The 2019 Augmented Wearables Expo (AWE) took place in sunny Santa Clara, Calif. This year’s AWE 2019 featured a large “play area” dedicated to entertainment-oriented use cases. With more than 7,000 attendees, 250 exhibitors, and 300 speakers, AWE pulled in a large crowd over its three-day run. AWE is primarily oriented toward smart glasses hardware and software, though other forms of novel interfaces are included. Smart suits and smart fabrics, including innovative applications of haptic technology, have their place in the conference, expanding the scope of “solutions” on display.
The modern era of technology continues to offer the ability for companies and organizations to streamline their workflows, become more efficient and profitable, as well as extend the reach of their potential business. The changing landscape of technology in construction is continuing to shift and adapt to the competitive needs of this billion dollar industry. Colasanti has been working on continuing their 66 years of success by integrating iOS devices to assist their field employees across the country. Read below to see why they felt the need to bring more technology to their day-to-day operations, the success they have had with it, and how they have managed those devices without having an IT person need to “physically touch each one” using Jamf Now.
See how how interactive merged reality environments are driving collaboration and competitive value using everyday mobile technologies at BD Life Sciences.
MH Equipment has not been quick to adopt technology just for technology’s sake. Over the years, they have reviewed electronic solutions but did not find one that seemed to have all the efciencies that would justify the investment. MH Equipment wanted to eliminate paper across sourcing, inventory management, customer service and accounts payable functions.
Garbage collection is an essential public service in modern-day life that is often taken for granted. Nonetheless, ensuring that our trash and recyclables are efficiently and properly collected and disposed of can be difficult and time-consuming, not to mention costly.
Moving to a cloud-based solution helps this in-home services provider reduce support costs, eliminate outages, and optimize scheduling.
If your field service management (FSM) platform does not do enough for your organization, it is time to reconsider. Historically, FSM solutions seemed quite similar. Most of the solutions providers in this sector focused on the same core services of scheduling and billing, gradually progressing toward supporting the field service visit as these companies built more advanced capabilities.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
Astea partners with Baxter Planning to bring you an interview with Astea's Emily Hackman and Baxter Planning's Mike Ross about how to integrate FSM and service parts into one solution.
Can you guarantee your customers uninterrupted service? Your customers demand fast, uninterrupted service. Can you guarantee your in-house servers that host critical systems such as your FSM platform—won’t ever go down unexpectedly?
Service is changing in a number of ways. New entrants, customer demands, and technological advancements are leading organizations to make bold changes to the business in several key ways.
Omnitracs, LLC, the global pioneer of fleet management solutions to transportation and logistics companies, today announced the general availability of Omnitracs Strategic Planner, a cloud-based product that offers customers a better alternative to analyze, modify and optimize their entire fleet operations.
Getac has today announced that Primagaz, part of the Dutch SHV Energy Group and the world's first LPG distributor, has selected the ZX70-Ex fully rugged tablet solution to streamline operations and improve safety throughout its bulk gas distribution network in France.
Netradyne, a leader in artificial intelligence technology focusing on driver and fleet safety, today announced the availability of the Driveri® vision-based driver recognition safety program on the Geotab Marketplace, a growing portfolio of mobile apps, software Add-Ins and hardware Add-Ons that enable Geotab customers to better manage their fleets.
FleetSharp GPS Tracking, a leading provider of GPS fleet management tools and asset trackers, has partnered with Asset IQ Financial Services to provide a new way for financial institutions to save time and money when keeping track of valuable assets.
Zebra Technologies Corporation, an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, today announced intuitive warehouse offerings designed to optimize workflows, maximize productivity in the warehouse and improve employee onboarding.
Introducing the ARMOR X12kb Convertible Rugged Tablet, loaded with all the features you would want in a rugged mobile computer. Including integrated GPS, 802.11 b/g/n with WiFi Direct, Bluetooth® wireless and a range of Broadband options.
The device features a large 10.1” HD LCD display, MTK MT8392 Octa-core CortexTMA7 processor, various connections to stay in touch in highly mobile world, and a barcode scanner. The rugged unit works perfectly in application, such as transportation, retail, medical and warehousing.
