Mobile Computing Resource Center
FEATURED THOUGHT LEADERSHIP
5 Ways To Ensure You Have A Smooth Software Implementation
Any Digital Adoption Platform (DAP) solution needs to be optimized to work specifically for field services. This guide will lay out five ways to solve your field services tech adoption challenges.
REAL-WORLD CASE STUDIES
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Combatting The Heat And Embracing Portability With The TOUGHBOOK 33
Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
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Drone-Based Remote Asset Inspections
Our customer aimed at providing field technicians with better and clearer insights regarding assets’ conditions and failure sources, through advanced remote collaboration features, which can even be drone-based.
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Hartwig Turns To Fieldpoint For Mobility And Ease of Use
When someone needs to have their mill, lathe, grinder or CNC machine tool repaired, chances are they are turning to Hartwig, who has become one of the nation’s leading machine tool and manufacturing support solution companies in the United States. Their support of the machine tool industry has helped decrease downtimes and improve the overall efficiency of the equipment they produce, which has made them the first line of support for the machines they sell.
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Gas Utility Reduces Inspection Times By 50% Using Mobile App
Challenged to meet regulatory requirements, a natural gas distribution utility was able to replace slow and unreliable paper data collection processes with a mobile data collection app. The new digital workflow included data capture via bar code saved significant time in getting accurate data into the utility’s digital network as-builting process.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Field Service Organization Cuts Scheduling Costs12/1/2019
Moving to a cloud-based solution helps this in-home services provider reduce support costs, eliminate outages, and optimize scheduling.
If your field service management (FSM) platform does not do enough for your organization, it is time to reconsider. Historically, FSM solutions seemed quite similar. Most of the solutions providers in this sector focused on the same core services of scheduling and billing, gradually progressing toward supporting the field service visit as these companies built more advanced capabilities.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
FIELD TECHNOLOGIES WEBINARS
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How To Scale Field Service With AI And Automation
Discover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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3 Strategies To Reinvent Field Service Delivery
Watch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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Apple Partnership On-Demand Webinar
Learn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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SeekNow Strengthens Operating Foundation And Execution Heading Into 202612/29/2025
SeekNow, a nationwide provider of property decision data and insights for insurance carriers and single-family rental operators, today announced a year of significant operational progress that strengthened execution, increased consistency across the claims process, and laid the groundwork for continued growth in 2026.
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ROADMEDIC® Debuts Satellite IoT Smart Airbag Platform Enabling Instant 9-1-1 Drone Response At CES 202612/29/2025
The LiDAR Saving Lives Public Safety Coalition (LSL) today unveiled the ROADMEDIC® Airbag Deployment Satellite IoT Clearinghouse, a first-of-its-kind, automaker-supported, end-to-end digital platform that transforms airbag deployments from software-defined vehicles (SDVs) equipped with Smart Airbags™ into real-time, actionable intelligence for Next-Generation 9-1-1 (NG9-1-1) Drone First Responders (DFRs).
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CobbleStone® Mobile App Unveiled To Streamline Contract Management Anywhere, Anytime12/29/2025
CobbleStone Software, a leader in contract lifecycle management (CLM) solutions, unveils its CobbleStone Mobile App redesign for faster, more intuitive contract lifecycle management on the go anywhere, anytime for iOS and Android users.
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UnifyDrive UP6 Officially Available: The World's First AI-Powered Mobile NAS With Built-In Display And UPS12/29/2025
UnifyDrive, an innovator in network storage solutions, today announced the release of the UnifyDrive UP6. This all-flash mobile NAS is the first of its kind to integrate a 6-inch touchscreen, a built-in Uninterruptible Power Supply (UPS), and local AI processing into a single portable chassis.
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TIER IV To Develop Large-Scale Dataset For Autonomous Driving Under NEDO Project12/25/2025
TIER IV, a pioneer in open-source software for autonomous driving, has been selected by the Japanese government's New Energy and Industrial Technology Development Organization (NEDO) for an initiative aimed at strengthening industrial competitiveness through the development of a comprehensive AI data platform and ecosystem.
MOBILE COMPUTING SOLUTIONS
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The xTablet T8650 lets mobile workers be more productive throughout the work day, not just because it's a rugged device, but because the features and functions available make it one of the most robust Windows tablets on the market today.
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Your Ideal Rugged 2-in-1 Laptop: It’s Lighter, Brighter and Just Right for Every “Office” Environment
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Built around an industrial-class Intel Atom® processor, 7” outdoorreadable touchscreen, and backlit QWERTY keyboard, the DLI 8400 is designed to function in the widest variety of mobile work environments.
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Honeywell’s MS9590i VoyagerGS™ hand-held laser scanner delivers a rugged and reliable solution for scanning all standard 1D bar codes in challenging environments. The MS9590i incorporates reinforced housing which is ideal for light industrial and warehousing applications.
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Powerful Tablet for Enterprise Productivity with Innovative Integrated Features and Functions.