Field Technologies Webinars

1. Lifecycle Management. Next-Level Service. 10/27/2023

   Explore how a comprehensive approach to service can be your business's secret weapon - helping ensure each instance of care is delivered quickly and effectively.

2. The Power Of End-To-End Lifecycle Management To Exceed Customer Expectations 10/5/2023

   Explore how a comprehensive approach to service can be your business's secret weapon, helping ensure each instance of care is delivered quickly and effectively.

3. Guided Workflows For Field Workers: How To Easily Create & Ensure User Adoption 7/13/2023

   In this webinar, you will learn why designing for user workflows is crucial for field service app experiences, explore how Resco enables seamless workflow and questionnaire creation for Dynamics 365 Field Service & Dataverse, and more.

4. The Top 3 Field Service Trends To Help You Increase Revenue, Productivity, And Cost Savings 6/28/2023

   Join us to hear Salesforce product and engineering leaders discuss today’s top 3 Field Service trends. And discover how you can power your frontline using field service management.

5. Save Costs & Attract Great Workers With Contractor Management 4/10/2023

   Salesforce's Fatemeh Khatibloo and Kevin Rourke discuss some tips and tricks for how you can unlock increased visibility into your frontline workforce and how you can translate that visibility into cost savings.

6. Connecting Construction With Microsoft & Hitachi Solutions 3/8/2023

   Hitachi Solution Experts Mike Oster, Vice President of Construction, and Rob George, Industry Architect, showcase how you can modernize and integrate your operations, improve collaboration, and deliver safer working experiences for your teams.

7. What You Can Learn From The State Of Service In 2022 To Prepare For 2023 11/28/2022

   The service industry is changing at a rapid pace, with new challenges and opportunities waiting around every corner. Under increasing pressure to remain competitive and profitable within the new digital order, companies must pivot quickly.

8. The Augmented Reality Playbook: How Xerox Aligns Use Cases, Teams, And KPIs To Deliver Differentiated Field Service 10/13/2022

   Earlier this year, Field Technologies Online and ServiceNow sat down with Xerox to learn how their leadership team is empowering the next generation of field service workers and enabling technicians and engineers with real-time expert assistance through augmented reality (AR). In this service leader conversation, you’ll learn more about the role augmented reality is playing in Xerox’s transformation journey.

9. Key Findings From The 2022 State Of Deskless Work Survey: How To Better Retain And Enable Your Mobile Workforce 9/30/2022

   The past two years of distributed work and accelerated digital transformation have changed work for the better for knowledge workers who do their work from a desk. But what about the other 80% of the global workforce who is highly mobile and works in the field?

10. Activate Service Data: Aligning Teams, Customers, Equipment, And Processes 6/13/2022

    How can service data benefit entire organizations, their products, and customers? It’s all about strategically using data to meet evolving service needs and challenges around the globe, says Mike Ferraro, Werfen’s Worldwide Service Director. Learn how his team is using that data to help benchmark themselves against competitors and better manage the way they deploy their resources. Watch the on-demand session with Werfen, Copperberg, and Aquant to discover tools for leveraging non-traditional insights.