Mobile Computing Resource Center
FEATURED THOUGHT LEADERSHIP
5 Ways To Ensure You Have A Smooth Software Implementation
Any Digital Adoption Platform (DAP) solution needs to be optimized to work specifically for field services. This guide will lay out five ways to solve your field services tech adoption challenges.
REAL-WORLD CASE STUDIES
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![Solar Sun]( "Combatting The Heat And Embracing Portability With The TOUGHBOOK 33")
Combatting The Heat And Embracing Portability With The TOUGHBOOK 33Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
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![Drillmec-logo-ok_016-scaled]( "Drone-Based Remote Asset Inspections")
Drone-Based Remote Asset InspectionsOur customer aimed at providing field technicians with better and clearer insights regarding assets’ conditions and failure sources, through advanced remote collaboration features, which can even be drone-based.
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Hartwig Turns To Fieldpoint For Mobility And Ease of Use
When someone needs to have their mill, lathe, grinder or CNC machine tool repaired, chances are they are turning to Hartwig, who has become one of the nation’s leading machine tool and manufacturing support solution companies in the United States. Their support of the machine tool industry has helped decrease downtimes and improve the overall efficiency of the equipment they produce, which has made them the first line of support for the machines they sell.
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Gas Utility Reduces Inspection Times By 50% Using Mobile App
Challenged to meet regulatory requirements, a natural gas distribution utility was able to replace slow and unreliable paper data collection processes with a mobile data collection app. The new digital workflow included data capture via bar code saved significant time in getting accurate data into the utility’s digital network as-builting process.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Field Service Organization Cuts Scheduling Costs12/1/2019
<p>Moving to a cloud-based solution helps this in-home services provider reduce support costs, eliminate outages, and optimize scheduling.</p>
If your field service management (FSM) platform does not do enough for your organization, it is time to reconsider. Historically, FSM solutions seemed quite similar. Most of the solutions providers in this sector focused on the same core services of scheduling and billing, gradually progressing toward supporting the field service visit as these companies built more advanced capabilities.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
FIELD TECHNOLOGIES WEBINARS
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![Salesforce - AI automation]( "How To Scale Field Service With AI And Automation")
How To Scale Field Service With AI And AutomationDiscover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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![Salesforce - 3 strategies reinvent FS delivery]( "3 Strategies To Reinvent Field Service Delivery")
3 Strategies To Reinvent Field Service DeliveryWatch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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![Salesforce - apple webinar]( "Apple Partnership On-Demand Webinar")
Apple Partnership On-Demand WebinarLearn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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RigER PRO 2.0 Turns Field Tickets Into Same-Day Invoices With Quickbooks Online Sync6/24/2026
RigER Inc. today announced RigER PRO 2.0, a major upgrade to its mobile-first field ticketing platform for small and mid-sized oilfield service (OFS) companies.
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HelixIntel Expands HelixCMMS With Fleet Management, Bringing Vehicles, Drivers, And Maintenance Into One Platform6/23/2026
HelixIntel today announced the availability of Fleet Management within HelixCMMS, expanding the platform to support vehicles and drivers alongside the facility capabilities organizations already rely on.
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SoundThinking Announces SafetySmart® Field Agent™; The New AI Layer For Connected Platform Intelligence6/23/2026
SoundThinking, Inc. (Nasdaq: SSTI), a leading public safety technology company, today announced the SafetySmart® Field Agent™, the AI layer that transforms large unique data sets of public safety data into actionable intelligence.
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Geotab And Toyota Connected Establish Global Alliance To Drive The Future Of Connected Mobility6/23/2026
Geotab Inc. ("Geotab"), a global leader in connected operations, video telematics and AI-powered insights, and Toyota Connected have announced a global business alliance.
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Deploying AI Fleet Visibility Allows Route-Based Franchises To Mitigate Liability And Optimize Service Delivery6/22/2026
For home service businesses, expansion often creates operational challenges, particularly in maintaining service consistency, accountability, and quality across an expanding fleet. This was the situation facing Ohavia Feldman, Owner of Mosquito Shield of Long Island & Westchester County, NY, as the business scaled its regional footprint.
MOBILE COMPUTING SOLUTIONS
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Boost efficiency and customer service by giving your employees enterprise-class handheld computers that survive life in the field or shop floor, communicate and access information in real time. The TC75 is the professional-grade Android device built from the ground up for the enterprise.
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The go-anywhere solution for companies who need reliable mobile communication throughout their supply chain, and want to future-proof their technology purchase with advanced communications options, modularity and ruggedness.
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Powerful Tablet for Enterprise Productivity with Innovative Integrated Features and Functions.
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Honeywell’s MS9590i VoyagerGS™ hand-held laser scanner delivers a rugged and reliable solution for scanning all standard 1D bar codes in challenging environments. The MS9590i incorporates reinforced housing which is ideal for light industrial and warehousing applications.
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The 3.5G MC75A, one of the world’s premium EDAs, offers more features and functionality, in a field-proven rugged form factor, than any other device in its class.