INDUSTRY INSIGHTS

  • 5 Shocking Ways GPS Fleet Tracking Has Been Used

    We often talk about the benefits of GPS fleet tracking from a business operations perspective – and there are plenty.

  • Measuring Driver And Vehicle Behavior: Why Businesses Are Investing In Fleet Data

    Data has many meanings. Virtually any business that has invested in a GPS tracking solution can track the location of their vehicles by pinpointing them on a map. But times have changed. The sophistication of data has expanded to deliver the real financial costs of a vehicle and driver behavior on the road. Learn how to improve driver safety with driver and vehicle analytics data.

  • Risk Management: 6 Building Blocks To A Safer Fleet

    Fleet risk management is a complex operation that requires continuous effort to ensure all the necessary steps are being taken. Neglecting any vital details, either by accident or by design, can prove disastrous.

  • How To Create A Comprehensive Fleet Safety Program

    Today’s fleets must contend with a myriad of challenges, from maintaining compliance and avoiding violations to efficient driver routing and meeting customer needs (plus everything else in between). Businesses are seeking solutions to these operational issues to ultimately increase productivity and profits.

  • 7 Industries GPS Fleet Tracking Has Expanded Into

    For more than 70 years, carriers and their fleet managers orchestrated the intricate process of routing and assigning jobs using only paper and some creative handiwork. Then, technological advancements allowed them to gain more visibility into their fleets and streamline operations. For the past 15 years or so, the majority of carriers have relied on GPS fleet tracking to track their trucks’ locations and assign jobs and routes more efficiently for fuel- and time-savings.

More Industry Insights

SPECIAL REPORTS

INDUSTRY PARTNERS AND ASSOCIATIONS

Aberdeen Group CTIA Enterprise Mobility
IWCE Strategies For Growth The Service Council
Field Service Digital TSIA Logo VDC Research
NAFA WBR Field Service Management Expo
IDC Blumberg  

FIELD TECHNOLOGIES' PARTNERS

AMobile ARI driven fleet professionals driving results Astea International Logo
Dell Rugged
GPS Insight Havis Logo IFS
KORE Librestream Microsoft
Panasonic Logo Prontoforms RAM Mounts
SalesForce.com ServiceMax Logo ServicePower
Teletrac Navman Trimble PULSE Telogis, A Verizon Company
Xplore Technologies Zebra Technologies

DIGITAL MAGAZINE

Field Technologies Magazine Cover

FROM THE EDITOR

Ask The Board: Laying The Foundation Of A Successful Customer Experience Initiative Ask The Board: Laying The Foundation Of A Successful Customer Experience Initiative

Last week I wrote a column about the fact that Gartner recently reported that just 22 percent of customer experience (CX) leaders report their CX efforts exceed customers’ expectations. In that column I dove into three reasons I feel field service organizations are missing the mark with their customer experience initiatives — for this column I decided to ask some of our board members to share what they feel their organizations are doing right when it comes to CX.

More From The Editor

RECENT WEBINARS

  • Three Buzzwords Critical To Service In 2018 And Beyond

    You are constantly bombarded with buzzwords that are changing as fast as service is evolving.  Artificial Intelligence. Cloud. IoT. Customer-Centric. Omni-Channel. Personalization. The list goes on. It’s hard to keep up with what matters to your service organization today, and in the future.  

  • Rugged Mobility Is Getting A Reboot: What You Need To Know About The Next Generation Of Tablets, Handhelds, And Laptops For Field Service Applications

    Nearly every field service organization has equipped its mobile workers with rugged tablets for over 20 years – long before the idea of the first iPad launched. However, the expanded computing capabilities of handheld devices, along with the shrinking size and weight of clamshell-style mobile computers, are leading many organizations to re-evaluate which mobile device form factor is really right for their different types of mobile workers, and the many different jobs they complete every day.  

  • Service Fulfillment For The Connected Consumer

    In this webinar, learn how consumers expectations of service have changed with the advent of IoT and connected products. Learn how to better connect with these consumers and deliver faster, smarter service.

More Webinars

ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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