Hiring, retaining & managing deskless caregivers: How providers are coping with the ‘new normal’ in home healthcare.
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Optimizing Growth And Efficiency: The Impact Of Economic And Technological Trends On Businesses With Field Service Operations
5/31/2023
This white paper report presents the results of a survey conducted by Blumberg Advisory Group, a leading research and consulting firm to the Field Service Industry, analyzing the current economic and technological trends impacting businesses, with a specific focus on service businesses.
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Under The Hood
5/30/2023
To effectively compete and provide a high level of service in today’s equipment and vehicle repair markets, service bays must provide technicians with advanced, rugged mobile technology that will allow them to diagnose problems correctly, whether in the shop or in the field.
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State Of Service 2023 Global Report
5/25/2023
This executive summary highlights the compelling findings of a global survey on Field Service (FSM) Management trends and technologies commissioned by IFS late 2022.
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Powerful Strategic And Operational Tools For Mobile Resource Planning
5/25/2023
After-sales service and maintenance have become critical components in many organizations’ offerings to their customers. In an increasingly commoditized world, it is often a key differentiator.
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Unveiling The Power Play: Securing Reliability And Resilience In The Utilities Industry
5/23/2023
From the home office into the field, today's utilities IT professionals face the critical task of providing reliable services and maintaining uninterrupted network accessibility. Similar to the financial services industry, the utilities sector encounters high expectations from customers who rely on their services 24/7. However, the concerns go beyond performance and uptime; network security plays a vital role as utilities become prime targets for cybercriminals. To tackle these challenges head-on, professionals in the utilities industry must prioritize network security and performance continually.
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Maximizing Productivity With Performance Support And Workflow Learning
5/17/2023
Accurate execution of field service workflows can be hindered by the lack of proficiency in using FSM software and technology. Learn how you can maximize your field productivity in this guide.
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Case Study: Connexin Is Taking The UK’s ‘Smart Cities’ To The Next Level
5/15/2023
With Skedulo, Connexin is streamlining processes via automation, increasing connectedness between their office & field teams, and elevating their customer experience.
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Hiring, Retaining, And Managing Deskless Caregivers
5/12/2023
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Leveraging AR Smart Glasses Solutions: Close Skills Gap, Boost Performance, And Increase Profitability
5/11/2023
In the manufacturing sector, AR technology is revolutionizing picking and packing, and assembly line processes by replacing traditional paper instructions with digital overlays. This provides workers with step-by-step guidance, remote expert support, and a reduction of errors while also reducing worker training time.
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Case Study: Edenor Selects The Best-Of Breed FSM Product
5/9/2023
Edenor, the largest electricity distribution company in Argentina, selected the best-of-breed Field Service Management product by OverIT to transition smoothly from their existing end-of-life on-premise platform.