Mobile Computing Resource Center Mobile Computing Resource Center

FEATURED THOUGHT LEADERSHIP

Continuity Of “Care”: What Field Service Is Missing Without Mobility
Continuity Of “Care”: What Field Service Is Missing Without Mobility

No one wants to be “that guy”. The field service professional that can’t answer a simple customer inquiry until they get “back to the office” and are sitting in front of a computer. Or, worse, the contractor that delays a customer quote – or even the service itself – another week because they don’t have the right tools or information access to follow through right then and there. Yet, this is a regular occurrence.

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REAL-WORLD CASE STUDIES

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FIELD TECHNOLOGIES MAGAZINE ARTICLES

Transforming Field Service Using Live Interactive Video

Live video and augmented reality can have a big impact on customer support.

The Changing Field Service Landscape Is Powering Servitization

Here are some tips to stand out among the competition.

The Service Operation Is A Business

For service to be successful, you need commitment from the top down.

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FIELD TECHNOLOGIES WEBINARS

  • Modernizing Field Service: How To Improve First-Time Fix Through Interactive Video

    The average first-time fix (FTF) rate for service organizations has hovered barely above 70% for years. Even with a proven direct correlation between FTF rates and customer satisfaction rates and profitability, companies struggle with making solid improvements with FTF.

  • How A Secure Enterprise Communication Strategy Can Impact Business Performance
    How A Secure Enterprise Communication Strategy Can Impact Business Performance

    “Everybody at my company communicates perfectly”. Said no one, EVER.  Communication is a struggle for many companies, but so few realize how elemental it is for business success. And for companies with teams of people away from desks, out in the field, the need for improved communication is paramount.

  • Avoid The 3 Biggest Tablet Deployment Mistakes
    Avoid The 3 Biggest Tablet Deployment Mistakes

    The possibility of cost savings, operational efficiencies gained, and the augmentation of data and analytics available have made the deployment of tablets a top priority for many field service organizations. As companies scramble to deploy tablet solutions, there are common pitfalls that — if not properly addressed — will not only drain the organizations’ bottom line, but may also completely disrupt the operation. Join us as we expose the 3 biggest mistakes any company considering deploying an tablet solution should be aware of.

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INDUSTRY NEWS

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MOBILE COMPUTING SOLUTIONS

  • Trimble Ranger 3 Rugged Handheld Computer
    Trimble Ranger 3 Rugged Handheld Computer The Trimble® Ranger™ 3 computer is designed to withstand the elements and survive the stress of working outdoors. The Ranger 3 series is tested to rigorous military standards for temperature extremes, drops, vibration, humidity and altitude.
  • Everest E2000 Industrial Computer
    Everest E2000 Industrial Computer Windows CE is the operating system of choice for leading warehouse and distribution centers. Ideal for thin client, HTML, and remote desktop applications; the Everest E2000 industrial computer is designed for vehicle and fixed-mount industrial applications.
  • XSLATE R12 Rugged Tablet PC
    XSLATE R12 Rugged Tablet PC

    Think you need a desktop, laptop, and tablet to excel at the tasks you complete in the office, in-vehicle, and in the field? You don’t...anymore. You just need the highly mobile, extremely flexible and always resilient Xplore XSLATE® R12 tablet PC. The transformational 2 in 1 device gives you all the high performance capabilities and complete computing functions you need in a single platform. You’ll have the right connectivity and ergonomics for a quick transition from the field to a full desktop computing experience – and the most conveniently stored Companion Keyboard on the market. It's fast to deploy when you want a notebook, and even easier to store when you don't. This makes the XSLATE R12 much more evolved than traditional detachable tablets, improving upon its own award-winning R12-series predecessor.

  • Motion Computing Motion C5: Mobile Tablet PC
    Motion Computing Motion C5: Mobile Tablet PC The Motion C5, the first mobile clinical assistant (MCA) that integrates technology from Intel® Health, combines durable design elements with key data capture technologies to simplify workflows, increase productivity, and improve overall quality of care. Designed based on input from thousands of clinicians, the C5 brings reliable, automated patient data management directly to the point of care. Get a handle on patient care with the C5. It’s highly portable and lightweight.
  • xTablet T1500
    xTablet T1500

    The xTablet T1500 is engineered for mobile workers looking for improvements to their operational productivity and efficiency. The xTablet T1500 features a large, 10.1” display with many other state-of-the-art features and functions. Inside is an Intel BayTrail-T processor along with 2GB of RAM running Windows 8.1 or Windows 10, which is adequate horsepower to handle your enterprise software, security and standard Windows applications.

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INDUSTRY EVENTS

IoT Evolution Expo (West) July 17 - 20, 2017
Las Vegas, NV
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