FEATURED ARTICLES

  • The Real Cost Of Paper

    In today’s economy, businesses are always searching for another way to reduce expenses, eliminate excess, and increase efficiencies across processes. Furthermore, today’s advanced technology has allotted these businesses even more avenues to achieve these benchmarks. Digital documents, email communication, and cloud storage has become more accessible and secure for even the smallest of businesses.

  • The Three Most Valuable Use Cases For Field Service Mobile Apps

    Field service leaders automate and streamline processes in myriad ways. There’s no right answer to the question of how to digitally transform a field service organization. That said, a good litmus test for success is the elimination of paper, emails, spreadsheets and calendars for managing service operations. If you’ve removed these from everyday operations, you’ve made great strides toward digital transformation.

  • Using Video Peer Learning To Train Field Service Professionals

    Does your business have a lot of employees who work out in the field? Many companies do, because there are so many jobs that can only be done right in person. These hard working consultants, inspectors, in-home tutors, rotating managers, installation specialists, construction teams, and repairmen (to name only a few) go out every day to remote work sites, properties, or customer homes to do things that can't be done over the phone or even with video chat.

  • Weighing Your Options: The Mobile Versus Portable Scale

    The words “portable” and “mobile” have been used interchangeably for years to talk about how easy it is to move a computer from one workspace to another. Correctly, dictionaries now describe “portable” as something that can be moved, while “mobile” is moved freely or easily. As a result, the word “mobile” has increasingly dominated as an adjective to describe a plethora of goods: There are mobile homes (weighing 12 to 14 tons) and portable potties. There are mobile cranes and portable generators. While each of these are much larger than most of the mobile devices that we think about like cellphones, they still have meaning when considered in reference to something stationary. A mobile home is smaller than a house. A portable generator is smaller than a fixed power plant.

  • The New Industrial Revolution

    How connected devices, equipment, and customers will reshape and reinvent service models.

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NOV/DEC 2017 DIGITAL MAGAZINE

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FROM THE EDITOR

The Top 5 Field Technologies Articles Of 2017 The Top 5 Field Technologies Articles Of 2017

2017 has been an exciting year in field service! Some of my personal favorite topics to cover have been how field service is shifting to be such a strategic part of the business, the growing importance of a major focus on the customer experience, and the discussion of how Augmented Reality (AR) is beginning to take hold in field service. I had the opportunity this year to interview some wonderful field service leaders, and it was my honor to share their insights, struggles, and wins with you.

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

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