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REAL-WORLD CASE STUDIES

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FIELD TECHNOLOGIES MAGAZINE ARTICLES

Maximizing The Productivity Of Today’s Mobile Office

Key advice for preparing the “office” of today’s deskless workers.

Principal Standardizes Communications To Improve Customer Experience

Deploying a new CRM and field service software solution has increased efficiency, improved the customer experience, and streamlined compliance.

80-Year-Old Company Revamps Field Operations

Replacing paper forms with a mobile solution saved Mission Linen Supply $300,000 per year.

Key Factors Driving Revenue Growth In Field Service

Best practices for selling extended warranty and/or extended service programs are shared.

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FIELD TECHNOLOGIES WEBINARS

  • Using APM And Field Service Management To Achieve Business Outcomes
    Using APM And Field Service Management To Achieve Business Outcomes

    Imagine a command center analyzing data from machines and automatically dispatching technicians when equipment needs service to prevent an outage. Machines, people and data working together to achieve real business outcomes. This is the vision of the future for industrialists and the intersection of modern field service and asset performance management lies at the heart of it.

  • Modernizing Field Service: How To Improve First-Time Fix Through Interactive Video

    The average first-time fix (FTF) rate for service organizations has hovered barely above 70% for years. Even with a proven direct correlation between FTF rates and customer satisfaction rates and profitability, companies struggle with making solid improvements with FTF.

  • How A Secure Enterprise Communication Strategy Can Impact Business Performance
    How A Secure Enterprise Communication Strategy Can Impact Business Performance

    “Everybody at my company communicates perfectly”. Said no one, EVER.  Communication is a struggle for many companies, but so few realize how elemental it is for business success. And for companies with teams of people away from desks, out in the field, the need for improved communication is paramount.

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INDUSTRY NEWS

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MOBILE COMPUTING SOLUTIONS

  • ET50 / ET55 Tablet
    ET50 / ET55 Tablet

    The best of consumer-styling with all the enterprise-class features.

  • U12C Rugged Notebook
    U12C Rugged Notebook The U12C is the perfect companion for mobile power users on the go. The U12C features a 12.1” WXGA Touch Screen TFT LED backlight display which quickly converts into a Tablet PC.
  • Captuvo Series Of Enterprise Sleds For Apple® Devices
    Captuvo Series Of Enterprise Sleds For Apple® Devices

    Honeywell’s Captuvo series positions discerning enterprises to improve their customers’ overall experience, empower their employees and elevate their brand. Users can capitalize on the mainstream popularity of Apple devices with these unique engagement tools.

  • Infor SyteLine Field Service
    Infor SyteLine Field Service

    Your customers expect you to solve their problems quickly, and to get it right the first time. Your quickest path to greater customer loyalty is through delivering consistently great first-call resolutions.

  • XF101™ DGPS Receiver
    XF101™ DGPS Receiver The Hemisphere GPS XF101 receiver with the ultra-rugged Archer Field PC provides superior accuracy and performance. Depend on it to accurately map, collect, or update geospatial data in the toughest environments.
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INDUSTRY EVENTS

GSMA Mobile World Congress Americas September 12 - 14, 2017
San Francisco, CA
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