Magazine Article | December 1, 2019

Seeing Is Believing: How Augmented Reality Increases Field Technician Productivity

Source: Field Technologies Magazine

By Bill Pollock, president & principal, consulting analyst, Strategies for Growth

We've all heard the expression "seeing is believing." But, what really should stand out fairly clearly is the fact that the phrase does not say, “reading is believing!” This is the main premise that supports the applicability of AR for the field services segment, in that it is more helpful for the field technician to “see” how to repair a piece of equipment, rather than having to “read up” on how to repair it.

Further, while the former can take place in real time, the latter often requires several minutes of delving into chapters and indices, finding the appropriate pages, writing notes, and otherwise wasting time — at least from the perspectives of both the technician and the customer.

VIEW THE MAGAZINE ARTICLE!
Signing up provides unlimited access to:
Signing up provides unlimited access to:
  • Trend and Leadership Articles
  • Case Studies
  • Extensive Product Database
  • Premium Content
HELLO. PLEASE LOG IN. X

Not yet a member of Field Technologies Online? Register today.

ACCOUNT SIGN UP X
Please fill in your account details
Login Information
I'm interested in newsletter subscriptions.
ACCOUNT SIGN UP

Subscriptions

Sign up for the newsletter that brings you the industry's latest news, technologies, trends and products.

You might also want to: