Unlock Efficiency In Dispatch And Scheduling
Unlock Efficiency In Dispatch And Scheduling

The Flying Locksmiths’ field service automation solution integrated with QuickBooks and cut billing times by 90 percent.

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FEATURED ARTICLES

  • Field Service App Ranking

    App discovery platform vendor GetApp has released its Q1 2017 rankings of the top cloud-based field service management solutions.

  • Putting The “Total” Back In Total Cost Of Ownership

    TCO isn’t just about statistics. Field Service organizations responsible for everything from home repair to utility services and insurance claims to construction equipment rentals are seeing their workers quickly transform into “information workers” who expect real-time, digitally-delivered data about work orders, customer history, inventory availability and other logistical details at their fingertips all day long.

  • How Digital Transformation Is Reshaping The Enterprise Service Industry

    Digital transformation has moved the service sector from the periphery of enterprise operations (i.e., a necessary cost of doing business) to an increasingly pivotal role as a profit center, revenue stream and competitive differentiator in terms of customer satisfaction. How?

  • Servitization: Preparing The Manufacturing Industry For What’s Next

    Some of the main drivers behind servitization are growing competition at the local and global levels and the commoditization of products. Margins are being squeezed, so new revenue streams are required. Instead of accepting the ‘received wisdom’ that competitiveness can only be achieved by offering cheaper, faster or better products, manufacturers are increasingly seeing themselves as service providers, offering total solutions rather than just products.

  • IFS Field Service Management Enables Spencer Technologies For Success

    For almost 40 years, Spencer Technologies has focused on supporting retail stores and multi-site organizations deliver innovative solutions. IFS Field Service Management has helped Spencer meet its logistical challenges by providing a flexible solution to manage the service needs of its client base.

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INDUSTRY REPORTS

INDUSTRY PARTNERS AND ASSOCIATIONS

Aberdeen Group CTIA Enterprise Mobility Exchange
IWCE Strategies For Growth The Service Council
Field Service Digital TSIA Logo VDC Research
NAFA WBR  

FIELD TECHNOLOGIES' PARTNERS

ARI driven fleet professionals driving results Astea International Logo Dell Rugged
Fleetmatics GPS Insight Havis Logo
Honeywellfield IFS KORE
LogMeIn Rescue Microsoft Panasonic Logo
RAM Mounts SalesForce.com ServiceMax Logo
ServicePower Telogis, A Verizon Company Trimble PULSE
Xplore Technologies Zebra Technologies

INDUSTRY NEWS

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FROM THE EDITOR

3 Field Service Mistakes To Avoid In 2017 3 Field Service Mistakes To Avoid In 2017

Happy New Year! A new year, a new opportunity to consider how you’ll transform your field operation. I may not be able to offer you an individualized plan for exactly how to achieve success, but I can provide insight on a few mistakes to avoid that will certainly inhibit you from accomplishing your goals.

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RECENT WEBINARS

  • End-to-End Field Service Management, Managing A Service Business In Software

    Field service management software is sometimes seen as a point solution used to manage tasks completed by technicians in the field. Progressive companies, however, know they require end-to-end field service management that should encompass and optimize all aspects of the service delivery process in order to maximize margin and customer satisfaction. When service is more than an afterthought, and is a core factor in your P&L and go-to-market strategy, you need a more comprehensive approach.

  • How A Mobile Communication Platform Helped Turn BioTek’s Service Techs Into Superheros

    In the service world, customers are king. Quick communication can mean the difference between a happy customer or an unsatisfied one.  For service techs on site, bringing the knowledge of the entire service team can be the key to fixing an issue in minutes, instead of a second trip.  Enter a mobile communication platform.  Imagine sending a text or photo to the entire service team and getting your question answered in seconds!  It’s like the ‘Bat Phone’ for service.

  • Field Mobility 2017: A Look At The Year Ahead

    Join us as we dive into the content of our special report, Field Mobility 2017: A Look At The Year Ahead. We review results of a recent survey of our audience to provide insight on how your peers are leveraging today’s field mobility solutions.

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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