• How To Scale To Meet The Demand Of Rapid Field Service Growth

    The CEO of Power Pro-Tech Services (PPT) shares how the company has managed growth of more than 20 percent per year for the past five years.

  • Coffee Machines That Talk - Tesseract, Espresso Service And The Internet Of (Coffee) Things

    In 2015, Espresso Service Ltd woke up and smelled ‘connected’ coffee. By implementing Tesseract’s cloud-based service management software, it entered the realm of the smart coffee maker and the Internet of Things, bolstering its USPs and improving its service to customers.

  • Tesseract Is A 'Valued Partner' To G4S Technology

    G4S Technology, the market leading access control and video management company, has been partnered with Tesseract for over 15 years. Using Tesseract’s service management software has helped G4S Technology to grow, diversify and advance, securing its position as a leading international player in the supply of access and security systems.

  • 10 Best Practices For Wireless Failover Deployments: How Prepared Are You?

    With technology continuing to evolve and improve, it’s critical that customers understand what they need for their businesses and that they direct the right questions to their vendors. When deploying a wireless failover solution – it’s important to keep in mind that offerings vary widely in functionality and price, and it will save both time and money to define your requirements prior to purchasing your solution.

  • LTE: The Superior Solution For Next-Generation IoT

    Early versions of connected devices were exactly that – machines connected to machines and sensors via cables. The advent of wireless IoT connectivity options, such as 2G, opened the innovation floodgates for devices to operate in an untethered manner, sparking applications ranging from senior GPS tracking devices to remote agricultural moisture IoT sensors.

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Aberdeen Group CTIA Enterprise Mobility Exchange
IWCE Strategies For Growth The Service Council
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Fleetmatics GPS Insight Havis Logo
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ServicePower Telogis, A Verizon Company Trimble PULSE
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More From The Current Issue


  • New ROI Calculator Establishes The Value Of Optimising Mobile Devices

    B2M Solutions, the enterprise mobile device analytics company that delivers actionable insights, recently released a return on investment (ROI) calculator that enterprises can use to quickly determine the savings that can be made by optimizing their mobile device populations.

More Industry News


Service Is Becoming Increasingly Strategic — Are You Ready? Service Is Becoming Increasingly Strategic — Are You Ready?

While attending Field Service USA in April, one of the interesting sessions I sat in on was that of Frank Bibens, president of global services at Vertiv. Bibens was speaking about the state of service, and specifically about why — at least for Vertiv — service is becoming increasingly strategic. At this point, for many — if not most — service organizations, the view of service as a cost center is long gone. Organizations have come to recognize the service function’s ability to contribute to revenue, but what Bibens was saying is that service isn’t just a contributing factor of profits — it is a strategic force behind them.

More From The Editor


  • How A Secure Enterprise Communication Strategy Can Impact Business Performance

    “Everybody at my company communicates perfectly”. Said no one, EVER.  Communication is a struggle for many companies, but so few realize how elemental it is for business success. And for companies with teams of people away from desks, out in the field, the need for improved communication is paramount.

  • Avoid The 3 Biggest Tablet Deployment Mistakes

    The possibility of cost savings, operational efficiencies gained, and the augmentation of data and analytics available have made the deployment of tablets a top priority for many field service organizations. As companies scramble to deploy tablet solutions, there are common pitfalls that — if not properly addressed — will not only drain the organizations’ bottom line, but may also completely disrupt the operation. Join us as we expose the 3 biggest mistakes any company considering deploying an tablet solution should be aware of.

  • Why IoT And Advanced Scheduling Provide The Perfect Customer Experience

    People assume that machines will talk to each other as part of IoT, but it seems that the integration of data from IoT projects is something that is lacking. In fact, it’s common to see organizations working with multiple IoT projects because of the disconnected flow of data.

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Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

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