Eaton County, Michigan has saved thousands of dollars in IT expenses since deploying rugged tablets.  Continue Reading..

As a new year begins so too does planning the year’s top initiatives, projects, and investments. For those of you in the service business, the pressure is always on for improvement. Here are three suggestions to help you determine where to focus your energy this year.  Continue Reading..

For many smaller fleets, automating common business practices with telematics hardware can be expensive and out of reach, inhibiting their growth and ability to meet customer demands, and in some cases, even hindering operations. Unable to invest in costly in-cab hardware, smaller fleets have traditionally turned to paper logs and emails to manage their business operations, limiting productivity and harming their bottom line.  Continue Reading..

Believing that Phone 8 will arise from the ashes and take a significant market share in the enterprise space would get great odds with any bookie and it is my bet for 2015!  Continue Reading..

Some of you are probably familiar with our annual Field Mobility report by now — this is the fifth installment! For anyone who’s reading for the first time, welcome. The goal of this report is to provide a comprehensive look at how our readers are using — and planning to use — a variety of today’s technologies, to optimize their mobile workers, service, and assets.  Continue Reading..

Today’s fleet management solutions provide far more than just location data.  Continue Reading..

IoT is not just about technology, but rather developing solutions that can drive meaningful results for your business.  Continue Reading..

With proper planning and upkeep, your field service management system can continue to provide benefits long after initial deployment.  Continue Reading..

M2M (machine-to-machine) communications has made it easier to manage traffic equipment and provide better customer service.  Continue Reading..

Publisher/Editor-In-Chief Sarah Nicastro talks one-on-one with David D. Douglas of Scientific Games about maximizing the ROI of a service management solution.  Continue Reading..