Mobile Computing Resource Center
FEATURED THOUGHT LEADERSHIP
5 Ways To Ensure You Have A Smooth Software Implementation
Any Digital Adoption Platform (DAP) solution needs to be optimized to work specifically for field services. This guide will lay out five ways to solve your field services tech adoption challenges.
REAL-WORLD CASE STUDIES
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![Solar Sun]( "Combatting The Heat And Embracing Portability With The TOUGHBOOK 33")
Combatting The Heat And Embracing Portability With The TOUGHBOOK 33Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.
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![Drillmec-logo-ok_016-scaled]( "Drone-Based Remote Asset Inspections")
Drone-Based Remote Asset InspectionsOur customer aimed at providing field technicians with better and clearer insights regarding assets’ conditions and failure sources, through advanced remote collaboration features, which can even be drone-based.
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Hartwig Turns To Fieldpoint For Mobility And Ease of Use
When someone needs to have their mill, lathe, grinder or CNC machine tool repaired, chances are they are turning to Hartwig, who has become one of the nation’s leading machine tool and manufacturing support solution companies in the United States. Their support of the machine tool industry has helped decrease downtimes and improve the overall efficiency of the equipment they produce, which has made them the first line of support for the machines they sell.
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Gas Utility Reduces Inspection Times By 50% Using Mobile App
Challenged to meet regulatory requirements, a natural gas distribution utility was able to replace slow and unreliable paper data collection processes with a mobile data collection app. The new digital workflow included data capture via bar code saved significant time in getting accurate data into the utility’s digital network as-builting process.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Field Service Organization Cuts Scheduling Costs12/1/2019
Moving to a cloud-based solution helps this in-home services provider reduce support costs, eliminate outages, and optimize scheduling.
If your field service management (FSM) platform does not do enough for your organization, it is time to reconsider. Historically, FSM solutions seemed quite similar. Most of the solutions providers in this sector focused on the same core services of scheduling and billing, gradually progressing toward supporting the field service visit as these companies built more advanced capabilities.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Customers interact with a company across multiple touch points such as sales, customer service, and technical support. Interactions are not limited to human contact; customers interact with a company’s systems, channels, and products that mold their view as well. These experiences customers have over the myriad interactions influence their perception of an organization.
Your field force are the key people who interact with customers, day in and day out. One of the foundations often used to ensure that your customers have a consistent experience is to create a customer journey map. When properly trained on and executed, it will guide your team to take the right actions at the right time and to ensure they understand when and how to best engage customers around different circumstances.
FIELD TECHNOLOGIES WEBINARS
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![Salesforce - AI automation]( "How To Scale Field Service With AI And Automation")
How To Scale Field Service With AI And AutomationDiscover how Salesforce Field Service, leveraging Einstein AI, boosts field productivity, proactive management, and automation, addressing modern service challenges.
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![Salesforce - 3 strategies reinvent FS delivery]( "3 Strategies To Reinvent Field Service Delivery")
3 Strategies To Reinvent Field Service DeliveryWatch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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![Salesforce - apple webinar]( "Apple Partnership On-Demand Webinar")
Apple Partnership On-Demand WebinarLearn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
INDUSTRY NEWS
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WorkStep Acquires WorkHound To Further Empower The Frontline Workforce4/23/2025
WorkStep, a holistic frontline employee engagement platform, today announced its acquisition of WorkHound, an employee feedback management platform built for the supply chain.
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Fieldman Introduces Field Service App 2.0 With Real-Time Data Validation4/22/2025
Fieldman, a leader in work order management solutions for utility fieldwork, has released a major update to its field service app.
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Aquant Releases New Features To Address The Unique Demands Of Field Work4/22/2025
Aquant, the Agentic AI platform for professionals servicing complex equipment, today announced two new features: AI in Offline Mode and Call Assist, helping service teams meet the real-world demands of field work with technology that’s available anytime, anywhere.
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Motive Launches New AI Products At Vision 25 To Power The Next Era Of Physical Operations4/22/2025
Motive, the AI-powered Integrated Operations Platform, today unveiled a sweeping set of AI products and platform enhancements at Vision 25 — its annual innovation summit, hosted in Austin, Texas.
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Binarly Enhances Security For Sonim Technologies Mobile Devices4/22/2025
Binarly, a leading firmware and software supply chain security company, today announced that Sonim Technologies is leveraging the Binarly Transparency Platform to strengthen the security of its rugged mobile devices, phones and wireless internet solutions, designed for mission-critical environments through the process of deep binary analysis and automated security compliance solutions.
MOBILE COMPUTING SOLUTIONS
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SATO’s new mobile MBi Series Portable Printers are the ideal solution for portable print applications. Their compact size, rugged design and lightweight make them ideal for mobile, on-demand printing needs.
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The Panasonic Toughbook-WD is versatile, rugged and ultra-portable
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Meet the RW series of mobile printers from Zebra Technologies, the leading manufacturer of on-demand printing solutions.
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Rugged Windows Tablet with 10.1-Inch Widescreen Display and Plenty of I/O.
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The Brother PocketJet 6 Plus mobile printers feature high-quality, 300 dpi printing for applications that require the best output for fine text and graphics.