Mobile Computing Resource Center Mobile Computing Resource Center

FEATURED THOUGHT LEADERSHIP

What A Consumer-Grade Mobility Strategy Really Costs Enterprises With A Field-Based Workforce
What A Consumer-Grade Mobility Strategy Really Costs Enterprises With A Field-Based Workforce

Technology has done wonders for business in the last 20-plus years, especially mobile technology. Tablet, laptop and even handheld computers have completely transformed the notion of field service and, therefore, customer service. Customer questions can be answered and problems can be solved by technicians in a matter of minutes – not days, weeks or months. Ideas from the best, brightest and most skilled workers can be applied, even if they are hundreds of miles away from the actual job site. 

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REAL-WORLD CASE STUDIES

  • IoT Terminals Enable Intelligent Waste Management
    IoT Terminals Enable Intelligent Waste Management

    Garbage collection is an essential public service in modern-day life that is often taken for granted. Nonetheless, ensuring that our trash and recyclables are efficiently and properly collected and disposed of can be difficult and time-consuming, not to mention costly.

  • IoT Terminals Are The Next Stop For Smart School Bus Inspection And Fleet Management
    IoT Terminals Are The Next Stop For Smart School Bus Inspection And Fleet Management

    School bus service contractors are responsible for getting students to and from school safely and soundly. Besides picking up and dropping off students at designated stops along the bus route, school bus operators are also responsible for inspecting their vehicles before each journey to ensure the safety of passengers, pedestrians, and other drivers on the road. For an operator of a large fleet of school buses, manually inspecting each bus used to be a time-consuming and labor-intensive affair.

  • Rugged Devices Provide Major Benefits Across Departments For City Of Roundrock Texas
    Rugged Devices Provide Major Benefits Across Departments For City Of Roundrock Texas

    Round Rock is a young and tech-oriented community, and that’s reflected in the city’s employees. There was a time when the IT department was responsible for identifying new technology, figuring out the process to implement it and bringing it to the many business units it supports.

  • IoT, AR Transform The Service Ecosystem
    IoT, AR Transform The Service Ecosystem

    “Smart Connected Farms” are no longer a great idea for the future, but a reality. The emergence of the Internet of Things (IoT) means farmers have access to more data than ever before, improving crop yields and overall operations. Gone are the days of estimation, as “smart connected” farm equipment can do everything from adjusting fertilizer output, optimizing plotted fields, and even analyzing the internal hydraulics of the asset for repair and maintenance.

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FIELD TECHNOLOGIES MAGAZINE ARTICLES

  • Orkin Embraces The Field Service Evolution

    Orkin revamps processes and updates technology to better meet customer expectations, and in doing so saves between $60,000 and $90,000 per month in fleet costs alone.

Digital Transformation Made Real

Focus on these three things to make digital transformation possible.

An Often-Overlooked Tool To Improve The Field Service Customer Experience

In your quest to master the customer experience, consider this technology.

The End Of Field Service

When will today’s connected infrastructure result in the elimination of service appointments altogether?

Cloud-Based Field Service Software Improves Efficiency And Inventory Management

The elimination of paper speeds invoicing from one week to essentially same day.

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FIELD TECHNOLOGIES WEBINARS

  • Teleport Your Reps - Use Augmented Reality To Virtually Bring Remote Experts Onsite

    Augmented Reality is providing real-time remote expert assistance. Boston Scientific, a manufacturer of medical devices used in interventional cardiology, has deployed a Merged Reality app to provide clinicians with expert assistance in the setup and use of their life-saving equipment. In this on-demand webinar Eric Prager from Boston Scientific shares the technology and strategy they have deployed to provide immediate expert assistance, help eliminate travel, and increase customer confidence.

  • The Customer’s Journey – Field-Service Management (FSM) Technology And The Connected Home
    The Customer’s Journey – Field-Service Management (FSM) Technology And The Connected Home

    ServicePower enables field service organizations to deliver faster and smarter service to customers, through a unified FSM suite. The integrated modules enable the field service organization to drive exceptional customer experiences while improving operational performance every step of the way.

  • 3 Real World Applications Of IoT Impacting Field Services
    3 Real World Applications Of IoT Impacting Field Services

    Tired of hearing about the promises of IoT?  Looking for real and practical applications of IoT, relevant to field services?  If you’re interested in hearing how several customers have transformed their field operations with IoT, then this is a webinar you want to watch.

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INDUSTRY NEWS

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MOBILE COMPUTING SOLUTIONS

  • Dolphin® 9700 Mobile Computer
    Dolphin® 9700 Mobile Computer

    Honeywell’s Dolphin® 9700 is a rugged digital assistant that is equipped with multi-functional data collection and communications capabilities in one reliable, easy-to-use device.

  • CoPilot® Live™ Professional
    CoPilot® Live™ Professional

    Integrated satellite navigation services for the mobile workforce.

  • Everest E5000 Industrial Computer
    Everest E5000 Industrial Computer Information is the key to success in warehousing and manufacturing. Whether receiving inventory, filling orders, moving freight, or monitoring time and attendance, there is no better partner than the Everest from Glacier Computer.
  • Mobile Managed Services
    Mobile Managed Services Stratix works with you as your collaborative partner helping you design, plan, customize and deploy an end-to-end mobile enterprise solution. Just like our solutions, our services are customizable to your needs.
  • Panasonic Toughbook-WD
    Panasonic Toughbook-WD The Panasonic Toughbook-WD is versatile, rugged and ultra-portable
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INDUSTRY EVENTS

Field Service Asia November 13 - 15, 2018
Field Service Amsterdam November 27 - 28, 2018
Amsterdam
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