Mobile Computing Magazine Articles

  1. The Future Of Field Service 11/28/2017

    Learn the processes, technologies, tools, and tricks leading field service companies today are using to optimize operations and prepare for the next phase of field service.

  2. Your Field Service Peers Offer Their Best Advice 11/28/2017

    Each field service organization is different, every strategic initiative unique. However, as we’ve learned throughout this issue, there are some very common struggles shared among service-related industries and a lot to be learned from your peers (even if they are in a different vertical market) who have experienced different processes or projects you have not yet. I asked the field service leaders I interviewed for this issue to share their words of wisdom on field service optimization.

  3. Just How Automated Is Field Service? 11/28/2017

    There is a field service software solution on the market today for every type and size of field service company. That is largely a good thing, but the breadth of solutions can also cause stress for some field service leaders to answer questions.

  4. Overcoming Barriers To Invest In Further Field Service Innovation 11/28/2017

    Field service is riper with innovation than ever before. There are more advanced technologies to enable business transformation than ever before. Sounds like a simple equation, right? For most companies, it isn’t. There are some significant barriers to technology investment that make forward progress anything but simple.

  5. The State Of Mobile Device Use In Field Service 11/28/2017

    While there are still some field service organizations that have yet to automate paper-based field work, the results of our survey indicate that most have incorporated the use of mobile devices into their field operations. Ninety-one percent of our survey respondents say their workforce relies on a mobile device to do their jobs.

  6. Analysts Weigh In On Where Field Service Is Headed In 2018 11/28/2017

    The field service space is rife with very intelligent individuals researching and analyzing the challenges organizations are facing and the ways in which leading companies are tackling those challenges. I asked some of the industry’s leading analysts to join me in this special issue to share with you their thoughts on where the field service industry is currently at and where you can expect it to go in 2018.

  7. Will Apple's ARKit Advance Field Service AR Deployments? 9/28/2017

    New APIs will make the development of AR (augmented reality) apps easier.

  8. Field Automation Fuels Growth 9/28/2017

    This housing development company expects a net $1 million benefit from the investment in a field automation solution.

  9. Markem-Imaje's Quest For Service Standardization 9/28/2017

    Markem-Imaje just completed a field service overhaul in order to improve efficiency, create additional revenue, and provide a better customer experience.

  10. Gosiger's Field Service Overhaul 9/26/2017

    Gosiger’s three-pronged business transformation included investment in a field service management system that, through efficiency gains, gives the company the capacity to take on an additional $2.6 million in service work each year.