This time of year is traditionally one of reflection on the past and contemplation of the next 365 days ‘round the sun. It’s especially a useful time to get out the figurative crystal ball to consider current and rising trends, and see where the future lies.
Proven tablet PC technologies provide perfect platform for implementation of award-winning business applications.
Rugged Nautiz X4 Handheld computers improve logistics and cargo monitoring for a Scandinavian transport company.
As the Construction and Engineering (C&E) division for one of the most recognized telecommunications leaders in the United States, this Xplore customer is responsible for building the critical network resources required to deliver advanced communications services to more than 120 million customers nationwide, including 4G LTE wireless, Wi-Fi, IP-based business communications, and high-speed Internet, voice and television services.
Historically, HydroChem’s crew leaders (job foremen) have manually completed pre-printed service receipts on the customer’s job site. These forms document equipment, labor and materials used in performing the work. After receiving customer signature approval, the service receipt serves as the source document for invoicing and payroll data entry.
Field service technicians have always been on the leading edge of mobile technology deployments. In many industries, technicians now carry enough mobile gadgets to make Batman envious — tablets, notebook computers, smartphones, mobile printers, and (in some cases) specialized devices such as electronic meters or other test equipment.
The honeymoon with consumer-grade devices may be over as companies turn to lighter, more user-friendly, and affordable rugged mobile computers.
Bis Industries overcame wireless coverage constraints and the need to transmit large files to successfully deploy its mobile solution.
Publisher/Editor-In-Chief Sarah Nicastro talks one-on-one with Curtis Hill of Cisco about the best way to handle critical customer care issues and how to learn from your negative interactions.
The Flying Locksmiths’ field service automation solution integrated with QuickBooks and cut billing times by 90 percent.
Field service management software is sometimes seen as a point solution used to manage tasks completed by technicians in the field. Progressive companies, however, know they require end-to-end field service management that should encompass and optimize all aspects of the service delivery process in order to maximize margin and customer satisfaction. When service is more than an afterthought, and is a core factor in your P&L and go-to-market strategy, you need a more comprehensive approach.
In the service world, customers are king. Quick communication can mean the difference between a happy customer or an unsatisfied one. For service techs on site, bringing the knowledge of the entire service team can be the key to fixing an issue in minutes, instead of a second trip. Enter a mobile communication platform. Imagine sending a text or photo to the entire service team and getting your question answered in seconds! It’s like the ‘Bat Phone’ for service.
Join us as we dive into the content of our special report, Field Mobility 2017: A Look At The Year Ahead. We review results of a recent survey of our audience to provide insight on how your peers are leveraging today’s field mobility solutions.
EIZO Rugged Solutions Inc. (formerly Tech Source, Inc.) introduced the world’s first rugged 3U VPX H.265 High Efficiency Video Encoding (HEVC) video/audio encoder.
Fleet Complete®, a leading global provider of fleet telematics and mobile workforce technology, is officially announcing its partnership with one of the most prominent European wireless service providers, T-Mobile Austria.
Mobile workflow solutions company Zerion is excited to announce the launch of Data Collector, the latest addition to the Zerion suite.
RealNex, a commercial real estate technology company, recently announced the launch of the RealNex CORE mobile app.
Telit, a global enabler of the Internet of Things (IoT), recently announced that telematics industry leader Cartrack Holdings Ltd. selected Telit’s cellular and positioning module technology for a new generation of personal and in-vehicle service devices.
Think you need a desktop, laptop, and tablet to excel at the tasks you complete in the office, in-vehicle, and in the field? You don’t...anymore. You just need the highly mobile, extremely flexible and always resilient Xplore XSLATE® R12 tablet PC. The transformational 2 in 1 device gives you all the high performance capabilities and complete computing functions you need in a single platform. You’ll have the right connectivity and ergonomics for a quick transition from the field to a full desktop computing experience – and the most conveniently stored Companion Keyboard on the market. It's fast to deploy when you want a notebook, and even easier to store when you don't. This makes the XSLATE R12 much more evolved than traditional detachable tablets, improving upon its own award-winning R12-series predecessor.
The xTablet T1500 is engineered for mobile workers looking for improvements to their operational productivity and efficiency. The xTablet T1500 features a large, 10.1” display with many other state-of-the-art features and functions. Inside is an Intel BayTrail-T processor along with 2GB of RAM running Windows 8.1 or Windows 10, which is adequate horsepower to handle your enterprise software, security and standard Windows applications.