Mobile Computing Resource Center Mobile Computing Resource Center

FEATURED THOUGHT LEADERSHIP

Mobile Connectivity: Adding Value To The Service Relationship
Mobile Connectivity: Adding Value To The Service Relationship

Digital connectivity has changed every aspect of the way consumers use and interact with products. The ability for devices to “talk” amongst each other, across platforms and functions, is becoming point-of-entry. Companies like Amazon are creating new revenue streams by enabling these kinds of conversations. Through products like the Amazon Dot, a refrigerator can proactively order more milk when the refrigerator detects that a consumer is starting to run low.

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REAL-WORLD CASE STUDIES

  • MH Equipment Finds It Easy To Evolve Into A Completely Paperless Company With Rugged Mobility Solution
    MH Equipment Finds It Easy To Evolve Into A Completely Paperless Company With Rugged Mobility Solution

    MH Equipment has not been quick to adopt technology just for technology’s sake. Over the years, they have reviewed electronic solutions but did not find one that seemed to have all the efciencies that would justify the investment. MH Equipment wanted to eliminate paper across sourcing, inventory management, customer service and accounts payable functions.

  • IoT Terminals Enable Intelligent Waste Management
    IoT Terminals Enable Intelligent Waste Management

    Garbage collection is an essential public service in modern-day life that is often taken for granted. Nonetheless, ensuring that our trash and recyclables are efficiently and properly collected and disposed of can be difficult and time-consuming, not to mention costly.

  • IoT Terminals Are The Next Stop For Smart School Bus Inspection And Fleet Management
    IoT Terminals Are The Next Stop For Smart School Bus Inspection And Fleet Management

    School bus service contractors are responsible for getting students to and from school safely and soundly. Besides picking up and dropping off students at designated stops along the bus route, school bus operators are also responsible for inspecting their vehicles before each journey to ensure the safety of passengers, pedestrians, and other drivers on the road. For an operator of a large fleet of school buses, manually inspecting each bus used to be a time-consuming and labor-intensive affair.

  • Rugged Devices Provide Major Benefits Across Departments For City Of Roundrock Texas
    Rugged Devices Provide Major Benefits Across Departments For City Of Roundrock Texas

    Round Rock is a young and tech-oriented community, and that’s reflected in the city’s employees. There was a time when the IT department was responsible for identifying new technology, figuring out the process to implement it and bringing it to the many business units it supports.

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FIELD TECHNOLOGIES MAGAZINE ARTICLES

  • Orkin Embraces The Field Service Evolution

    Orkin revamps processes and updates technology to better meet customer expectations, and in doing so saves between $60,000 and $90,000 per month in fleet costs alone.

Digital Transformation Made Real

Focus on these three things to make digital transformation possible.

An Often-Overlooked Tool To Improve The Field Service Customer Experience

In your quest to master the customer experience, consider this technology.

Cloud-Based Field Service Software Improves Efficiency And Inventory Management

The elimination of paper speeds invoicing from one week to essentially same day.

5 Essential Technologies For Mastering Customer Experience

As field service organizations double down on their customer experience initiatives, these five technologies are imperative.

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FIELD TECHNOLOGIES WEBINARS

  • Optimize Your Field Operations With The Power Of Location

    You need to know what is happening in the field, where work is being done and needs to be done. Staying current on field activities can be a hit and miss exercise, but it doesn’t have to be. ArcGIS field apps help you use the power of location to achieve improved coordination and greater operational efficiencies in field workforce activities.

  • Demystifying Digital Transformation

    The phrase, “Digital Transformation” has become a buzzword in the service world over the last few years. Yet it is a concept that has many definitions, depending on whom you ask.  There is no one right answer. But the “right” answer is what will work for your organization. If you’re NOT one of the 53% of service leaders that have a clear transformation strategy in place, this on-demand webinar is for you.

  • Today’s Innovation For Tomorrow’s Digital Transformation

    We’ve made major technological advances in recent years. Most of those advances have practical applications in businesses that impact the level of service to customers. However, what’s really driving digital transformation? How are these drivers affecting OEMs and their bottom line? Where is the service continuum ultimately leading our service delivery organizations? Finally, what can stakeholders do today to prepare themselves for tomorrow’s service demands?

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INDUSTRY NEWS

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MOBILE COMPUTING SOLUTIONS

  • FX9500 Fixed RFID Reader
    FX9500 Fixed RFID Reader Your business relies on tracking your valuable assets and moving your sellable products. The faster you can receive, inventory, pick and ship – without errors and without bottlenecks – the more efficient and profitable your operation can be.
  • Motion Computing Motion C5: Mobile Tablet PC
    Motion Computing Motion C5: Mobile Tablet PC The Motion C5, the first mobile clinical assistant (MCA) that integrates technology from Intel® Health, combines durable design elements with key data capture technologies to simplify workflows, increase productivity, and improve overall quality of care. Designed based on input from thousands of clinicians, the C5 brings reliable, automated patient data management directly to the point of care. Get a handle on patient care with the C5. It’s highly portable and lightweight.
  • 3820: Cordless Linear Imager
    3820: Cordless Linear Imager Ideal for light industrial mobile applications, the 3820 (formerly the 5620) features Bluetooth wireless communications for freedom of movement in retail, warehouse, and distribution. Honeywell 3820 combines exclusive Adaptus Imaging Technology with Bluetooth wireless connectivity to provide class-leading performance and durability for retail and commercial cordless bar code reading.
  • DataZeo Meter Reading Software
    DataZeo Meter Reading Software DataZeo's Cloud SmartServer Technology (CSST) is a proprietary web-based meter reading solution utilizing secure servers and Juniper Systems rugged handheld computers.
  • Glacier T510K Tablet
    Glacier T510K Tablet The T510K portable tablet gives you the power of desktop computing in a slim, rugged design with a large 10 inch display and 23-key Keypad. On-the-go data collection is easy with 2D barcode imaging, camera, and RFID.
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INDUSTRY EVENTS

Field Service Medical February 25 - 27, 2019
San Diego, CA
Field Service Palm Springs April 23 - 26, 2019
Palm Springs, CA
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