Last month Nokia announced an agreement to sell its handset business to Microsoft for $7.2 billion. As I was looking through the news, I noticed a blog on the New Yorker titled Where Nokia Went Wrong by James Surowiecki. The titled piqued my curiosity, and as I was reading the post, I realized the mistakes by Nokia that the author was pointing out can easily be translated into a cautionary tale for organizations that are failing to recognize...  Continue Reading..

Trimble Field Service Management today announced the addition of a next-generation Work Management application to its portfolio of solutions, which also includes Fleet Management and Driver Safety. I recently sat down with Mark Forrest, general manager of Trimble’s Field Service Management division, to discuss the new Work Management solution and how it can enhance your operations.  Continue Reading..

A Q&A with storm chaser Dustin Feldman, a former medic and field coordinator on the Discovery Channel series Storm Chasers.  Continue Reading..

As the entire world barrels into the digital age, corporation’s have long been plagued with the arduous task of meeting the exceeding demands of it’s customers. In a challenged industry, DIRECTV has established itself as a leader, through training initiatives, such as streaming video tutorials to the smartphones of the technicians in the field.  Continue Reading..

The challenges faced by the Asset management team are always discounted and undermined. Assets provide services which are integral part of the day to day life. We cannot imagine being out of power, without water, without gas, without roads, without garbage trucks, without public transport, without logistical support and without city services for a single day. Small disruptions in these services throw life out of balance. In fact it is taken...  Continue Reading..

Janam recently introduced the XT85, a Windows-based, rugged handheld that’s meant to meet the evolving needs of today’s mobile workforce. I recently sat down with Doug Lloyd, VP of sales operations at Janam to hear all about the new device and it’s place in the industry.  Continue Reading..

To improve the efficiency of its scheduling process and raise the productivity level of its workers, PTS turned to Trimble to implement a field service management solution.  Continue Reading..

This special report is dedicated to discussing some of the common barriers to entry and challenges that companies like yours face when beginning to research, evaluate, and deploy an M2M (machine-to-machine) solution.  Continue Reading..

Reasons you should take a closer look at your first-time fix rate.  Continue Reading..