By John Cameron, Trimble PULSE
The difference between what makes a great working day or a poor one, is very often to do with how all the components are connected. Connection and integration has been a key theme and will continue to gather importance throughout 2017.
Connected Field Service
Central to field service success is the customer and a company’s ability to align more closely with them. The opportunity to closely link customers into the service delivery workflow has increased dramatically, thanks to the internet of things, and this trend will grow over time.