CSG Field Service Management Overview

Source: CSG

We have over 20 years’ experience helping the largest digital service providers manage and optimize their field service operation before, during and after day of service.

CSG Field Service Management delivers:

  • Powerful features no other solution in the cable industry has, including real-time traffic and optimized appointment scheduling.
  • A cloud-based platform that gets clients up and running fast
  • Superior field mobility tools that empower your field service professionals
  • A 360-degree view of all field activities in a single dashboard
  • Additional pre-integrated modules that work in concert to support every facet of the customer service journey