Mobile Computing Magazine Articles

  1. Overcoming Barriers To Invest In Further Field Service Innovation 11/28/2017

    Field service is riper with innovation than ever before. There are more advanced technologies to enable business transformation than ever before. Sounds like a simple equation, right? For most companies, it isn’t. There are some significant barriers to technology investment that make forward progress anything but simple.

  2. The State Of Mobile Device Use In Field Service 11/28/2017

    While there are still some field service organizations that have yet to automate paper-based field work, the results of our survey indicate that most have incorporated the use of mobile devices into their field operations. Ninety-one percent of our survey respondents say their workforce relies on a mobile device to do their jobs.

  3. Will Apple's ARKit Advance Field Service AR Deployments? 9/28/2017

    New APIs will make the development of AR (augmented reality) apps easier.

  4. Field Automation Fuels Growth 9/28/2017

    This housing development company expects a net $1 million benefit from the investment in a field automation solution.

  5. Markem-Imaje's Quest For Service Standardization 9/28/2017

    Markem-Imaje just completed a field service overhaul in order to improve efficiency, create additional revenue, and provide a better customer experience.

  6. Gosiger's Field Service Overhaul 9/26/2017

    Gosiger’s three-pronged business transformation included investment in a field service management system that, through efficiency gains, gives the company the capacity to take on an additional $2.6 million in service work each year.

  7. Ziegler CAT Improves Service Through Video Collaboration 9/26/2017

    With the use of a video collaboration tool, Ziegler CAT has reduced the length of its technology support calls by 50 percent.

  8. Konica Minolta Healthcare Envisions The Future State Of Field Service 9/26/2017

    Publisher/Editor-In-Chief Sarah Nicastro talks one-on-one with Kevin Chlopecki of Konica Minolta Healthcare about the company’s plans for service evolution.

  9. 80-Year-Old Company Revamps Field Operations 7/25/2017

    Replacing paper forms with a mobile solution saved Mission Linen Supply $300,000 per year.

  10. Key Factors Driving Revenue Growth In Field Service 5/22/2017

    Best practices for selling extended warranty and/or extended service programs are shared.