Downloads
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Scheduling Of Maintenance Activities On Critical Assets And Support Of Field Execution Through Mobile Work Instructions
7/17/2023
Hera Group required a unified system for dispatchers to efficiently handle and schedule maintenance tasks across various utility assets. They turned to a best-of-breed FSM solution to meet these needs.
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Efficient Management Of Emergency Activities On The Move
7/17/2023
With millions of citizens and numerous municipalities to serve, Hera Group sought an advanced solution to replace its old Field Service Management system and enable its technicians to efficiently handle emergencies, facility operations, and maintenance activities while on the go.
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Optimization Of Appointments’ Booking For A Better Management Of Activities Of Single And Multi-Service Supplies
7/17/2023
Hera Group faces challenges in managing and delivering services efficiently to millions of citizens and municipalities in Italy. To overcome these challenges, they sought a single integrated solution to manage appointments and optimize activities on gas, water, and electricity networks.
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Securing IoT Devices In The Utilities Industry: Best Practices And Emerging Trends
7/14/2023
Utility companies deploy IoT sensors and similar devices to reduce carbon emissions, preserve natural resources, and forecast demand. This practice also allows them to deliver a better customer experience, generating higher revenue. But, for many enterprises, securing their IoT devices against physical attacks and cyber threats is one of the biggest challenges.
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Guided Workflows For Field Workers: How To Easily Create & Ensure User Adoption
7/13/2023
In this webinar, you will learn why designing for user workflows is crucial for field service app experiences, explore how Resco enables seamless workflow and questionnaire creation for Dynamics 365 Field Service & Dataverse, and more.
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A Marriage Isn't All About The Honeymoon! – A Case Study For Homeserve Five Years After Deployment Of Fast Lean Smart Scheduling
7/12/2023
HomeServe is one of the UK's most recognised and 2nd largest boiler installation company. For over five years, it has leveraged market-leading heights of operational efficiency with the FLS VISITOUR dynamic scheduling and FLS MOBILE solution.
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Here's How To Harness The Power Of Lift Truck Telematics Data
7/10/2023
Telematics is one of the most important technologies for supply chain organizations to invest in. Fleet managers understand this, though most implementation focuses on logistics fleets when use cases like lift trucks are highly beneficial, too. Capitalizing on lift truck telematics data can make warehouse operations safer, more efficient, and cost-effective. Despite this potential, it’s important to recognize that the extent of these benefits depends on how the technology is used. Here are six steps to harness lift trucks’ telematics power in that light.
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Proof Of Value - AI Powered Planning & Scheduling Optimization
7/6/2023
Using YOUR real business data, we can show you that IFS technology can deliver tangible and measurable business value.
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GIS Center Of Excellence: The Trusted Partner For FSM Mission Critical Operations
7/6/2023
Leveraging the industry expertise of its GIS (Geographic Information System) Center of Excellence, OverIT confirms itself as a long-standing reference point for implementing GIS solutions in business.
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The Top 3 Field Service Trends To Help You Increase Revenue, Productivity, And Cost Savings
6/28/2023
Join us to hear Salesforce product and engineering leaders discuss today’s top 3 Field Service trends. And discover how you can power your frontline using field service management.