In a space like field service that is becoming increasingly competitive, it may seem counterintuitive for me to suggest that you start ignoring what your competition is doing — but hear me out. As field service organizations struggle more and more to differentiate themselves, I think it becomes increasingly important to tune out what other companies in your industry are doing. Here are two big reasons why.
As mobile field service evolves from a method of location tracking, towards a fully realized mobile workforce management utility, what do service firms need to know?
As a small to medium-sized business (SMB), you know that agility helps you stay ahead in a competitive environment. But to stay ahead, you need the right business tools. Increasingly, that means looking to the cloud. By 2020, 80% of US small businesses will be using cloud computing. There’s a good reason: Digital technologies, like cloud-based ERP systems with built in analytics and collaboration tools, can help you innovate more quickly, collaborate more effectively, streamline your supply chain, and keep your employees engaged.
Service departments consistently contribute more to the bottom line of heavy equipment dealerships than any other area of the business. But due to growing customer demand and a shrinking pool of skilled technicians, service revenues at dealerships are being increasingly threatened.
Small and medium-sized businesses are adopting cloud technology at the same brisk pace as consumers are and for similar reasons—cost, convenience, and functionality. The SMB Group reports that 92% of small to medium-sized businesses currently use at least one cloud-based app. In 2018, the cloud market for small to medium-sized business is expected to reach almost $35 billion. There’s a good reason for this growth: Cloud-based solutions can help put smaller enterprises on competitive footing with larger firms.
The Locked File Cabinet Is No Longer An Efficient and Manageable Tool.
Learn the most common mistakes companies make when investing in GPS fleet management so you can avoid them.
Learn the processes, technologies, tools, and tricks leading field service companies today are using to optimize operations and prepare for the next phase of field service.
From basic overview to solution selection criteria, this report is your go-to guide to ensuring compliance with the ELD mandate.
Practical insight for ensuring a smooth transition from basic to advanced to next-generation field automation.
AgileField, the leading provider of field service management solutions for the mid-market, has been accepted as a member of the 90 Minds Consulting Group.
ServicePower enables field service organizations to deliver faster and smarter service to customers, through a unified FSM suite. The integrated modules enable the field service organization to drive exceptional customer experiences while improving operational performance every step of the way.
Tired of hearing about the promises of IoT? Looking for real and practical applications of IoT, relevant to field services? If you’re interested in hearing how several customers have transformed their field operations with IoT, then this is a webinar you want to watch.
Is your current driver safety policy adequately protecting your company? Or are hidden costs lurking in your blind spot? The upfront costs associated with accidents and vehicle repair are hard to miss, but you also need to consider the indirect impact of crashes. Vehicle downtime, liability exposure, and even damage to your company’s reputation can lead to longstanding issues that can affect your organization for years.
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.