Fleet & Asset Management Thought Leadership
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Utilizing GPS Tracking To Monitor Personal Use Of Company Vehicles
2/27/2018
Without GPS tracking, how do you monitor the personal use of your company vehicles? If you allow employees to take company vehicles home, then you most likely permit an acceptable amount of personal use as well. However, taking company vehicles home is a privilege that shouldn’t be abused.
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Quick Guide: Electronic Driver Logs
11/9/2017
The FMCSA (Federal Motor Carrier Safety Administration) has recently passed new regulations related to commercial motor vehicle drivers introducing requirements for electronic logging devices (ELD).
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Mobile-Enabling Logistics: Turning The “Last Mile” Into Aa Competitive Advantage
10/31/2017
When it comes to supply chain, the final process of actually delivering the goods can make or break a company. The impact associated with the delivery process affects margins, customer relationships, repeat business, and cash flow. The paper-laden delivery confirmation process often involves capturing key data and customer signatures, and then handing the paperwork to an admin for processing once the drivers are back at the office. This greatly impacts time to invoice, receiving of cash, revenue recognition compliance, and data quality.
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A Small Company's Perspective On The Role Of Technology In The Field
8/14/2017
Rick Steinau has been in the pest control business his entire life. His father started the Cincinnati division of Orkin in the 1930s and later began Ace Exterminating, which Rick purchased from him in 1979 and has run since. Ace competes with two national pest companies for business in the Cincinnati area, and Steinau is always looking for ways to keep a leg up on the competition. He has 15 field technicians who currently use smartphones and a pest-specific service software in the field.
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The State Of Field Service In The Connected World
5/8/2017
The field service landscape is, currently, a very interesting and evolving industry. However it is affected by volatility and is in a state of, technology driven, disruption. Indeed, as new and advanced technologies come to the fore, businesses need to constantly adapt, or risk getting left behind.
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Reducing Fleet Downtime Using A Fleet Management System
5/1/2017
Do you have a large number of vehicles in your fleet? Is unplanned fleet vehicle downtime your biggest nightmares? If your answer is an anxious yes, then you need computerized maintenance management systems in your company. Since fleet downtime would also impact your costs and profitability severely, you must aim to minimize it. Let’s see 4 ways to do so.
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Easing The Growing Pains Of Rapid Growth
4/20/2017
Power Pro-Tech Services (PPT) specializes in the service and installation of distributed power systems. Over the past five years, the company has experienced rapid growth – more than 15 percent per year. With field techs operating in 22 states and a number of acquisitions over the past five years, PPT is no stranger to some of the pains that accompany rapid growth. While these pains fall into the category of “a great problem to have,” they are still a problem that must be handled effectively to be overcome.
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How Field Service Is Transforming The Future
3/10/2017
Field service changes as technology changes. Paper-based, on-site systems have given way to field service management software and cloud-linked solutions. Artificial intelligence, machine learning, virtual reality, unmanned systems, and more will continue to reshape business models and customer experience touchpoints within field service and manufacturing. These revolutionary technologies can help manufacturers generate greater revenue and improve the overall customer experience.
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Q&A: How Effective Is Your Mobile Communication Strategy?
3/2/2017
We hosted a webinar recently with enterprise communication platform provider Zinc and their customer Bio Tek Instruments to talk about the importance of effective and easy mobile communication. Bio Tek shared their firsthand experience on the impact that mastering mobile communications can have on field service.
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Top Field Service Trends For 2017
1/3/2017
The difference between what makes a great working day or a poor one, is very often to do with how all the components are connected. Connection and integration has been a key theme and will continue to gather importance throughout 2017.