For companies with field service teams, mobility is a necessity. Mobile technology has greatly enhanced field service work, with better ways to capture field data, streamline workflows, share information, and solve customer problems in real time.
Garbage collection is an essential public service in modern-day life that is often taken for granted. Nonetheless, ensuring that our trash and recyclables are efficiently and properly collected and disposed of can be difficult and time-consuming, not to mention costly.
School bus service contractors are responsible for getting students to and from school safely and soundly. Besides picking up and dropping off students at designated stops along the bus route, school bus operators are also responsible for inspecting their vehicles before each journey to ensure the safety of passengers, pedestrians, and other drivers on the road. For an operator of a large fleet of school buses, manually inspecting each bus used to be a time-consuming and labor-intensive affair.
Round Rock is a young and tech-oriented community, and that’s reflected in the city’s employees. There was a time when the IT department was responsible for identifying new technology, figuring out the process to implement it and bringing it to the many business units it supports.
“Smart Connected Farms” are no longer a great idea for the future, but a reality. The emergence of the Internet of Things (IoT) means farmers have access to more data than ever before, improving crop yields and overall operations. Gone are the days of estimation, as “smart connected” farm equipment can do everything from adjusting fertilizer output, optimizing plotted fields, and even analyzing the internal hydraulics of the asset for repair and maintenance.
Three practical solutions for the labor shortage problem
The pressure to innovate can feel overwhelming, but it doesn’t have to be.
Leading field service organizations know how to handle less-than-optimal scenarios.
Have you considered a formal service quality program?
BUNN has innovated service delivery with technologies including field service management, IoT, and AR.
In this webinar, learn how consumers expectations of service have changed with the advent of IoT and connected products. Learn how to better connect with these consumers and deliver faster, smarter service.
How have service parts logistics practices evolved over the past five years? Which capabilities do leading manufacturers and service organizations look for in service parts optimization solutions? Bill Pollock, President and Principal Consulting Analyst, Strategies for Growth, PTC Vice President of Business Development, Steven Caldwell, and Capgemini’s Principal Digital Supply Chain, Dave Williams, will discuss Pollock’s latest survey on the top trends, objectives, and practices among service parts logisticians.
Customer expectations have never been greater. Organizations today benchmark their service goals based on consumer experiences from the likes of Uber, Amazon and Netflix. From chatbots to real-time updates, automated appointment booking to escalation via social networks - “always on” is the norm instead of a differentiator. Are you able to meet these increasing demands, while offering multiple contract types, variable SLA’s and doing all of this ever more profitably? Learn how to deliver a superior customer experience throughout the entire service lifecycle, without losing sight of your bottom line.
ProntoForms Corporation (TSXV:PFM), a global leader in smart mobile forms for enterprise, today announced it has launched ProntoForms on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways.
ClickSoftware, the leading provider of field service management software, today announced it will be exhibiting at the World Gas Conference. The conference will take place June 25 to June 29, 2018 at Walter E. Washington Convention Center in Washington, D.C.
Xplore Technologies Corp. (NASDAQ:XPLR) today unveiled an industry-first rugged mobility platform that gives customers a choice of three different 10.1” Windows® 10-based mobile computer form factors that are all compatible with a single, shared accessory set.
Getac today announced that Nestlé Wagner GmbH has selected the Getac A140 fully rugged tablet to digitize workflows and optimize productivity at its headquarters in Nonnweiler, Germany.
Repsly, Inc., a SaaS company changing the way sales and marketing teams do work in the field, and AC² Group, the leading supply chain software solutions provider in Asia, announced a partnership to help companies in the Asia Pacific region with field-based teams improve their businesses.
Whatever challenges facing your business today, Glacier’s rugged mobile computing systems are designed to provide the reliable platform needed to manage data, people, equipment and logistics with maximum efficiency.
Introducing the ARMOR X7, a compact tablet computer that is small in size and weight but big on ruggedness. The ARMOR X7 is loaded with the features you want in a lightweight mobile tablet like a range of Gobi™ Mobile Broadband, Bluetooth® wireless, integrated GPS and full 802.11 a/g/n WLAN connectivity.
The Brother PocketJet 6 Plus mobile printers feature high-quality, 300 dpi printing for applications that require the best output for fine text and graphics.