Swyft Mobile For Field Service

Swyft Mobile for Field Service is a mobile application suite which facilitates more timely and accurate execution of customer field service orders, from assignment to invoicing. Field service managers can customize a list of information to be provided to field service personnel upon service order assignment. Such information includes customer name, contact information, job location, necessary tools or equipment, and issues with the execution of previous jobs. With the geolocation tool, Swyft Mobile for Field Service even assists field service personnel with locating job sites, reducing the risk of late arrival, or worse yet, frustrated field service personnel.

Swyft Mobile for Field Service also greatly helps field service manages with standardization. Field service managers no longer need to rely solely on verbal instruction, or distracting manuals and procedures. Helpful information, such as procedures and flowcharts, are all readily available to field service personnel right from their mobile phone.

Swyft Mobile for Field Service not only assists managers in communicating with their personal, yet also assist personnel with communicating with the back office. Once a job is complete, field service personnel can access standardized forms on their mobile device. Such digital forms require the input of certain information. Once that information is inputted correctly, such forms can be sent in real time to the back office. The back office can then, without needing to perform any additional data entry, invoice the customer immediately. The entire field service process, from service order assignment, to customer invoicing, is streamlined with little room for error.

To learn more about Swyft Mobile for Field Service, download the brochure now!