Dunbar Armored increased its IT spending from 10% to 25% to invest in a rugged handheldbased mobile bar-coding solution that has revamped its logistics operation.  Continue Reading..

Editor In Chief Sarah Howland talks one-on-one with Hal Kolp of Source Refrigeration & HVAC about the company’s migration from Windows to iOS.  Continue Reading..

Geofencing has emerged as an important feature of location-based applications, providing new value to fleet operators and field service companies.  Continue Reading..

Research shows that “free” devices really aren’t free at all.  Continue Reading..

As the focus of organizations shifts to the customer, here are five points to remember.  Continue Reading..

As field service evolves to become a major contributor to corporate strategic revenues and profitability, it is increasingly important to optimize service efficiency, productivity, quality, and effectiveness. However, many service managers believe this objective is impossible because service businesses are too complex or they don’t follow normal business rules. This paper, based on cross-sectional studies of more than 250 small, medium,...  Continue Reading..

United Rentals shows how using a mix of software solutions is sometimes the best approach for improving routing and vehicle utilization.  Continue Reading..

Editor In Chief Sarah Howland talks one-on-one with Michael Sticklen of Service Experts Heating & Air Conditioning for tips on fleet management success.  Continue Reading..

Real-time fleet tracking and safety monitoring have helped Atlantic Limousine and Transportation grow without adding to its administrative burden.  Continue Reading..

Venttex cuts paperwork handling by half with a mobile scheduling and work order management solution.  Continue Reading..