Field Service Software Solutions

  1. VIA Warehouse
    Enhance efficiency in distribution and manufacturing environments with VIA Warehouse. VIA Warehouse is a collection of applications for portable devices that extends the power of your existing system out to the warehouse floor and dock doors.
  2. Astea Alliance: Dynamic Scheduling Engine (DSE)

    Alliance DSE is the new generation of field service scheduling solutions for a new era of service management. It is a proven and robust, real-time scheduling solution designed to optimize and balance the complex tradeoffs between service cost and level of service. It addresses the specific challenges of field service scheduling, while simultaneously increasing efficiency, accuracy and profitability to help you sustain a competitive advantage in today’s volatile environment.

  3. Mobility Studio For ClickMobile

    Mobility is a living, breathing thing. It sits on the front line—used on a daily basis by your field workforce and is a critical tool during on-site customer interactions. With that in mind ClickSoftware has created the Mobility Studio to allow for the rapid development and deployment of your mobile solution. This single, visual configuration tool allows you to manage your entire mobile solution with minimal amount of coding.

  4. Esri ArcGIS Apps for the Field

    ArcGIS field apps help you use the power of location to improve coordination and achieve operational efficiencies in field workforce activities. Reduce or even replace your reliance on paper. Ensure that everyone, in the field and the office, uses the same authoritative data so you can reduce errors, boost productivity, and save money.

  5. ClickSoftware Workforce Schedule And Optimization For Oil and Gas

    Extend the power of your ERP and HCM systems to provide a complete solution for your oilfield services' mobile workforce. ClickSoftware's Workforce Scheduling and Optimization solution for Oil and Gas ensures upstream service providers get the most out of their field resources, including equipment, while streamlining the process of scheduling, dispatching, and closing out work.

  6. SRM Warranty Entitlment
    Our Warranty Entitlement SRM © software can provide the framework to turn your service center into a revenue generating operation.
  7. ClickSoftware Solutions For Utilities

    Reduce response time by 30% and increase completed maintenance jobs by 50%.

  8. Astea Alliance: Third Party And Vendor Portal

    From scheduling and dispatch to parts and invoicing, the Alliance Third Party and Vendor Portal allows you to grow, manage and control your service ecosystem with maximum ease of use and efficiency.

  9. Contractor Management

    ServicePower’s Contractor Management solution drives value for both clients and their extended contractor networks by aggregating large volumes of work for contractors, while ensuring clients can deliver a consistent service experience to customers.

  10. SRM Knowledge Management
    CSDP’s Knowledge Management’s intelligent decision tree logic helps your Contact Center and field service employees or end-customers access the answers to frequently asked questions, product information sheets, service documentation and much more. Ensure consistency across your service organization with a centralized information repository.