Magazine Article | September 22, 2016

Q&A: Using KPIs To Increase Technician Performance And Motivation

Source: Field Technologies Magazine

By Sarah Nicastro, publisher/editor in chief, Field Technologies
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Publisher/Editor In Chief Sarah Nicastro talks one-on-one with Mark Kragenbring of Westmor Industries about using KPIs to motivate field techs.

Westmor Industries is North America’s largest fueling equipment and services provider. The company has more than 500 employees and provides its customers with products used to store, transport, and dispense petroleum, propane, and other liquids and gasses from pipeline to pump. Westmor also provides its customers with aftermarket support such as parts sales, product repair, infrastructure installation, and in-field services.

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