FEATURED ARTICLES

  • Transportation And Distribution Rugged Computer Feature Checklist

    This checklist outlines features of rugged mobile computing devices that commonly come into play in the Transportation and Distribution industries. It is recommended you pay special attention to these points as you research different rugged mobile PC options for your own specific applications.

  • Oil & Gas Rugged Computer Feature Checklist

    This checklist outlines rugged mobile computing features commonly required by the Oil & Gas Industry for both onshore and offshore operations. Evaluating the necessity of each capability for your organization’s workflows and your workers’ daily flow is a critical first step as you research different rugged tablet PC options for your specific mobility requirements.

  • How Do Home Warranty Administrators Maximize Customer Satisfaction And Profitability?

    Consumers buy insurance for peace of mind. No doubt about it. Though insurance comes in many flavors, the basics are the same across providers, so it’s very difficult for providers to differentiate themselves to drive future sales.

  • Betting On Mobile Coverage: What Is The True Ante For An Online Application

    Market maturity in field mobility applications has continued to improve in recent years and as such, these initiatives become more central to organizations’ strategy and differentiation. As a result, project steering committees are made up of a wider group of people from the organization, which unfortunately dilutes the focus on the challenges faced by remote fieldworkers. One example of this are projects where the ability to work out of mobile coverage is removed with reckless abandon. After all, offline capabilities are hard to implement and mobile coverage is effectively everywhere, isn’t it?

  • Yes, You Can Deploy Best-In-Class Mobile Solutions Without Breaking The Bank

    We just wrapped our annual sales conference at Xplore, and I was surprised to hear how frequently customers still object to the cost of rugged tablets. Or perceived cost, I should say. As Enterprise Mobility Exchange and VDC Research noted in a recent report: ‘All companies want to be “good” at enterprise mobility (or at least none want to be “bad” at it).’ But, if I’m being honest, price sensitivity seems to be hindering more companies than it’s helping today, especially when it comes to mobility investments. But it doesn’t have to be that way anymore.

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THE CURRENT ISSUE

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INDUSTRY NEWS

  • Janam Partners With TouchStar To Improve Fleet Management Operations

    Janam Technologies LLC, a leading provider of rugged mobile computers that scan barcodes and communicate wirelessly, and TouchStar, a multinational provider of logistics and mobility software solutions, announced today that Janam's XT2 is the preferred rugged mobile computer for TouchStar's TransPac application.

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FROM THE EDITOR

Major Themes At Field Service USA 2017 Major Themes At Field Service USA 2017

I spent last week in sunny Palm Springs soaking up knowledge on the latest field service trends at Field Service USA. Joined by hundreds of field service leaders and dozens of cutting-edge technology providers, the week was spent discussing the topics most relevant to the industry today. While there will be many articles coming along based on conversations I had at the event and lessons learned from sessions I attended, I wanted to quickly recap for you some of the major themes I witness during the event.

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RECENT WEBINARS

  • Why IoT And Advanced Scheduling Provide The Perfect Customer Experience

    People assume that machines will talk to each other as part of IoT, but it seems that the integration of data from IoT projects is something that is lacking. In fact, it’s common to see organizations working with multiple IoT projects because of the disconnected flow of data.

  • The 3 Pillars Of Customer Experience That Will Drive Profit

    Improving the customer experience has become a field service imperative. While productivity gains and cost reductions will always be crucial, today’s leading field service organizations realize that those measures will also be irrelevant if meeting – and exceeding – customer expectations doesn’t happen as well.

  • 6 Steps To World Class Field Service Mobility

    In this on-demand webinar you will hear from one of your field service peers, Greg Dykes, Manager of Technical Services at Davey Tree. Greg shares his success story on how to maintain an efficient and secure mobile field service operation from the network to the vehicles to the mobile devices. You will also hear from Alex Torkaman, Solutions Development Manager at Apple who will join Greg in sharing six keys steps to take your field services to the next level.

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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