The Changing Field Service Landscape Is Powering Servitization

By Mark Brewer, industry director, service, IFS, www.ifsworld.com

Here are some tips to stand out among the competition.

Low profit margins, increased competition, and growing consumer demand have contributed to field service organizations looking for innovative ways to maximize operational efficiency. As product- based organizations transition toward a service-based performance model, and as traditional field service organizations look to adapt and grow, the shift from commoditization to servitization has become evident.