
Technology For Technicians: 2013 Trends
It is a great time to be a technician using technology. Work done in the field is getting easier, more efficient and more accurate as the tools we use get smaller, faster and more precise. And we can perform new functions in ways we might not have imagined five years ago. Asset tracking, inventory and cloud computing are three of the strongest application trends in 2013.
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Phablet: The Next Big Trend Or Just Another Buzzword?
I didn’t attend the Consumer Electronics Show (CES) in Las Vegas last month, but I did read a lot of news from the show to keep up on what the most talked about news and trends were from the show. During my research, I happened upon a term a number of times that I was unfamiliar with — and I’m betting some of you will be, too.
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Q&A: Reap The Rewards Of Cloud Computing
Editor In Chief Sarah Howland talks one-on-one with Michael Armstrong, CIO of the city of Corpus Christi, about how this south Texas city is benefiting from the cloud.
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Field Service Software Eliminates Manual Work Order Woes
A mobile field service system helps Commercial Kitchen Parts & Service cut billing time from days to just minutes.
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Mobile Computing Takes A Bite Out Of Crime
With a new mobile citation system, the Sand Springs Police Department has been able to boost revenue from citations by nearly 65%.
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Ruggedness: The DIY Method
If you’re considering a consumer-grade smartphone or tablet for your mobile workforce, it’s critical to think about how you’ll protect that investment.
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MMS: The Antidote To Your Mobility-Induced Headache
MMS (managed mobility services) emerge to help enterprises rein in the complexity of mobility deployments.
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Increase Customer Satisfaction With Enterprise Mobility
With the help of mobility, customer service can become your differentiator.
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7 Habits Of Highly Effective Field Service Organizations
Follow these seven habits to optimize your service delivery operations and processes.
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Field Service Organizations Are Investing For The Long Run
What steps toward continuous improvement are top-performing service organizations taking?
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