ClickSoftware ClickMobile
To reap the expected return on investment, you have to tell your mobile workforce when and where they are expected to be, and provide details of the work they are required to do. Your service business will remain inefficient if communicating such information is a manual process. Verbal communications, text messaging, and paper worksheets should be things of the past.
Real-time information, when and where you need it
Rethinking how to best deliver service is a constant challenge for service businesses of all sizes. Investment in back-office solutions that improve customer experiences through faster response and greater service-level achievement-while reducing operating costs and increasing field resource efficiency-is fast becoming the norm. Such solutions forecast, plan, and manage mobile workforces in terms of the work they do, and when and where they do it.
But to reap the expected return on investment, you have to tell your mobile workforce when and where they are expected to be, and provide details of the work they are required to do. Your service business will remain inefficient if communicating such information is a manual process. Verbal communications, text messaging, and paper worksheets should be things of the past.
And it's not just about the work. To perform effectively, your mobile workers need comprehensive data and information available on demand at their fingertips.
Yet these business pressures are also happening within a rapidly evolving technology landscape. There are different devices and operating systems to consider, many ways to engage with the data using keypads and touch screen, and corporate plans to increase the scope by adopting Bring Your Own Device (BYOD) policies.
About ClickMobile
ClickSoftware Panic Timer Demo
ClickSoftware Resource Radar Demo
ClickSoftware Upsell Products & Services
Download the brochure to learn more.