Solar Transport has used a fleet management solution to help reduce fuel costs by 13 percent.  Continue Reading..

A new mobile application has reduced inspection reporting processing from 30 minutes down to 5 for a municipal utility.  Continue Reading..

A new communications platform has contributed to a 50 percent improvement in employee engagement and a 37 percent reduction in time to service.  Continue Reading..

Why should you care about how happy your field technicians are? Happy techs are more likely to provide the type of service and customer experience you’d like them to, as well as being more inclined to perform at optimal efficiency and to stick around for the long term. Your technicians are really one of your most valuable assets, so putting some time and energy into their job satisfaction is an investment well worth your while. What are...  Continue Reading..

All the important trends in enterprise mobile computing can be summed up in one-word theme: more. More workers are using mobile devices, are running more applications and are producing more data. Businesses are depending on mobile devices more than ever, so they should be doing more to protect device uptime and improve performance.  Continue Reading..

Late last year, Uber’s self-driving truck subsidiary Otto became the ultimate designated driver when it autonomously hauled a truck filled with 45,000 cans of Budweiser beer from Fort Collins, Colo., to Colorado Springs. Over the 120-mile trip, the driver remained in the truck’s sleeper berth as a monitor. The driver only took the wheel when the truck was on the exit/entrance ramp.  Continue Reading..

 We hosted a webinar recently with enterprise communication platform provider Zinc and their customer Bio Tek Instruments to talk about the importance of effective and easy mobile communication. Bio Tek shared their firsthand experience on the impact that mastering mobile communications can have on field service.  Continue Reading..

While the 5G wireless standard is still in development, a handful of companies began previewing their “pre-5G” solutions at the recent Mobile World Congress in Barcelona.  Continue Reading..

App discovery platform vendor GetApp has released its Q1 2017 rankings of the top cloud-based field service management solutions.  Continue Reading..

A couple of relatively young field service companies have won some community accolades recently, reinforcing both the importance of tech companies in local economies and the importance of field service in the overall economy. These companies are also attracting a significant amount of venture capital as field service continues to prove itself an important profit center.  Continue Reading..