FEATURED ARTICLES

  • Unlock The Insights Hidden In Your Drone Images

    Drone Imaging Applications are increasing rapidly, providing cost-effective solutions compared to conventional methods. It is a growing technology that is creating many business opportunities in various industries, leading more and more companies to follow these trends. Drones can quickly, easily and frequently collect images that can be imported into a Geographic Information System and converted into 2D and 3D products.  It is not surprising that they are now being used in a myriad of business applications to be more effective, save time, save money, save resources and reduce risk.

  • How To Prepare Networks For The Impact Of The Internet Of Things

    In this Aberdeen report, we’ll look at how organizations today are challenged to both deploy the Internet of Things (IoT) and to do so effectively. We’ll also analyze how leading businesses are upgrading and optimizing their network infrastructures to better handle the wave of data that is coming from IoT.

  • 3 Tips On Making Approvals Quick And Easy

    Approvals – finance requires them. Managers detest them. Approvals aren’t just a matter of compliance and controls. Many are actually critical to executing important business processes such as approving a sales discount quickly to win a customer’s business, a purchase requisition to expedite time-to-market, or even expense reports for accurate end-of-quarter reporting. A clunky approvals process that doesn’t move at the pace of the business creates real operational drag and can impact the bottom line. Here are 3 Top Tips for improving your approval processes – to make your organization more agile.

  • Reducing Organizational Drag

    Approvals processes are vital to every part of your business, helping to govern processes in Finance, Procurement, Sales, Operations, and HR. However, the business applications that power your approvals processes are extremely complex and difficult to access, introducing significant delays in each process. Since many managers spend most of their workweek away from the corporate office, the time delay to access the right system to conduct the approval can be hours or even days. With some approvals requiring numerous different approvers, the operational drag is compounded and the impact can be costly.

  • Professional Installation And Upfit Guide For Fleet Mobility

    Today’s motor vehicle is no longer for transportation only – it’s also a highly advanced mobile office that integrates voice, data, video, warning and operating systems. As new technologies evolve, vehicles are becoming more complex – and so do their upfits. Vehicle upfits for mobile offices must solve specific business problems and meet work function requirements, all while accounting for occupant safety and ergonomics concerns – not to mention time and budget constraints.

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FROM THE EDITOR

Does Your Company Need A CCO? Does Your Company Need A CCO?

I came across an article on Forrester’s blog today titled, “What Chief Customer Officers Talk About Over Dinner,” written by VP and research director Harley Manning. My first thought upon reading this headline was, I wonder how many field service organizations even have a CCO (chief customer officer)? If I’m being honest, CCO is a term that not too long ago I would have laughed off – especially specifically for field service. But as the focus on customer experience grows and grows among field service leaders, I realize that there is value in a CCO-type title taking charge of the customer journey (whether you call them your CCO or something else).

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

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