Emerging technologies will drive a new level of field service efficiency.  Continue Reading..

The Internet of things (IoT) is more than just a buzzword; it could help field service companies improve SLA compliance and reduce unnecessary truck rolls.  Continue Reading..

Tablet computers are rapidly becoming the device of choice for enterprise deployments thanks to their flexibility and ease of use.  Continue Reading..

R.D. Offutt Co. gains fleet visibility through real-time vehicle tracking.  Continue Reading..

A Texas police department saved 30% by switching from rugged laptops to rugged tablets.  Continue Reading..

Publisher/Editor In Chief Sarah Nicastro talks one-on-one with Max Kimlin of Kimlin Propane about the unique challenges a small business faces with technology.  Continue Reading..

MOM Brands replaced nearly 50,000 paper forms with custom-made mobile apps, which improved field sales rep productivity by more than 12%.  Continue Reading..

Not long ago, most service and sales teams operated completely separately and no one really gave that practice a second thought. However, as technology has begun to enable easier knowledge sharing, organizations have begun to recognize the opportunity that exists with some form of service and sales integration or collaboration.  Continue Reading..

Using mobile technology can play a big role in helping businesses succeed. It can help companies boost productivity, cut costs and provide better customer service. However, using a mobile solution is only one part of building success. Companies are now revising decade-old processes by using a ”Mobile First” approach - a mindset that can distinguish tomorrow’s business leaders.  Continue Reading..

It seems like every week there is a new or innovative product released which is only possible thanks to the rapid development of technologies. Our lives are filled with everything from smart televisions to solar powered lamps — but how many of these technologies really have a profound impact on society?  Continue Reading..