Articles by Brian Albright
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Field, Fleet Companies Attract Funding And Accolades
2/14/2017
A couple of relatively young field service companies have won some community accolades recently, reinforcing both the importance of tech companies in local economies and the importance of field service in the overall economy. These companies are also attracting a significant amount of venture capital as field service continues to prove itself an important profit center.
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VDC Research Indicates Professionals Prefer Rugged Tablets
2/8/2017
While recent sales trends show that the overall market for tablet computers is cooling off after a period of enormous growth, enterprise users still see a big advantage for using rugged tablet devices. That’s the key finding from a recent survey of mobile workers and mobile computer resellers conducted by Xplore and Intel.
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There Is a Rugged Handheld/Smartphone Evolution Underway
2/1/2017
There could be a major shift underway in the rugged handheld device space, according to data from VDC Research.
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FSM Consolidation Will Link Service, Internet Of Things
1/24/2017
GE Digital’s acquisition of ServiceMax pushes FSM solutions further into the enterprise and IoT markets.
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Fleet Management Brings Safety, Efficiency Improvements
1/24/2017
Using a GPS-based fleet management system to track vehicle activity, Black & Veatch had the data to build a culture of safety.
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Unlock Efficiency In Dispatch And Scheduling
1/24/2017
The Flying Locksmiths’ field service automation solution integrated with QuickBooks and cut billing times by 90 percent.
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IoT Expansion Poses Security Threat
1/24/2017
According to new data from International Data Corp. (IDC), worldwide spending on the Internet of things (IoT) was set to reach $737 billion in 2016, experiencing a compound annual growth rate of 15.6% from 2015 to 2020. At that rate, the market could reach $1.29 trillion.
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Mobility Trends To Watch In 2017
1/18/2017
The analysts at VDC Research have released their 2017 Enterprise Mobility Predictions. According to VDC, the overall mobile market is forecast to grow by 2.5 percent in 2017. The smartphone market will outpace that slightly, growing 3.2 percent and reaching 1.55 billion unit shipments this year. Enterprise smartphone shipments will reach 460 million units.
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CEOs Key In On Mobility
1/11/2017
PriceWaterhouse Coopers (PwC) has released its Annual Global CEO Survey, and technology remains top of mind in the executive suite. According to the company’s data and interviews with CEOs, the ongoing digitization of business is a key priority for top executives. As the importance of digital technologies increases, companies are also beginning to take a different approach to applying them.
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Future Is Bright For Field Service
12/28/2016
As we finish off what has certainly been a roller coaster ride of a year on many levels, I was struck by two recent articles that highlight the promising future that field service is facing at the dawn of the New Year.