An overview of the customer facing social maturity model.
How a field-service technology platform with the right tools can help your organization provide faster, smarter service.
The state of the global security systems services market is strong – and one of the fastest growing segments in the global services marketplace. In fact, according to research analyst firm, Stratistics MRC, the “global Home Security Solutions market [was] valued at [US]$31.6 billion in 2015 and is expected to reach [US]$57.73 billion by 2022 growing at a CAGR of 8.9%.”
In this new video “Integration Best Practices” featuring Astea COO David Giannetto, you’ll see just how easy it is to drive digital transformation, create new service offerings, and expand existing customer contracts with Astea Alliance.
According to insurance agency estimates, each dollar of direct accident cost equates to three dollars of indirect costs. The hidden costs associated with an accident are often hard to measure but leave a lasting impact on your company’s bottom line.
Poor drivers can significantly impact your bottom line. The Occupational Safety and Health administration (OSHA) reported that motor vehicle crashes cost employers $60 billion annually in medical care, legal expenses, property damage and lost production alone. This does not include indirect costs.
Learn the processes, technologies, tools, and tricks leading field service companies today are using to optimize operations and prepare for the next phase of field service.
From basic overview to solution selection criteria, this report is your go-to guide to ensuring compliance with the ELD mandate.
Practical insight for ensuring a smooth transition from basic to advanced to next-generation field automation.
The time for IoT is now. Learn the technology essentials, how to put IoT data to work, and tips for keeping your customers in the IoT loop.
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JLT Mobile Computers, a leading developer and manufacturer of reliable computers for demanding environments, will be attending InfoAg to showcase rugged mobile computers and IT solutions that address the precise requirements of major elements of the agricultural value chain.
In my conversations with field service leaders, one of the most pressing issues coming up again and again is the quest to find – and attract - new talent. As a woman covering the field service space, I’ve of course noticed how male-skewed the profession is – and I’ve thought many times about how broadening the appeal of the job to women would make a significant impact for companies struggling in their recruiting and hiring efforts. I’m in no way saying that hiring women is the complete answer to the labor issue field service organizations are facing – the issue is further-reaching and multifaceted, but it is an important part of the conversation.
Nearly every field service organization has equipped its mobile workers with rugged tablets for over 20 years – long before the idea of the first iPad launched. However, the expanded computing capabilities of handheld devices, along with the shrinking size and weight of clamshell-style mobile computers, are leading many organizations to re-evaluate which mobile device form factor is really right for their different types of mobile workers, and the many different jobs they complete every day.
In this webinar, learn how consumers expectations of service have changed with the advent of IoT and connected products. Learn how to better connect with these consumers and deliver faster, smarter service.
How have service parts logistics practices evolved over the past five years? Which capabilities do leading manufacturers and service organizations look for in service parts optimization solutions? Bill Pollock, President and Principal Consulting Analyst, Strategies for Growth, PTC Vice President of Business Development, Steven Caldwell, and Capgemini’s Principal Digital Supply Chain, Dave Williams, will discuss Pollock’s latest survey on the top trends, objectives, and practices among service parts logisticians.
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.
Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.
