You often hear “war stories” around the water cooler about bad customer experiences. While some industries have more tarnished reputations than others, no industry is immune to having the occasional failed customer experience as a result of an unprepared field service workforce.  Continue Reading..

Publisher/Editor-In-Chief Sarah Nicastro talks one-on-one with Briana Colstad of Alliant Energy about how the organization tackled change management.  Continue Reading..

Has the iPad taken over, or is your mobile worker better off with a rugged device?  Continue Reading..

Understanding the benefits of data collection and analysis  Continue Reading..

Now available: no-contract cellular connectivity for your workforce’s tablets and mobile hotspots.  Continue Reading..

Smart glasses, smart watches, and other wearable devices could provide the next wave of efficiency for enterprise mobile computing.  Continue Reading..

This parcel carrier company saves $500,000 per year with its new mobility management solution.  Continue Reading..

Cable ONE has improved driver behavior by 68 percent using a GPS fleet tracking solution that is integrated with its field service management software.  Continue Reading..

Field mobility is pretty amazing. I’ve become a bit of a nerd about this stuff in my tenure at Field Technologies, which I never really saw coming. It’s happened because I’ve witnessed so many incredible stories about how readers such as you are leveraging mobile technologies to truly transform organizations.  Continue Reading..

When discussing operating system trends, the debate quickly arises on what should drive the decision on which platform to use — the hardware or the software application. It seems to me the hardware aspect is typically more exciting to people, and I get why that’s the case — devices are tangible, trendy, and constantly changing. You can hold them, play with them, and see how “cool” they are — that’s not...  Continue Reading..