Field Service Software Solutions

  1. FieldAware

    Wonder what intelligent Field Service Automation could do for your business? Companies with 10 to 10,000 technicians can increase profitability, generate more revenue, simplify processes and reduce customer churn with FieldAware. We offer multiple licensing options (as well as a leasing program) designed to meet the unique needs of companies of all sizes.

  2. Esri ArcGIS Apps for the Field

    ArcGIS field apps help you use the power of location to improve coordination and achieve operational efficiencies in field workforce activities. Reduce or even replace your reliance on paper. Ensure that everyone, in the field and the office, uses the same authoritative data so you can reduce errors, boost productivity, and save money.

  3. Astea Alliance Tools: Alliance Links

    Alliance Links provide the framework to exchange data and integrate Astea Alliance processes with a wide range of applications – such as for coordinating Alliance Logistics service parts inventory with ERP inventory, connecting remote equipment monitoring to Alliance Contact Center, and interfacing Alliance Mobile applications to wireless data transmission services.

  4. Capriza

    Capriza transforms businesses to mobile, by simplifying and mobile-enabling the most critical workflows from any existing business application (e.g. SAP, Oracle, Salesforce, or custom built), delivered securely to any mobile device.

  5. Swyft Mobile For Field Sales

    Swyft Mobile for Field Sales is a mobile application suite which facilitates more efficient field sales execution, and increases the chance of a successful sale. Swyft Mobile for Field Sales assists field sales force managers by providing an easy way to create territories for field sale agents.

  6. Service Relationship Management SaaS Solutions
    CSDP’s Service Relationship Management (SRM)© for Field Service software focuses on ensuring that service technicians with the right skill set are properly dispatched the first time with the right information and parts, which is critical to both customer satisfaction and service profitability.
  7. SRM Dispatch/Mobile
    The SRM© Service Dispatch software is a powerful tool for managing and coordinating communications, assignment, warranty entitlement and labor tracking across your service lifecycle management organization.
  8. Astea Alliance: Logistics

    Alliance Logistics allows companies to enhance asset management, wherever product resides. It enables a reduction in inventory costs while ensuring stock levels and movements keep pace with service and sales activities. It allows for parts management for effective field service delivery and SLA compliance. Cost management improves cash flow by streamlining and shortening the cycles from inventory to usage to billing.

  9. Warranty Claims Management

    ServicePower’s integrated Warranty Claims Management solution provides your business with a real-time, configurable claim adjudication platform which optimizes your reserves, reducing costs while eliminating fraud.

  10. Zinc Mobile Communication Platform

    Zinc is the secure enterprise communication platform designed to connect employees both in the field and the office, through a single platform that works seamlessly across mobile and desktop.