A mobile field service management solution has helped Proguard Protection Services increase billable hours and improve its profit margins.
Location is at the heart of field activities. It sounds like an obvious statement, but field management often either completely overlooks location or marginally takes advantage of it.
At first glance, it’s easy to confuse low-code and no-code. They sound the same for one. Even the big analyst firms seem to have a hard time differentiating them. Gartner views “no-code” application platforms as part of the low-code sphere, lumping them together into its latest Magic Quadrant for Enterprise Low-Code Application Platforms, 2019. But there are a number of very significant differences between low-code and no-code platforms. If you’re considering moving away from traditional application development, or even just want to try out visual application development, you’ll want to be aware of what you’re getting in each offering.
Many software vendors claim to offer a low-code development platform. In fact, one independent analyst compiled a list of more than 85 vendors in the low-code space as of April last year. Many of these so-called “low-code vendors” talk about the benefits of low-code development platforms in general terms on their web sites and sales materials. In doing so, they gloss over the fact that not all low-code vendors’ products offer the same capabilities.
If you look into the most recent analyst reports about the low-code development market, there’s no room for doubt that the industry is on the rise. In its latest report, Gartner, for example, states low-code application platforms will be responsible for more than 65 percent of all app dev activity by 2024. In the same way, Forrester expects the low-code market to represent $21B in spending by 2022. This is all great news for the low-code market.
Learn how field service organizations are transforming and providing excellent customer service by leveraging improved management tools that have strong mobile capabilities and keep the entire workforce connected.
AI is already improving service operations, and more opportunities for ROI are emerging.
2019: Navigate Ever-Increasing Customer Demands In An Evolving Service Landscape.
As field service organizations double down on their customer experience initiatives, these five technologies are imperative.
SYRG, the leading provider of software solving understaffing for businesses with hourly workers, recently announced that it has joined the Kronos Workforce Dimensions Technology Partner Network.
As the world of field service management continues to rapidly change, service leaders must adapt their viewpoints and strategies in order to differentiate and succeed in today's competitive market. In this Field Service News webinar, Astea's Managing Director, John Hunt, discusses how service leaders are adapting to the changing world of FSM.
To keep up with rising customer expectations, field service organizations need to make the move to digital. But where do you begin? And how do you start?
Learn how Astea’s FSM solution coupled with WorkMarket’s online marketplace enables intelligent scheduling and management of contractors to facilitate the right balance of contingent labor supply to meet your target SLAs and fill labor gaps.
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.