Fleet & Asset Management Magazine Articles

  1. Embracing The Outcomes-Based Approach To Field Service 9/22/2016

    Field service organizations can use new technology to shift from transactional services to a more holistic approach to their customer relationships.

  2. Q&A: Using KPIs To Increase Technician Performance And Motivation 9/22/2016

    Publisher/Editor In Chief Sarah Nicastro talks one-on-one with Mark Kragenbring of Westmor Industries about using KPIs to motivate field techs.

  3. The Importance Of Becoming A Customer Advocate 8/25/2016

    Improving your customer relationships is up to you.

  4. Finding The Right Fleet Management Fit 8/25/2016

    Bulk tank carrier QCI has improved visibility, driver safety, and fuel efficiency using an in-cab mobile computing solution.

  5. Technology Update Furthers Fleet Optimization 8/25/2016

    Mesilla Valley Transportation’s updated trailer tracking solution has saved the company hundreds of thousands of dollars.

  6. Q&A: Aligning Sales And Service To Create A Strong Customer Experience 8/25/2016

    Publisher/Editor-In-Chief Sarah Nicastro talks one-on-one with Rich Clark of GOJO about the company’s sales and service integration.

  7. Focusing On Continual Field Service Improvement 8/25/2016

    Miner Corporation expects that standardizing on the Salesforce platform will help reduce the time it takes to service a customer from the initial call to the billing by more than 65 percent.

  8. How Today's Technology Bridges The Generation Gap 7/25/2016

    As service technicians retire, the incoming younger generation will present both a challenge and an opportunity for service companies.

  9. iPads Take Flight At Southwest 7/25/2016

    Southwest Airlines is deploying a new mobile platform that will replace bulky paper manuals for flight attendants and improve inflight POS operations.

  10. Cutting Fuel Costs With Fleet Management 7/25/2016

    Waste management company saves $150,000 in fuel costs using GPS fleet tracking.