Fujifilm North America is making technology a center piece of its newly reorganized field service operation. The company, which sells and services imaging and photography equipment, is combining its North America field service teams of its Imaging Division and Graphic Systems Division to create the Fujifilm Technical Services Group as of April 1.
Analysts at VDC Research have posted their thoughts on the technology on view at the 2017 Mobile World Congress in Barcelona earlier this month. As expected, 5G and the Internet of Things (IoT) were a big focus, but business case justifications were scarce. According to VDC: “The net effect was a greater emphasis on mobile solutions and application opportunities. However, as a result of this transition, what was lacking was any meaningful ideas around business model innovation to deliver these solutions and the financial implications of building out these next generation networks.”
As more connected ‘things’ join the network, security concerns are on the rise.
Solar Transport has used a fleet management solution to help reduce fuel costs by 13 percent.
A new mobile application has reduced inspection reporting processing from 30 minutes down to 5 for a municipal utility.
A new communications platform has contributed to a 50 percent improvement in employee engagement and a 37 percent reduction in time to service.
Late last year, Uber’s self-driving truck subsidiary Otto became the ultimate designated driver when it autonomously hauled a truck filled with 45,000 cans of Budweiser beer from Fort Collins, Colo., to Colorado Springs. Over the 120-mile trip, the driver remained in the truck’s sleeper berth as a monitor. The driver only took the wheel when the truck was on the exit/entrance ramp.
App discovery platform vendor GetApp has released its Q1 2017 rankings of the top cloud-based field service management solutions.
A couple of relatively young field service companies have won some community accolades recently, reinforcing both the importance of tech companies in local economies and the importance of field service in the overall economy. These companies are also attracting a significant amount of venture capital as field service continues to prove itself an important profit center.
While recent sales trends show that the overall market for tablet computers is cooling off after a period of enormous growth, enterprise users still see a big advantage for using rugged tablet devices. That’s the key finding from a recent survey of mobile workers and mobile computer resellers conducted by Xplore and Intel.