An Alabama fire department improves response times with onboard mobile computers.  Continue Reading..

Mobilizing service management cuts invoicing from 5 to 15 days down to 1½, while saving 5 hours of daily data entry.  Continue Reading..

Field service marks the intersection of cloud, mobility, and social technologies.  Continue Reading..

Will Windows 8 help Microsoft reassert itself in the enterprise tablet market?  Continue Reading..

If you’re evaluating Android or iOS devices, there are important issues regarding mobile printing you should consider.  Continue Reading..

Executives cite field service as a top strategic priority, despite some not having the resources to manage it the way they’d like.  Continue Reading..

In case you haven’t seen previous editions of this annual report, let me briefly explain its purpose. I often get feedback from readers like you that some of the most beneficial information available is insight into what real-world peers are doing — which devices they’re selecting and why, what software solutions they’re finding the most value in, how they’re handling their implementations, and so on.  Continue Reading..

With a new fleet management solution, Cox Communications has significantly reduced its carbon footprint and is saving $2 million per year.  Continue Reading..

Fitting consumer products into settings that require rugged handhelds hurts productivity and ROI.  Continue Reading..

A network optimization tool helps the Oregon State Police overcome wireless connectivity challenges.  Continue Reading..