Featured IoT Articles
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3 Ways Generative AI Will Reshape Customer Service
5/26/2023
Generative AI models will change the game for customer service, helping companies operate more efficiently, develop more empathetic responses to customer requests, and resolve cases faster.
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World Tour Is Coming To Salesforce+. Next stop, D.C.
4/10/2023
See how Salesforce Field Service can help you achieve operational excellence. Learn how to optimize your service processes, boost productivity, and deliver enhanced public services while reducing costs.
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Massive IoT Enables Massive Opportunities For Utilities
1/9/2023
Here, Alastair MacLeod, CEO at Ground Control, a satellite focused IoT and M2M connectivity and critical communications provider, examines the opportunities and challenges; and how satellite communications can plug the critical gaps in connectivity to improve efficiencies, productivity, and worker safety.
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The Future Of Field Service: Top Trends For 2023
12/19/2022
Most industries are in a state of transformation and upheaval. Revolutionary digital technologies and shifting consumer demands are forcing companies to adopt new techniques and change their priorities.
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Staying Ahead Of Cybercriminals – Why The Utilities Sector Must Mitigate Threats From Outside And Within
12/12/2022
Here, Alastair MacLeod, CEO at Ground Control, a satellite focused, IoT and M2M connectivity and critical communications provider, examines how Utilities companies can mitigate these threats to ensure commercial operations are not compromised.
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Technology And Its Role In The Utility Field Service Industry
12/5/2022
This past September, Hurricane Ian caused catastrophic damage and, while estimates are still undetermined, repairs are expected to cost tens of billions of dollars. During the worst of the storm, it was reported that approximately 2.7 million Floridians lost power. Businesses and families were evacuated, displaced with unknown timelines on return, and wondering what state their livelihood would be in. Millions experienced emotional, physical, and financial stress. The road to recovery begins with a coordinated response to eliminate hazards, provide critical resources, and restore conditions.
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AI Is The Future Of Field Service Management
12/2/2022
Artificial intelligence is the future of field service management, and forward-looking organizations must invest in the technology to remain competitive in an increasingly challenging environment.
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IoT Is A Solution To Fleet Management Challenges
9/26/2022
Though internet-connected vehicles may seem like a novelty now, they’ll be mainstream in the near future. Connected vehicles are estimated to make up over 95% of new vehicles sold globally by 2030. Connecting your fleet vehicles to the internet can improve efficiency, safety, and productivity – three of the most high-priority aspects of your operation. Learn how these connected vehicles can enhance your fleet here.
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The World Of Smart Asset Tracking: Q&A With Semtech
8/1/2022
Continuous visibility and longevity of battery life are major challenges when it comes to asset tracking. Whether an organization tracks shipping containers across the Pacific Ocean, cattle across a large farm, or objects in motion on a construction-site, continuous visibility into your assets is crucial in gaining real-time insights into operational workflows.
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How Is Field Service Tech Vital For Public Sector Regulators?
5/9/2022
When we talk about the benefits of field service technologies, we must think not only of private sector organizations needing to optimize their field service. Field service management is also a vital part of the public sector regulators. Imagine all the activities regulators perform to secure public safety - social care facilities checks, repairs, maintenance, utility installations, community healthcare visits, etc. Every public sector field is full of opportunities for progress by adopting software for resource scheduling.