Case Study

Learn How Ericsson Protects Field Service Engineers Working Alone And Out Of Hours

Source: StaySafe
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Ericsson is a leading provider of technology, infrastructure and services to telecommunications operators around the world. As the world’s largest supplier of mobile networks, Ericsson provide mobile and broadband connections to more than 2 billion people globally.   

In the UK, Ericsson has a team of over 500 lone workers who carry out maintenance services across the country. Working around the clock and in remote locations, lone working engineers use StaySafe to check-in with their supervisors while they work.  

Ericsson have always recognised the importance of monitoring the safety of their lone workers and staying connected whenever they are out in the field. The business has its own in house response team but needed a more reliable way for their employees to alert them in an emergency.