Tablet PCs have become the mobile device of choice for today’s field workforce. Tablets enable enterprises to ensure data is collected, processed, and entered into a central IT system without delay – keeping all types of mobile workers connected and efficient. But when it comes to tablet selection, there are many points to consider in selecting the best fit for your mobile workforce.
Michael Blumberg of the leading management consultancy to the High-Tech Industry, Blumberg Advisory Group, and Tom Bowe, Enterprise Service Management Industry Director at IFS, discuss the latest challenges and initiatives of field service organizations, based on new market research.
Ever wonder what a mobile field service solution could do for you? Going mobile affects all aspects of your business.
Today's field service industry is full of complexity. Let us guide you through trends such as managing a field workforce with new technologies, exploring new business models which can revolutionize your business, navigating the somewhat confusing FSM landscape, and how to achieve true ROI with an FSM selection.
Your field service operation has countless moving parts that all need to be managed accurately and efficiently in order to ensure maximum productivity, profitability, and customer satisfaction. Luckily, there are a number of field service management solutions on the market today that can enable you to intelligently automate, track, and monitor all of these disparate business functions simultaneously and precisely so you and your team can do what it does best - service customers.
Live video is proving to be an extremely valuable tool in field service. This webinar takes a firsthand look at how Abseilon USA has used Vidcie video technology to improve service, whether suspended above the Grand Canyon or floating over the Space Shuttle Atlantis.
Thinking about implementing field service automation software? The ease and availability of acquiring company mobile devices and wireless networks has fostered a revolution in how service organizations operate.
Whether you're moving from paper to mobile, or from one mobile solution to your next-generation solution, change management is absolutely critical to the success of your project. Greg Parker of Trane has experience in both areas, and during this webinar he'll share with you some of the ways successful change management makes an impact on an organization. His insight is something you won't want to miss!
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