Field Service Software Solutions

  1. IFS Enterprise Service Management

    As an integral part of IFS Applications™, the most agile ERP system on the market, IFS Service Management provides extensive service and asset management capabilities with all the benefits of a comprehensive ERP system.

  2. IFS Planning & Scheduling Optimization

    IFS Planning and Scheduling Optimization (IFS PSO) is designed to enable an organization to manage their mobile workforce more efficiently, facilitating higher productivity and improved adherence to customer commitments.

  3. Esri ArcGIS Apps for the Field

    ArcGIS field apps help you use the power of location to improve coordination and achieve operational efficiencies in field workforce activities. Reduce or even replace your reliance on paper. Ensure that everyone, in the field and the office, uses the same authoritative data so you can reduce errors, boost productivity, and save money.

  4. Analytics

    Detailed form analytics are critical to your business.

  5. ViryaNet G4 Smart Meter For Utilities

    ViryaNet G4 Smart Meter is a pre-packaged vertical-specific solution, geared towards utility companies trying to improve their field service meter-related business processes.

  6. Astea Alliance: Depot Repair

    Astea Depot Repair helps provide up-to-the-minute repair status to customers. In aiding your company's cash flow, Astea Depot Repair helps reduce inventory carrying costs. Repeat repair information provides valuable clues to increasing product quality.

  7. Dynamics 365 Customer Service

    Earn customers for life

    Expectations are rising. Customers want quick, relevant answers on any channel, even on the go. Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction.

  8. Astea Alliance - Mobile Field Service

    Experience the New Standard in Mobile Workforce Mobility

  9. Astea Alliance: Sales

    Alliance Sales consolidates and streamlines the selling of equipment and services, from quote generation through order processing, at all points of customer contact, including outside sales, inside sales, contact center sales, and field service sales.

  10. SRM Knowledge Management
    CSDP’s Knowledge Management’s intelligent decision tree logic helps your Contact Center and field service employees or end-customers access the answers to frequently asked questions, product information sheets, service documentation and much more. Ensure consistency across your service organization with a centralized information repository.