Superior needed help coordinating its field service dispatchers and mobile workers for more than 150 customers a day. Nucleus examined the cost vs. benefits in choosing Field Service Lightning to optimize its operations. See how they transformed business with case resolution time reduced from two weeks to 1.6 days — and achieved 157% ROI.
Atlantic Energy manages state-of-the-art sustainable energy logistics, but they were still doing service reporting using pen and paper. This Nucleus case study shows how they transformed their field service operations with Salesforce. Get the numbers on how Atlantic powered 326% ROI and boosted business growth 50% in the first year of deployment.
Fast Lean Smart (FLS) is helping to cut down travel and admin time for British Engineering Services, enabling field engineers to be more productive by up to 15% each day.
Over its 170-year history, Siemens has continually reinvented itself. One of its recent innovations is the eHighway, an electrified freight transport system that combines the efficiency of electric railroads with the flexibility of long-haul trucks.
MacDonald-Miller Facility Solutions makes buildings work better. The Seattle-based contractor not only designs and builds energy-efficient buildings, but it also ensures that they stay that way through post-build optimization services. Its new connected field service solution lets it know when a building’s system is using too much energy or about to fail and dispatches service technicians with the right information, tools, and parts needed to make a first-time fix.
UK Power Networks serves over eight million customers in the Greater London and south east areas. This large customer base depends on safe, reliable electric service. Recurring fires in underground cable pits posed a public hazard and caused power outages. The utility contracted Black & Veatch to rapidly inspect its facilities. Collector for ArcGIS enabled fast and accurate inspections and provided actionable data to help ensure the public's safety.
The utility industry changed more in the last 5 years than it did in the previous century. Those changes brought big data - the raw material containing valuable business insights. Utilities must use information effectively and foster collaboration with all their stakeholders. In this video, you'll learn how CoServ, one of the nation's largest co-op utilities, is using Esri technology and location intelligence to digitally transform their organization.
Learn how Fort Hill Natural Gas Authority uses the ArcGIS Platform to improve efficiencies company-wide.
WHUD uses the ArcGIS Platform as their cornerstone to get all the information they need on a daily, monthly and yearly basis.
Accident rates have been rising drastically every year due, in part, to an increase in distracted drivers on the roads. According to the National Highway Traffic Safety Administration (NHTSA), distracted driving is classified as “any activity that diverts a person’s attention away from the primary task of driving” – in other words, not just texting. After experiencing these increased accident rates first hand, Red Hawk Fire & Security knew they needed to take action and focus on creating a safer situation for their technicians as they travel between job sites and those sharing the road with them.
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