Field Service Software Solutions

  1. Astea Alliance: Logistics

    Alliance Logistics allows companies to enhance asset management, wherever product resides. It enables a reduction in inventory costs while ensuring stock levels and movements keep pace with service and sales activities. It allows for parts management for effective field service delivery and SLA compliance. Cost management improves cash flow by streamlining and shortening the cycles from inventory to usage to billing.

  2. Quest Solution: VIA DSD
    VIA DSD is a collection of applications for portable devices that extends the power of your existing system out to your field associates to enhance efficiency in route environments. Adding the functionality of DEX allows DSD vendors to transmit invoice details into a store’s receiving system allowing adjustments and invoicing to be generated automatically.
  3. Smart Scheduling

    Smart Scheduling, part of our unified suite, increases the productivity and efficiency of your mobile workforce with intelligent optimization while improving the customer’s overall service experience through higher schedule adherence and increased first-time fix rates.

  4. CloudSuite Field Service

    Provide exceptional service. When it comes to completing critical tasks in an industry that relies on highly technical components, you must be able to provide responsive service without sacrificing efficiency or creating unnecessary costs.

  5. ViryaNet G4

    ViryaNet G4 is an integrated mobile workforce management platform that allows your field service organization to achieve higher workforce productivity, lower total cost of ownership, higher customer satisfaction, and continuous improvement.

  6. ETAdirect Professional

    ETAdirect Professional offers not merely the simplicity and ease of SaaS software, but also the adaptive intelligence of patented algorithms that learn from experience.

  7. Warranty Claims Management

    ServicePower’s integrated Warranty Claims Management solution provides your business with a real-time, configurable claim adjudication platform which optimizes your reserves, reducing costs while eliminating fraud.

  8. Astea Alliance: Third Party And Vendor Portal

    From scheduling and dispatch to parts and invoicing, the Alliance Third Party and Vendor Portal allows you to grow, manage and control your service ecosystem with maximum ease of use and efficiency.

  9. Astea Alliance: Mobile Field Service Software

    In today’s competitive market, you need to optimize your field service resources to reduce overhead, yet still find ways to continually improve service value and delivery and generate new revenue. Field service automation is key to accomplishing these strategic goals. Alliance Mobile helps you to do more with less, by making every service engineer your best — with a wealth of knowledge and experience in hand.

  10. Astea Alliance: Professional Services

    Alliance Professional Services supports management of knowledge workers, such as those deployed by professional services organizations and internal service departments of large organizations. It simplifies project planning, automates deployment and tracking, improves coordination, and reduces operating and administrative costs.