Field Technologies Webinars

  1. 3 Mistakes Field Service Organizations Make When Going Mobile And How To Avoid Them
    11/17/2017

    Most field service organizations cite mobility as a critical priority for their organization, yet more than a third are not happy with the speed at which their business is adopting mobile applications. There are 3 key mistakes field service organizations are making.

  2. Looking Ahead: A Peak Into The Biggest Mobile Workforce Transformation Trends For 2018
    11/3/2017

    During the past 5 to 10 years, “Mobile Empowerment” in the field service industry was targeted more at improving back office returns and efficiencies. But today, service organizations must look to the field in order to empower their field service technicians. Making life easier for field technicians means giving them technology that is powerful yet simple to navigate, designed with the user experience in mind, and offers instant access to information.

  3. Checklist For Maximizing Your ELD Solution
    10/27/2017

    The implementation of an ELD solution may seem like a daunting task for many carriers, understanding that the time, money, and resources required to deploy this technology can be intimidating.

  4. Transform Your Field Service Organization: The Lippert And Salesforce Story
    10/20/2017

    Field Service is undergoing a major disruption, with new technologies challenging business processes. Hear from Lippert Components about how they are transforming their field service organization and incorporating IoT, to ultimately change the game for their customers.

  5. Shop Smarter: How To Effectively Map Out Your Next Mobility Project
    9/22/2017

    Buying mobile technology for use in a professional work environment is very different from buying a device for personal use. Sifting through the multitude of mobile device variations is far from simple. But, it’s not impossible. Even better, you don’t need extensive IT resources to source an effective mobility solution. You just need to know how to evaluate and buy mobile devices the right way for your environment: the professional way. That is why this webinar is a win-win, and exactly what you need to boost your credibility with colleagues, customers, and C-level executives alike.

  6. Artificial Intelligence In Field Service Management: It’s Not Just For Schedule Optimization Anymore
    8/16/2017

    In this informative webinar, find out how AI, which has traditionally been reserved for schedule optimization, can be used to provide the digitization and efficiency your field service operation needs and the intelligence and prioritization for you to make a positive customer experience a reality.

  7. Tackling The 5 Top Fleet Management Challenges
    8/14/2017

    Running a business is challenging. Add in owning and managing company vehicles along with a mobile crew and now you’ve reached a whole new level of complexity. You have different difficulties to contend with to stay successful and keep ahead of your competition.

  8. Transform Customer Experience From Phone to Field with Connected Field Service
    8/2/2017

    This shift in customer expectations, has given businesses across industries an opportunity to deliver the service that customers expect, particularly when it comes to field service. How could your business revolutionize the way it manages field service from end to end? 

  9. Outcome-Based Service: The Imperative New Field Service Model
    7/27/2017

    Customer expectations are rising exponentially. It is no longer sufficient to provide a quality product — customers reward partners who can help them operate more efficiently and effectively. To this end, customers are seeking outcomes, with a focus is on the result rather than the means to achieve this.

  10. Using APM And Field Service Management To Achieve Business Outcomes
    6/28/2017

    Imagine a command center analyzing data from machines and automatically dispatching technicians when equipment needs service to prevent an outage. Machines, people and data working together to achieve real business outcomes. This is the vision of the future for industrialists and the intersection of modern field service and asset performance management lies at the heart of it.