Q&A: Embracing (And Excelling At) Millennial Management

By Sarah Nicastro, publisher/editor in chief, Field Technologies
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Publisher/Editor In Chief Sarah Nicastro talks one-on-one with Shawn Connelly of Dyson to glean insight on the best ways to attract and retain today’s workforce.

At Field Service USA in Palm Springs in April, I listened in on a panel on best practices for managing millennials, and the input of panelist Shawn Connelly, national director of services at Dyson, stood out to me. I asked Shawn to share some of his insight with you here because the reality is, you need to hear it.