Ziegler CAT Improves Service Through Video Collaboration

By Sarah Nicastro, publisher/editor in chief, Field Technologies
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With the use of a video collaboration tool, Ziegler CAT has reduced the length of its technology support calls by 50 percent.

With 22 locations in Minnesota and Iowa, Ziegler is one of the largest Caterpillar dealers in North America. Ziegler sells and services construction, paving, forestry, and mining equipment, as well as generators and industrial engines. In the agricultural market, Ziegler represents Challenger, AGCO-application, and Lexion machinery in Minnesota, Iowa, Wisconsin, and Missouri.