The Flying Locksmiths’ field service automation solution integrated with QuickBooks and cut billing times by 90 percent.
In the field service industry, augmented reality promises to reduce repair time and downtime by helping techs in the field improve overall repair processes.
GE Digital’s acquisition of ServiceMax pushes FSM solutions further into the enterprise and IoT markets.
Field service technicians have always been on the leading edge of mobile technology deployments. In many industries, technicians now carry enough mobile gadgets to make Batman envious — tablets, notebook computers, smartphones, mobile printers, and (in some cases) specialized devices such as electronic meters or other test equipment.
While the 5G wireless standard is still in development, a handful of companies began previewing their “pre-5G” solutions at the recent Mobile World Congress in Barcelona.
Picture this, you wake up, get ready, pull on your coat, head to the door to grab your keys, but where are they? You know you put them on the door side table, but after searching the couch cushions, upstairs, downstairs, high and low, you finally find them on the ironing board! You are now running ten minutes behind. You run out to your car and see your tire is just a bit too low for comfort so you head to the corner gas station for a tire fill up when you catch the aroma of coffee exuding out of the doors.
With some significant events rounding out 2016, we can expect big things for the coming year. Here are our picks for the top five trends that you’ll be hearing a lot more about in 2017.
App discovery platform vendor GetApp has released its Q1 2017 rankings of the top cloud-based field service management solutions.
TCO isn’t just about statistics. Field Service organizations responsible for everything from home repair to utility services and insurance claims to construction equipment rentals are seeing their workers quickly transform into “information workers” who expect real-time, digitally-delivered data about work orders, customer history, inventory availability and other logistical details at their fingertips all day long.
Discover how your peers are using today’s mobile technologies in field applications to transform their businesses.
The time for IoT is now. Learn the technology essentials, how to put IoT data to work, and tips for keeping your customers in the IoT loop.
Understand the cost of fleet safety, what goes into a fleet safety strategy, and how today’s technologies play a role.
In an increasingly competitive field service landscape, setting and measuring KPIs is necessary for success. In this special report we reveal our top five KPIs for field service success.
Zebra Technologies Corporation, a global leader in providing solutions and services that give enterprises real-time visibility into their operations, is helping companies increase mobile device visibility in their operations.
Field service management software is sometimes seen as a point solution used to manage tasks completed by technicians in the field. Progressive companies, however, know they require end-to-end field service management that should encompass and optimize all aspects of the service delivery process in order to maximize margin and customer satisfaction. When service is more than an afterthought, and is a core factor in your P&L and go-to-market strategy, you need a more comprehensive approach.
In the service world, customers are king. Quick communication can mean the difference between a happy customer or an unsatisfied one. For service techs on site, bringing the knowledge of the entire service team can be the key to fixing an issue in minutes, instead of a second trip. Enter a mobile communication platform. Imagine sending a text or photo to the entire service team and getting your question answered in seconds! It’s like the ‘Bat Phone’ for service.
Join us as we dive into the content of our special report, Field Mobility 2017: A Look At The Year Ahead. We review results of a recent survey of our audience to provide insight on how your peers are leveraging today’s field mobility solutions.
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.