Field Service Software Case Studies

1. Eastern Controls Inc's Service Flourishes With Service Pro 1/26/2024

   Explore how the strategic implementation of cutting-edge field service management software revolutionized the operations of a process controls solutions provider.

2. High-Quality Performance Of Installation Activities And Quality Checks From Remote 12/13/2023

   Examine how LAPP overcame pandemic challenges with remote collaboration via OverIT's FSM Platform, reducing travel, saving time and money, and aligning with Sustainable Development Goals.

3. Training On-The-Job For Maintenance On Wind Turbines: A Case Study 9/5/2023

   Discover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.

4. Scheduling Of Maintenance Activities On Critical Assets And Support Of Field Execution Through Mobile Work Instructions 7/17/2023

   Hera Group required a unified system for dispatchers to efficiently handle and schedule maintenance tasks across various utility assets. They turned to a best-of-breed FSM solution to meet these needs.

5. Efficient Management Of Emergency Activities On The Move 7/17/2023

   With millions of citizens and numerous municipalities to serve, Hera Group sought an advanced solution to replace its old Field Service Management system and enable its technicians to efficiently handle emergencies, facility operations, and maintenance activities while on the go.

6. Optimization Of Appointments' Booking For A Better Management Of Activities Of Single And Multi-Service Supplies 7/17/2023

   Hera Group faces challenges in managing and delivering services efficiently to millions of citizens and municipalities in Italy. To overcome these challenges, they sought a single integrated solution to manage appointments and optimize activities on gas, water, and electricity networks.

7. A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling 7/12/2023

   HomeServe is one of the UK's most recognised and 2nd largest boiler installation company. For over five years, it has leveraged market-leading heights of operational efficiency with the FLS VISITOUR dynamic scheduling and FLS MOBILE solution.

8. Combatting The Heat And Embracing Portability With The TOUGHBOOK 33 6/19/2023

   Learn how Batson-Cook increased productivity by replacing consumer devices with Panasonic Connect TOUGHBOOK 33, streamlining construction project layout processes.

9. Case Study: Connexin Is Taking The UK's 'Smart Cities' To The Next Level 5/15/2023

   With Skedulo, Connexin is streamlining processes via automation, increasing connectedness between their office & field teams, and elevating their customer experience.

10. Case Study: Edenor Selects The Best-Of Breed FSM Product 5/9/2023

    Edenor, the largest electricity distribution company in Argentina, selected the best-of-breed Field Service Management product by OverIT to transition smoothly from their existing end-of-life on-premise platform.