Unlock Efficiency In Dispatch And Scheduling
Unlock Efficiency In Dispatch And Scheduling

The Flying Locksmiths’ field service automation solution integrated with QuickBooks and cut billing times by 90 percent.

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  • 5G Takes Center Stage In Barcelona

    While the 5G wireless standard is still in development, a handful of companies began previewing their “pre-5G” solutions at the recent Mobile World Congress in Barcelona.

  • Route Your Company Into Success

    Picture this, you wake up, get ready, pull on your coat, head to the door to grab your keys, but where are they? You know you put them on the door side table, but after searching the couch cushions, upstairs, downstairs, high and low, you finally find them on the ironing board! You are now running ten minutes behind. You run out to your car and see your tire is just a bit too low for comfort so you head to the corner gas station for a tire fill up when you catch the aroma of coffee exuding out of the doors.

  • 5 Trends In Fleet Management To Watch For In 2017

    With some significant events rounding out 2016, we can expect big things for the coming year. Here are our picks for the top five trends that you’ll be hearing a lot more about in 2017.

  • Field Service App Ranking

    App discovery platform vendor GetApp has released its Q1 2017 rankings of the top cloud-based field service management solutions.

  • Putting The “Total” Back In Total Cost Of Ownership

    TCO isn’t just about statistics. Field Service organizations responsible for everything from home repair to utility services and insurance claims to construction equipment rentals are seeing their workers quickly transform into “information workers” who expect real-time, digitally-delivered data about work orders, customer history, inventory availability and other logistical details at their fingertips all day long.

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3 Field Service Mistakes To Avoid In 2017 3 Field Service Mistakes To Avoid In 2017

Happy New Year! A new year, a new opportunity to consider how you’ll transform your field operation. I may not be able to offer you an individualized plan for exactly how to achieve success, but I can provide insight on a few mistakes to avoid that will certainly inhibit you from accomplishing your goals.

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  • End-to-End Field Service Management, Managing A Service Business In Software

    Field service management software is sometimes seen as a point solution used to manage tasks completed by technicians in the field. Progressive companies, however, know they require end-to-end field service management that should encompass and optimize all aspects of the service delivery process in order to maximize margin and customer satisfaction. When service is more than an afterthought, and is a core factor in your P&L and go-to-market strategy, you need a more comprehensive approach.

  • How A Mobile Communication Platform Helped Turn BioTek’s Service Techs Into Superheros

    In the service world, customers are king. Quick communication can mean the difference between a happy customer or an unsatisfied one.  For service techs on site, bringing the knowledge of the entire service team can be the key to fixing an issue in minutes, instead of a second trip.  Enter a mobile communication platform.  Imagine sending a text or photo to the entire service team and getting your question answered in seconds!  It’s like the ‘Bat Phone’ for service.

  • Field Mobility 2017: A Look At The Year Ahead

    Join us as we dive into the content of our special report, Field Mobility 2017: A Look At The Year Ahead. We review results of a recent survey of our audience to provide insight on how your peers are leveraging today’s field mobility solutions.

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Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

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