From the home office into the field, today's utilities IT professionals face the critical task of providing reliable services and maintaining uninterrupted network accessibility. Similar to the financial services industry, the utilities sector encounters high expectations from customers who rely on their services 24/7. However, the concerns go beyond performance and uptime; network security plays a vital role as utilities become prime targets for cybercriminals. To tackle these challenges head-on, professionals in the utilities industry must prioritize network security and performance continually.
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Generative AI models will change the game for customer service, helping companies operate more efficiently, develop more empathetic responses to customer requests, and resolve cases faster.
How Optimized Plans And Schedules Can Dramatically Increase Business Value5/25/2023
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The Impact Of Mobile Solutions On Field Service Operations5/17/2023
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Maintenance Planning And Scheduling For Utilities: The Impact Of Optimization5/17/2023
A strong maintenance program combines both maintenance planning and scheduling to help a company ensure equipment is in proper working order, anticipate breakdowns, and maintain reliability in customer relations.
5 Strategies To Improve Nurse Retention5/17/2023
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The service industry is changing at a rapid pace, with new challenges and opportunities waiting around every corner. Under increasing pressure to remain competitive and profitable within the new digital order, companies must pivot quickly.
Orion Unveils AI-Powered Speech-To-Speech Translation For The Frontline Workforce5/24/2023
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ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.
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