The field technologies industry is ripe for cloud adoption leveraging the IoT infrastructure of the major cloud service providers like Amazon Web Services, Azure, and Google Cloud Platform. For example, with the transportation and logistics industry, IoT technology and services can be of immense help to effectively manage the fleet from a centralized location.
- The Downside Of Competition Between Network And Security Teams
- What To Look For In A Mobile Operations & Maintenance Planning And Scheduling Tool
- How COVID-19 Impacted The Field Service Industry, And Where It’s Headed
- As Field Service Management Transitions to Digital, It’s Important That Payments Aren’t Left Behind
- 6 Reasons Why Field Service Software Improves Construction Site Operations
- When Technology Fails Your Technical Service People Are Crucial
- Maximize Customer Satisfaction By Outsourcing Global Field Services
- Right To Repair Is A Data Center Priority, Too
- Equipping Field Adjusters With The Tools Needed To Improve Business Outcomes
What Customers Really Want From Field Service Organizations9/17/2021
When it comes to choosing a field service provider, customers have numerous options available to them. This means that your field service organization needs to stand out from the crowd and position itself as the best option for your customers. However, before you can position yourself as the best option, you need to understand what your customers really want from a field service organization in the first place.
Greenwashing Isn’t Enough – Companies Must Put Sustainable Services At The Heart Of Their Business To Secure Their Future9/15/2021
We know that customer expectations are increasing, and they are choosing brands that care and invest in sustainability. A good service offering is no longer enough on its own to influence today’s consumers, they want more—they want a brand they identify with in terms of values around sustainability.
How 3D Systems Slashed Parts Costs & Decreased Repeat Visits9/15/2021
At 3D Systems, a leading additive manufacturing solutions company, artificial intelligence is powering fast and predictive service that helps the company meet uptime demands while empowering engineers on the job. For over 30 years, 3D Systems has been delivering cutting-edge 3D printers, print materials, on demand manufacturing services, and manufacturing software that allow companies to optimize their designs, transform their workflows, bring innovative products to market, and drive new business models.
Deliver Faster Service And Boost Savings9/15/2021
A recent Nucleus report found that service leaders who use Salesforce Field Service saw faster response times, improved productivity, and bigger savings.
Is Your Field Service Organization Future-Proof?9/14/2021
If the pandemic has taught us anything, it’s that no one can predict what the future will hold. The resiliency of field service has never been more in the spotlight. This last year, companies learned just how adaptable their operations were…or were not. Unfortunately, many field service executives were left scrambling to accommodate “new norms.”
OverIT Announces The Spin-Off From The Engineering Group By Bain Capital And Neuberger Berman And Paolo Bergamo As New CEO9/16/2021
OverIT today announced that, starting from October, the company will be spun off from the Engineering Group becoming an independent entity controlled by Bain Capital and Neuberger Berman.
Erasing The Workforce Skills Gap With Tribal Knowledge With Comfort Systems9/15/2021
Joe Lang, Vice President, Service Technology and Innovation explains how Comfort Systems USA partnered with Aquant to solve service industry challenges surrounding an aging workforce with high workforce turnover and hiring challenges by implementing AI tools to help train and empower the workforce long-term.
Benchmarking Service KPIs With BD9/15/2021
Edwin Pahk, VP of Product Marketing and Business Development at Aquant is joined by Steve Chamberland, Director of Service Operations, BD Biosciences for a deep dive into how companies can adopt an AI powered approach for success in the service industry.
Service KPIs Deep Dive: Strategies For Lifting Workforce Performance9/15/2021
Watch the on-demand recording of the roundtable discussion led by Aquant during the Copperberg 2020 Aftermarket Virtual Summit.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.