Fleet management has come a long way from the days of just sending out drivers and logging their miles. To stay competitive and keep costs down companies are now, more than ever, focused on providing better customer service through improved asset utilization, enhanced business processes, and increased safety and security.  Continue Reading..

On April 30th, 2015 it was announced that ClickSoftware has signed a definitive agreement to be acquired by Francisco Partners Management L.P. (or "Francisco Partners"), a leading global technology-focused private equity firm, in an all-cash transaction valued at approximately $438 million. I recently spoke with Stephen Timms, President of the Americas at ClickSoftware about the recent acquisition, what it means for ClickSoftware...  Continue Reading..

Your organization should be deploying updated training methods that put the focus on customer satisfaction.  Continue Reading..

Foresight in these areas helps to ensure your mobility project will go smoothly.  Continue Reading..

3G, 4G, and LTE connectivity are enabling a wealth of new M2M applications and capabilities.  Continue Reading..

Understand how the rugged tablets of today are far different from the rugged tablets of years past.  Continue Reading..

To measure the effectiveness of field service, you don’t need to track a lot of KPIs, just the right ones.  Continue Reading..

Wearable computers are slowly proving themselves in field service applications.  Continue Reading..

Shamrock Foods upgraded to new fleet and proof-of-delivery solutions that provide more reliable performance and more accurate driver data.  Continue Reading..

An image management app has helped this pest control company streamline photo sharing and has improved communication with customers.  Continue Reading..