Field Service Software Solutions

  1. vx Observe - Remote Asset Management

    Use equipment data to remotely prioritize, triage, and correct.

  2. Workforce Express

    Supporting connected customers in a digital world requires agility and speed. Meet customer demands and operational demands with CSG Workforce Express, the communication industry’s leading field service management platform. CSG Workforce Express accounts for all factors that impact field service in a given day, improving the customer experience and significantly empowering field resources to support the connected customers’ needs.

  3. Astea Alliance Extension: Business Intelligence

    Uniquely optimized for Microsoft Analysis Services platform, Alliance BI provides the comprehensive and robust business intelligence functions that you need to clearly identify and understand the catalysts driving your business. What differentiates Astea’s Alliance BI solution is that it is fully integrated with the Astea Alliance solution, providing critical data from departments, that are traditionally dispersed across the organization, such as service, marketing, sales, contact center, depot repair, contracts, and logistics.

  4. IFS Applications

    IFS Applications—a single product that combines best-of-breed solutions with a complete suite of component-based ERP software. Available worldwide, its user-friendly software lets you meet—even anticipate—changes in technology and business so that you can stay one step ahead of your competitors.

  5. KORE Tablet And Managed Connectivity Solution

    The KORE Complete Managed IoT Field Services Solutions.

  6. ETAdirect Professional

    ETAdirect Professional offers not merely the simplicity and ease of SaaS software, but also the adaptive intelligence of patented algorithms that learn from experience.

  7. ClickSoftware Solutions For Utilities

    Reduce response time by 30% and increase completed maintenance jobs by 50%.

  8. Onsight Hub

    Share Live Visuals From Specialized Test Instruments.

  9. Astea Alliance: Sales

    Alliance Sales consolidates and streamlines the selling of equipment and services, from quote generation through order processing, at all points of customer contact, including outside sales, inside sales, contact center sales, and field service sales.

  10. vx Maintain - Maintenance Management

    Visibility and control over work orders, assets, facilities, and contractors.