• Scaling A Service Business In A Field Of Giant Competitors

    There is no shortage of Davids in a world of service business Goliaths — fast-growing companies that are disrupting legacy incumbents by delivering an excellent customer experience. In the ISP (Internet Service Provider) industry, Sail Internet is one such company that is scaling fast and working to ensure it has adopted the digital tools it needs to future-proof the business. To explore some of the challenges that Sail Internet was facing and how it is navigating through digital transformation, we had a chance to chat with the company’s co-founder and CTO, George Ginis.

  • The Utility Of The Future - Embracing Diversification And New Business Models

    Energy Generators and Transmission and Distribution companies face a landscape experiencing unprecedented change. By 2040, global demand for energy will have risen by 30%. At the same time, the shift to renewable network generation, coupled with distributed local and domestic generation from solar and wind, is transforming demand profiles. To survive, utilities must embrace diversification, new business models and achieve, with the right operational visibility, asset management strategy, and a service-centric mindset.

  • How Subcontractors Play A Vital Role In The Service Industry

    Subcontractors play a vital role within service organizations. They supplement our existing workforce to accommodate time-sensitive projects, provide coverage in low-density regions, unexpected emergencies, and—more frequently in our post-pandemic world—fill the worker gap left by the global skills shortage. Research indicates 44% of workforce spend is now on the external workforce.

  • Kick Distracted Driving To The Curb

    The problem of distracted driving continues to worsen, fueling a growing global crisis and a public outcry for better solutions to prevent mobile device use behind the wheel. And it’s particularly risky for employers whose workers drive company-owned or leased vehicles. The National Safety Council (NSC) claims that distracted driving is the leading cause of fatal crashes, and 40 percent of all workplace fatalities involved transportation incidents (U.S. Bureau of Labor Statistics).

  • Context Is Everything: Embracing The Benefits Of Mobility Without Sweating The Risks

    The potential benefits of enhanced mobility in the workplace are becoming more and more clear, from streamlined communications to significant boosts in overall productivity. But for many organizations, the anticipated risks to employee safety and data security posed by mobile device usage can often slow the overall digital transformation of the business. This understandable reluctance raises an important question: What if these risks could be reliably mitigated through the situation-based management of mobile devices, providing organizations with the confidence and reassurance necessary to embrace mobility to the fullest?


Aberdeen Group
IDC Enterprise Mobility
WBR The Service Council
Field Service Digital
TSIA Logo VDC Research


Aquant CSG Hitachi
IFS Oracle CX Out
OverIT ServicePower
ServiceNow Skedulo Source Support
  TRUCE Software  




Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at