Field Technologies Webinars

  1. What Do Connected Products Really Mean? 4/18/2022

    Learn the key components of a connected product, and how to avoid common challenges.

  2. Building A World-Class Service Organization 4/18/2022

    Watch this Q&A with Microsoft for expert insights on how to deliver service excellence.

  3. How To Build Value With The Right Product As A Service Strategy 4/18/2022

    Learn the building blocks needed for building a PaaS model that delivers value.

  4. How Xerox Is Empowering The Next Generation Of Field Workers 3/18/2022

    Companies are confronting a complex workforce challenge with the coming retirement of many field service technicians and engineers. Join us for a discussion with Xerox and ServiceNow.

  5. Survive The Perfect Storm: How Can You Lead Through Change & Disruption On Your Frontline? 3/8/2022

    Does this sound familiar? High turnover and constant onboarding on your frontline. A greater need to invest in new technology to run your operations. Constant pressure on you and your team to get more done with less.

  6. 3 Strategies For Improving Field Service Productivity 3/4/2022

    While field service operations are critical to business success, it’s often seen as an area for cost reduction, and not something to invest in. So how can you avoid the red pen of the CFO at budget time? The secret is smarter field service management — finding innovative, yet low-cost, incremental ways to improve productivity.

  7. How To Build A Mobile Field Services App 3/2/2022

    With more than 100 online free courses and thousands of documentation articles, OutSystems provides all the knowledge you need to build amazing apps.​

  8. Re-Examining Intelligent Automation 3/2/2022

    More “intelligent” automation technologies, like RPA, AI, and BPM, are all the rage these days. But do they live up to their hype? Are they delivering the efficiency and productivity gains businesses are seeking? Join this session to learn how smart enterprises are adopting these newer technologies more “intelligently”, and leveraging the OutSystems platform to optimize business processes holistically, for longer-term sustainable competitive advantage.

  9. Hear How Customer Award Winners Are Trailblazing The Future With Salesforce Field Service 2/10/2022

    Meet our Salesforce Field Service Innovation Award winners and learn how AAA, Endress & Hauser, and Hologicare automating field service to ensure uptime with assets, driving revenue in the field, and responding faster in the field.

  10. Why First Time Fix Rates Don't Reflect Customer Satisfaction 1/26/2022

    Did you know that the way organizations provide service is often not in tune with customer expectations? That’s according to Aquant’s recently-released 2022 Service Intelligence Benchmark Report, which reveals that one in every four service jobs requires at least one repeat visit—even for companies with an average FTF rate!