The new disruptor, blockchain, provides applications to virtually every industry. What is blockchain? Blockchain technology provides a decentralized and distributed mechanism for record keeping. In financial terms, it is a digital transaction ledger distributed across multiple servers, making it more secure especially in a trustless environment. The application goes far beyond finance though.
A rugged tablet solutions allows 3C Compétence Cuisine Collective to executive an aggressive growth strategy.
For most workers today, instant messaging or chat is a must-have to power real-time communication and collaboration. But conducting work communications over consumer apps is a risky undertaking. From security to central administration, there are many reasons you shouldn’t risk using consumer apps for work communication.
The collaboration and communication tech markets are inextricably linked—at least in terms of how business users expect them to operate. It’s the vendors that tend to be miles apart, which can cause pain for users. I covered the distinction between communication and collaboration in a previous blog with this key takeaway; you can collaborate all day long but unless you communicate in real-time, productivity takes a hit and things can very quickly start to break down. That’s why it’s so important for these two functions to be connected through technologies like integrated communication apps.
Technology is adding value more than ever in business and chatbots are no exception. According to a survey by Oracle, 80% of businesses want chatbot by 2020. With the popularity of AI chatbots, companies like Sephora, 1-800 Flowers, Nitro Café and Sun’s Soccer have already embraced it. For instance, 1-800 Flowers has reported more than 70% of its messenger orders derived from new customers. Whereas Nitro Café successfully increased its sales by 20% through messenger chatbot.
IoT for field service is a hot topic as service organizations see the potential to connect sensors in products deployed at customer sites with their field service management software. This enables more proactive service and can drive servitization. This study from IFS and WBR Research shows how IoT is just one piece of the overall servitization puzzle.
Learn the processes, technologies, tools, and tricks leading field service companies today are using to optimize operations and prepare for the next phase of field service.
From basic overview to solution selection criteria, this report is your go-to guide to ensuring compliance with the ELD mandate.
Practical insight for ensuring a smooth transition from basic to advanced to next-generation field automation.
The time for IoT is now. Learn the technology essentials, how to put IoT data to work, and tips for keeping your customers in the IoT loop.
Our brand-new data collection app, FleetWave Forms – which boasts an advanced level of code-free customisation for more than just fleet – has been unveiled.
Service organizations know that reverse logistics is a complicated process. What’s even more complicated is identifying opportunities to make proactive business decisions, given the reactive nature of the returns service lifecycle. How can we better forecast our returns to better manage the reverse supply chain and its impact on your business?
Discover how leading companies are using IoT in parts management and discover new tools to achieve your margins and customer retention goals.
The service industry continues to grow year over year, and it continues to be increasingly important to offer the best possible service to maximize customer satisfaction. Those organizations that offer unrivaled customer experiences will pull ahead.
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.