Fleet & Asset Management Thought Leadership
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Fleet Safety Programs: The Secret Sauce For Success
10/26/2018
For today’s organizations, having a fleet safety program is a top-of-mind concern and there’s little wonder why. Safety impacts almost every aspect of fleet operations from driver health and morale to uptime to liability exposure – all tied directly to the company’s bottom line.
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Top 5 Field Service Power Metrics
10/10/2018
There’s no shortage of numbers field service leaders can track. But which metrics could be most impactful to your service organization?
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Asset Performance Management And Field Service Management: The Best-in-Class' One-Two Punch
10/9/2018
On the enterprise level, Field Service Management (FSM) software continues its march towards a state of relative maturity. Mobile penetration is near 100%, making the barrier-to-entry for powerful, lightweight tools lower than ever. Technology, of course, is never finished, so the question becomes: What’s the next frontier for service management? Routing and order is solidifying; service excellence is becoming the norm, so now is the time to optimize.
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Best Practices FSOs Operate Differently To Maintain Their Best-in-Class Status
9/28/2018
What Makes Best Practices FSOs Different from All Others? And How Do You Get There in the First Place?
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The Field Service7℠ Approach To Operations Excellence
9/27/2018
The purpose of this white paper is to describe the highly specialized approach to ensuring technology implementation success and accelerating ROI. Effective technology implementation and ROI achievement in field service depend on sound change management practices. Field service change management addresses the unique dynamics and characteristics of work performed by field technicians.
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Fuel Waste: A Guide To Knowing What's In Your Tank And What It's Costing You
9/18/2018
Controlling fuel waste is an important conversation for organizations. The answer to why is simple – excessively high fuel costs cut into profits. To help identify areas where fuel costs could be potentially higher than they should be, the topics of fuel use, costs, management, and efficiency come into play.
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What Are The Most Common Vehicle Tracking Reports?
8/29/2018
Vehicle tracking reports offer a myriad of valuable data. From diagnostics to fuel usage, there are many tools at your disposal to overcome the fleet challenges you currently face. Whether you are looking to implement a safety program, a green initiative, or improve your customers’ experience, vehicle tracking reports provide actionable data to improve your mobile workforce.
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Your Competition Is Focusing On Customer Experience. Are You?
8/29/2018
Customer experience is climbing the priority ladder for many field service businesses – the importance of creating a great experience and brand loyalty has never been more important. With the rise of social media and online reviews, word of mouth travels faster than ever.
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Why An ELD-Only Solution Will Cost You
8/28/2018
From facing a serious driver shortage to complying with new regulations, the past few years have been challenging - to put it mildly - for fleet owners. So when it came to choosing an ELD solution, it’s not surprising many put budget over features, selecting basic plug-and-play devices with the minimum functionality needed to meet Hours of Service (HOS) requirements over integrated ELD solutions with more sophisticated performance. Trouble is, in the long run these bare bones options will cost you in the form of diminished profits and higher-than-necessary business expenses. Here’s why ELDs integrated with fleet management software are better for your bottom line.
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5 Shocking Ways GPS Fleet Tracking Has Been Used
8/17/2018
We often talk about the benefits of GPS fleet tracking from a business operations perspective – and there are plenty.