Fleet & Asset Management Thought Leadership

  1. 3 Ways Mobile Capabilities Enable Field Service Technicians
    11/5/2018

    Whether classified as technicians, caregivers, representatives, installers, or something else, field service workers have the common need to work remotely in the field. With advancements in cloud and mobile computing technology and enterprise software solutions, this need has been met with amazing acuity. Let's learn how by examining 3 ways mobile capabilities are enabling field service workers.

  2. Examining The Current And Future States Of Field Mobility
    11/2/2018

    Field service organizations (FSOs) were among the earliest adopters of mobile computers and continue to find new ways to take advantage of this technology as mobility systems evolve and improve. As the pace of change accelerates, however, FSOs have had to reevaluate their mobile deployment and upgrade strategies. Whereas in the past, rugged mobile devices were almost uniformly based on the Windows environment and remained in service five years or more. The accelerated introduction of new software and hardware features has made it necessary to leverage different operating systems, more flexible hardware platforms, and cloud-based software models.

  3. Top 5 Causes Of Onsite Construction Delays
    10/29/2018

    According to a KPMG Global Construction Survey, over a three year period just 25% of all respondents’ projects came within 10% of their original deadlines. A separate McKinsey & Company study found large projects typically take 20% longer to finish than scheduled. And according to a Construction Industry Institute (CII) study, just 27% of a construction worker’s day on a large project is spent doing direct work.

  4. Weighing The Cost Of Old Construction Equipment
    10/29/2018

    Heavy equipment is a big investment. That’s why many construction companies continue to run their equipment until it dies and take great pride in knowing their maintenance teams are keeping old equipment running, at times past their life expectancy. However, operating old equipment isn’t always as cost-effective as you’d think. There’s a lot more to consider than the upfront cost of machinery in the decision whether it’s time to purchase or lease newer fleet assets.

  5. Fleet Safety Programs: The Secret Sauce For Success
    10/26/2018

    For today’s organizations, having a fleet safety program is a top-of-mind concern and there’s little wonder why. Safety impacts almost every aspect of fleet operations from driver health and morale to uptime to liability exposure – all tied directly to the company’s bottom line.

  6. The Impact Of Fleet Management Software On Driver Behavior And Operational Efficiency
    10/23/2018

    Data is transforming the way businesses of all sizes make decisions that improve efficiency, productivity, customer service and, ultimately, profitability. In this report, we will identify the trends that arise from an analysis of report utilization by 720 fleets comprising 27,347 vehicles in the United States. The results show how these businesses are making improvements in driver behavior that can have a direct impact on safety, cost control and operational efficiency.

  7. Top 5 Field Service Power Metrics
    10/10/2018

    There’s no shortage of numbers field service leaders can track. But which metrics could be most impactful to your service organization?

  8. Asset Performance Management And Field Service Management: The Best-in-Class’ One-Two Punch
    10/9/2018

    On the enterprise level, Field Service Management (FSM) software continues its march towards a state of relative maturity. Mobile penetration is near 100%, making the barrier-to-entry for powerful, lightweight tools lower than ever. Technology, of course, is never finished, so the question becomes: What’s the next frontier for service management? Routing and order is solidifying; service excellence is becoming the norm, so now is the time to optimize.

  9. Best Practices FSOs Operate Differently To Maintain Their Best-in-Class Status
    9/28/2018

    What Makes Best Practices FSOs Different from All Others? And How Do You Get There in the First Place?

  10. The Field Service7℠ Approach To Operations Excellence
    9/27/2018

    The purpose of this white paper is to describe the highly specialized approach to ensuring technology implementation success and accelerating ROI. Effective technology implementation and ROI achievement in field service depend on sound change management practices. Field service change management addresses the unique dynamics and characteristics of work performed by field technicians.