Articles by Brian Albright

  1. Mobile App Thrives In Tough Environment 1/24/2017

    Bis Industries overcame wireless coverage constraints and the need to transmit large files to successfully deploy its mobile solution.

  2. Fleet Management Brings Safety, Efficiency Improvements 1/24/2017

    Using a GPS-based fleet management system to track vehicle activity, Black & Veatch had the data to build a culture of safety.

  3. Unlock Efficiency In Dispatch And Scheduling 1/24/2017

    The Flying Locksmiths’ field service automation solution integrated with QuickBooks and cut billing times by 90 percent.

  4. IoT Expansion Poses Security Threat 1/24/2017

    According to new data from International Data Corp. (IDC), worldwide spending on the Internet of things (IoT) was set to reach $737 billion in 2016, experiencing a compound annual growth rate of 15.6% from 2015 to 2020. At that rate, the market could reach $1.29 trillion.

  5. Mobility Trends To Watch In 2017 1/18/2017

    The analysts at VDC Research have released their 2017 Enterprise Mobility Predictions. According to VDC, the overall mobile market is forecast to grow by 2.5 percent in 2017. The smartphone market will outpace that slightly, growing 3.2 percent and reaching 1.55 billion unit shipments this year. Enterprise smartphone shipments will reach 460 million units.

  6. CEOs Key In On Mobility 1/11/2017

    PriceWaterhouse Coopers (PwC) has released its Annual Global CEO Survey, and technology remains top of mind in the executive suite. According to the company’s data and interviews with CEOs, the ongoing digitization of business is a key priority for top executives. As the importance of digital technologies increases, companies are also beginning to take a different approach to applying them.

  7. Foldable Mobile Devices On The Way? 1/4/2017

    Samsung may be on the verge of unveiling new foldable screen technology that would allow users to combine a tablet with a smartphone – and switch from one mode to the other by unfolding the smaller device to convert it into a larger tablet.

  8. Future Is Bright For Field Service 12/28/2016

    As we finish off what has certainly been a roller coaster ride of a year on many levels, I was struck by two recent articles that highlight the promising future that field service is facing at the dawn of the New Year.

  9. Messaging Solutions Keep Techs, Customers In Touch 12/20/2016

    Communication is critical for an effective field service operation, and some new texting and instant messaging solutions are helping field service organizations and their customers stay in touch with technicians.

  10. End Of Year Forecasts Look Promising For Field And Mobile Technologies 12/14/2016

    With the end of 2016 in sight, industry analyst firms are rolling out their final forecasts and predictions for various mobile and field service related technology markets. We’ve reported on a few here already, but below is a quick survey of some of the most recent figures relevant to service companies.