Discover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
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A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling
HomeServe is one of the UK's most recognised and 2nd largest boiler installation company. For over five years, it has leveraged market-leading heights of operational efficiency with the FLS VISITOUR dynamic scheduling and FLS MOBILE solution.
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Combatting The Heat And Embracing Portability With The TOUGHBOOK 33
Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
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Case Study: LEAPMOTOR Drives Superior Digital Content Experience
Structured management of electric vehicle content increases customer and dealer satisfaction and reduces customer complaints by 40%.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
FIELD TECHNOLOGIES WEBINARS
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How To Scale Field Service With AI And Automation
Discover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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3 Strategies To Reinvent Field Service Delivery
Watch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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Apple Partnership On-Demand Webinar
Learn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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TomTom And GeoInt Deepen Partnership To Drive Innovation In African Telematics And Mobility11/6/2025
TomTom (TOM2), the location technology specialist, today announced a renewed partnership with GeoInt, Africa’s leading provider of location-based solutions for industries such as telematics, fleet and logistics, retail, finance, and insurance.
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Zuper Launches The First AI-Powered Smart Glasses Built For The Skilled Trades11/5/2025
Zuper, the leading provider of intelligent field service management software, today announced Zuper Glass, the first AI-powered smart glasses purpose-built for the skilled trades.
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Asolvi, The European Leader In Fire & Security Field Service Software, Acquires Foxtag To Accelerate Growth11/4/2025
Asolvi, the leading European provider of field service management (FSM) software for specialists, is delighted to announce the acquisition of Foxtag GmbH, a fast-growing, cloud-native fire & security FSM software provider based in Hamburg, Germany.
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Louisiana Now Providing Real-Time Traffic Slowdown Alerts And Virtual Sign Safety Messages To Truck Drivers Through Drivewyze By Fleetworthy Smart Roadways11/4/2025
In a move to reduce traffic crashes and fatalities, Louisiana has become the latest state to offer sudden slowdown alerts and a virtual sign network to commercial drivers through Drivewyze by Fleetworthy's Smart Roadways product.
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ONERugged's Explosion-Proof Rugged Devices Ensure Safer Field Operations In Hazardous Environments11/3/2025
ONERugged offers a full range of intrinsically safe rugged tablets and smartphones — including the EM-I17J (EX), T1, and P1 — purpose-built for the oil & gas, chemical, and mining industries.