Mobile Computing Resource Center Mobile Computing Resource Center

FEATURED THOUGHT LEADERSHIP

5 Ways To Tell If Your “Rugged” Tablet, Laptop, Or Handheld Is A Knock-Off
5 Ways To Tell If Your “Rugged” Tablet, Laptop, Or Handheld Is A Knock-Off

Xplore has been in the rugged mobility business for more than 20 years. In fact, we’re the only manufacturer that has exclusively designed and delivered rugged tablet-based mobility solutions for global industry for more than two decades. So, we know rugged. It isn’t something we “also” do like many other device manufacturers that also build and sell an extensive lineup of non-rugged or desktop computers, or even vacuum cleaners or air conditioners. 

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REAL-WORLD CASE STUDIES

  • Rugged Devices Provide Major Benefits Across Departments For City Of Roundrock Texas
    Rugged Devices Provide Major Benefits Across Departments For City Of Roundrock Texas

    Round Rock is a young and tech-oriented community, and that’s reflected in the city’s employees. There was a time when the IT department was responsible for identifying new technology, figuring out the process to implement it and bringing it to the many business units it supports.

  • Video-Enabling The Smart Connect Farm Ecosystem
    Video-Enabling The Smart Connect Farm Ecosystem

    “Smart Connected Farms” are no longer a great idea for the future, but a reality. The emergence of the Internet of Things (IoT) means farmers have access to more data than ever before, improving crop yields and overall operations. Gone are the days of estimation, as “smart connected” farm equipment can do everything from adjusting fertilizer output, optimizing plotted fields, and even analyzing the internal hydraulics of the asset for repair and maintenance.

  • Pratt & Whitney Canada: Leading The Transformation Of Customer Service Through Virtual Presence
    Pratt & Whitney Canada: Leading The Transformation Of Customer Service Through Virtual Presence

    Manufacturing organizations are becoming more connected to their customers than ever before. With the arrival of the Internet of Things (IoT), more opportunities to improve the quality of customer service are emerging. Pratt & Whitney Canada (P&WC), a world leader in the design, manufacturing, and service of aircraft engines and auxiliary power units, is taking advantage of these opportunities. P&WC is transforming its customer support service levels through the use of virtual presence.

  • Fire Department Makes The Shift From Clunky Rugged Laptops To Rugged Mobile Tablets
    Fire Department Makes The Shift From Clunky Rugged Laptops To Rugged Mobile Tablets

    When the call comes in, there’s no time for fumbling. Firefighters need quick access to accurate information about an incident’s location and severity and the best way to get there. They also need to know about available water supply and whether nearby fire departments and EMS units are able to respond and assist. Once on scene, incident commanders need seamless ways to track personnel and equipment and manage resources. And after firefighters have returned to their station, administrators need to easily catalog and report incidents.

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FIELD TECHNOLOGIES MAGAZINE ARTICLES

Digital Transformation Leads To Service Revenue Growth

GE Healthcare has increased service revenue by $10 million through its digital transformation efforts.

The Trials And Triumphs Of Field Service Innovation

National Grid shares the highs and lows of a major business transformation projected to reduce total operational spend across its U.S. utilities by approximately $100 million.

4 Real-World Steps For Transforming From A Cost Center To A Profit Center

Editor-In-Chief Sarah Nicastro talks one-on-one with Ryan Snellings of Fresenius Kabi about how the company is reducing costs and increasing revenue.

Creating A Customer Experience That Drives Field Service Profitability

Leading service organizations are succeeding by striking the perfect balance between technology, flexible processes, and sales psychology-driven behaviors.

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FIELD TECHNOLOGIES WEBINARS

  • Deliver Smarter Service To Your Customer

    What tools and technology should field service organizations look for to facilitate enabling their field teams to provide faster, smarter service?

  • Fix Your Technician Resource Gap

    70% of companies will face a field service talent deficit from retirement in the coming 10 years. To fix the technician labor force shortage, you can either hire the next generation of field engineers—the millennials—or consider leveraging contingent or third-party technicians . . . or a combination of the two! Both options pose challenges and rewards that you need to consider.

  • Reverse Logistics And The Art Of Forecasting Returns

    Service organizations know that reverse logistics is a complicated process. What’s even more complicated is identifying opportunities to make proactive business decisions, given the reactive nature of the returns service lifecycle. How can we better forecast our returns to better manage the reverse supply chain and its impact on your business?

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INDUSTRY NEWS

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MOBILE COMPUTING SOLUTIONS

  • Build-A-Board
    Build-A-Board Now, anyone can create custom interactive buttons, keyboards, and panels that seamlessly integrate into any application, roll out on any platform, provide operator security, are easily modified, yet still provide the ultimate user interactive experience.
  • Onsight Cube
    Onsight Cube

    Onsight industrial wearable for rugged and ex-certified environments.

  • S15C Rugged Notebook
    S15C Rugged Notebook The S15C rugged notebook comes equipped with the computing power and performance needed by the most demanding user and is designed with rugged features to protect the system from damage in the toughest working environments.
  • DLI 8500 Vehicle Mount Computer
    DLI 8500 Vehicle Mount Computer Power and portability come together in the industry’s most affordable in-vehicle computer. The new DLI 8500 Vehicle Mount Computer (VMC) is the perfect in-vehicle or fixed mount platform no matter what the task or operating environment.
  • Marathon Field Computer
    Marathon Field Computer

    For mobile workers, the successful execution of every step in that day’s shift is critical. Every completed service call, every first response, every product shipped, every single decision made in the field can either bring you closer to your destination or cause a setback for both mobile worker and customer.

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