The adoption of the self-service model in field inspections addresses major problems from the world of FSM. The most significant one is that it enables duty holders to easily provide little information input. Then this information is used to redirect the technician’s time to where the highest risk of non-compliance resides. This model has the potential to optimize the operational costs of field operators. But there are also hidden risk factors that may challenge the desired positive impact of the self-service model. What should be done when these risk factors emerge?
- Setting Expectations And Parameters For Mobile Device Use At Your Organization
- Which Technologies Are Revolutionizing Construction Equipment?
- Connecting IoT Devices: Q&A With Semtech
- 3 Winning Strategies Service Leaders Are Adopting To Help Their People Succeed In Virtual Work Environments
- Time To Transform The Value Delivered In Field Service
- 5 Trends Impacting Field Service Management
- How The Shift To Servitization Will Impact Your Service Team
- How To Promote Meaningful Communication With Remote Workers
- Success Strategies For A Service Software Deployment
A Resilient Services Framework, Part 3 - Future Considerations6/22/2021
Earlier in our series, we talked about what a resilient service network looks like and how to ensure predictable, positive outcomes throughout the network at all times. To close this blog series, I’d like to take a look into the future; what do we need to be thinking about and working on to ensure we can provide resilient, quality service delivery in 2021 and beyond?
How Scheduling And Dispatch Process Optimization Drive Operational Efficiency6/21/2021
Scheduling and dispatch is a critical part of your field service operations. Any conflict, confusion, or mistakes could bring disastrous results to your business, from low first time fixed rate to reduced productivity.
Reducing Resistance To AR Adoption: Four Ideas For Change Management6/17/2021
The late computer scientist Grace Hopper once said the English language’s most dangerous phrase is, “We’ve always done it this way.” Yet whatever the risks of standing still, deep and almost visceral negative feelings tend to accompany major change.
How To Secure Buy-In For Service Transformation Projects6/17/2021
Best practices for service leaders on gaining stakeholder approval for technology investments.
How The Right Professional Services Expertise Can Help You Achieve The Most from A Flexible Field Service Solution6/16/2021
The demand for technology is rapidly increasing in today’s field service management world. As organizations become more complex, the solutions they need grow in complexity with them. This requires a solution that doesn’t come in a one-size-fits-all framework, but rather one that needs to be configures specifically to the business needs, outcomes and processes.
GoContractor Delivers Digital, Standard, And Accessible Worker Orientations With Launch Of Mobile App6/16/2021
GoContractor, the leader in the digitization of construction worker onboarding and compliance tracking, announced the launch of their first mobile app, GoContractor Connect, available for iOS and Android.
Creating Meaningful Diversity In Service6/11/2021
Day Three of Service Leaders Spring Break, powered by Aquant. Watch the interactive panel of experts discuss how to hire a diverse team, what actions are needed to foster an equitable culture, steps leadership can take to make changes today, and more!
3 Key Milestones For Any New AI Deployment6/11/2021
Day Two of Service Leaders Spring Break, powered by Aquant. Watch the interactive workshop to discover best practices and real-world scenarios for deploying AI. Hear stories from the field on how service leaders have overcome AI deployment challenges. Watch the recording now.
Preventing Service Disasters: How Information Gaps Hurt Your Business6/11/2021
Day One of Service Leaders Spring Break, powered by Aquant. Watch the on-demand recording of “Preventing Service Horror Stories: What You Don’t Know Can Hurt Your Business” to discover real-life examples of service horror stories, and practical examples of how service leaders can spot and prevent them. Watch the recording now.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.