Field Service Software Solutions
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SRM Warranty Entitlment
9/5/2011
Our Warranty Entitlement SRM © software can provide the framework to turn your service center into a revenue generating operation.
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SRM Knowledge Management
9/5/2011
CSDP’s Knowledge Management’s intelligent decision tree logic helps your Contact Center and field service employees or end-customers access the answers to frequently asked questions, product information sheets, service documentation and much more. Ensure consistency across your service organization with a centralized information repository.
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SRM Marketing & Quote Generation
9/5/2011
CSDP’s Marketing software supports your service sales force in their day-to-day activities, helping your in-house and and field service sales team to save time, drive sales and improve customer relationships.
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SRM Inventory Control & Management
9/5/2011
The SRM© Inventory Control Management software delivers inventory cost savings along with inventory control and predictability to our service management solution.
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SRM Depot Repair
9/5/2011
Companies dealing with service lifecycle management know that it’s mission-critical to improve operational efficiencies and reduce costs in their depot repair centers, all while promoting superior customer satisfaction.
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SRM Dispatch/Mobile
9/5/2011
The SRM© Service Dispatch software is a powerful tool for managing and coordinating communications, assignment, warranty entitlement and labor tracking across your service lifecycle management organization.
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SRM Contact Center
9/5/2011
With over 30 years of service management software industry experience, CSDP’s SRM © Contact Center software is specifically designed to deploy quickly and help our clients reduce costs while significantly increasing customer satisfaction and service request efficiencies as part of an end-to-end service lifecycle management solution.
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Motorola MC1000: Wireless Barcode Scanner
2/4/2009
Quest introduced WTMiP. WTM32 customers could upgrade their systems to receive IP communications into their host systems as well as maintain their existing receiving system.When Symbol Technologies introduced the MC1000, a lower priced, yet powerful unit was identified as the bridge to advancing to new technology.
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Quest Solution: VIA DSD
10/15/2008
VIA DSD is a collection of applications for portable devices that extends the power of your existing system out to your field associates to enhance efficiency in route environments. Adding the functionality of DEX allows DSD vendors to transmit invoice details into a store’s receiving system allowing adjustments and invoicing to be generated automatically.
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Oracle: WMS Workforce Mobility
10/9/2008
You have experienced the power of Oracle’s E-Business Suite. Now unleash the full power of the built-in Warehouse Management Solution (WMS).
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