How Enterprise Augmented Reality, Artificial Intelligence, and the Consumerization of Software will Revolutionize Manufacturing.
Smart machines are everywhere -- in our homes, our driveways, even our power grids and assembly lines. The number of connected devices has almost doubled over the last three years, from 15 billion in 2015 to more than 25 billion today. By 2025, that number is expected to eclipse 75 billion.
Predictive maintenance is the future of field service — and it just may be here. Here’s what you need to know about implementing predictive maintenance in your organization.
Service Strategies' benchmark study reveals executives' current service business practices and future outlooks as they relate to artificial intelligence.
Field service software implementations are increasingly focused on the customer as the industry shifts to a more proactive service model.
How teamwork, continuous learning, a readiness for change, and investing in training and cross-functional relationships will serve you well when managing in the service industry.
Every company or business has a strategy, whether clearly articulated or not. Unfortunately, often the functions that are essential to achieving a transformation goal — IT, HR, R&D, finance, your service division — aren’t part of developing the strategy or testing whether it is clearly understood. If strategies are not aligned across the entire company or business, it is no wonder that overall business value isn’t achieved, or departments are stuck doing small POCs that never get scale. Setting that strategy correctly is a necessary step from which you can focus on these three A’s: Adaptation, Adoption, and Agility.
A total and ongoing commitment to your plan and process is essential to moving the needle on meaningful improvement.
As the world of field service management continues to rapidly change, service leaders must adapt their viewpoints and strategies in order to differentiate and succeed in today's competitive market. In this Field Service News webinar, Astea's Managing Director, John Hunt, discusses how service leaders are adapting to the changing world of FSM.
To keep up with rising customer expectations, field service organizations need to make the move to digital. But where do you begin? And how do you start?
Learn how Astea’s FSM solution coupled with WorkMarket’s online marketplace enables intelligent scheduling and management of contractors to facilitate the right balance of contingent labor supply to meet your target SLAs and fill labor gaps.
The best way to learn how your peers are successfully leveraging M2M/IoT within their organizations is from those peers themselves. This special report features firsthand insight from companies that have been through the IoT selection and deployment process and are reaping the benefits.
Getac today announced that Leica Geosystems has selected its fully rugged F110 tablet to provide utility companies, repair and maintenance contractors, surveyors and civil engineers with a complete, intelligent solution for detecting, visualising and mapping underground utilities.
TENNA, the construction technology platform that revolutionizes equipment fleet operations, today announced it has launched the TennaMINI, a GPS tracking device that represents the latest in their ongoing expansion of the Tenna product line.