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Reliable Digital Communications Eliminate Inefficiencies
A Las Vegas electrical contractor has increased productivity by 50 percent with more reliable field radios.  Continue Reading..
Q&A: How UPS Is Maximizing The Benefits Of Telematics Data (And How You Can, Too)
Publisher/Editor-In-Chief Sarah Nicastro talks one-on-one with Jack Levis of UPS about how the company puts large amounts of data to work.  Continue Reading..
Take Fleet Management Beyond Track And Trace
With a new fleet management solution, deployed in just 30 days, transportation firm A.N. Webber has decreased idling by 15 to 20 percent.  Continue Reading..
Could Gamification Improve The Performance Of Your Mobile Workforce?
Gamification of mobile apps is a trend I heard about at an industry event a couple months ago. I found the idea of gamification of mobile apps — and the potential for what it can do — pretty interesting, so I thought it’d be worth exploring a bit here. The idea of gamification of mobile apps as it relates to use in business is that you can use game-like mechanics within a work-related application to motivate workers to complete...  Continue Reading..
Q&A: Panasonic Dives Into The Handheld Space With Its Latest Products
Panasonic has long been known for its Toughbook and Toughpad laptop and tablet product lines. But recently, Panasonic announced the introduction of a new 5-inch “handheld tablet” line — the Toughpad FZ-E1 and FZ-X1. To get the inside scoop on the new product set, I interviewed Kyle Day, senior product manager at Panasonic System Communications Company of North America.  Continue Reading..
Rosemary Coates, president, Blue Silk Consulting, www.bluesilkconsulting.com
Keys To Great Field Service: Know The Competition To Avoid Surprises
We are wired. We can search topics, brands, and business issues pretty much anytime, anywhere in the world. If your customer wants to know about your company or your competitors, he or she can do some fast online research. This environment makes keeping up with what the competition is offering easy to research but hard for you to compete against. Things move fast. We have to be on our toes, be aware at all times, and make good use of the...  Continue Reading..
The Perfect Service Visit – Optimizing The Customer Value Equation
In Q1 of 2014 Honeywell Scanning & Mobility collaborated with The Service Council to survey 260 field service operations leaders around the world.[1]  The impetus of the survey was to see how these leaders were executing on the primary points of business focus uncovered in mid-2013 research done by The Service Council.  In that research, respondents indicated that revenue growth was the top priority focus and driving revenue growth...  Continue Reading..
Disappointed With Return On Mobility? Here's Where You May Have Gone Wrong
Increasingly companies are suffering Return on Mobility (ROM) disappointment. Following initial forays into mobile, the original allure has worn off as they struggle to justify mobile investment when the ROM promised from point solutions and legacy mobile enterprise application platforms (MEAPs) simply hasn’t come to fruition. For companies that rely on field operations, unleashing new mobile technologies and processes on a workforce of...  Continue Reading..
3 Reasons 8-inch Tablets Aren't A Fit For Work On The Road
Ultrabooks and tablets are not the only option professionals have for portable computing anymore. A new device is entering the workforce – the 8-inch tablet. Although it’s a great consumption device for Internet browsing and answering emails, the 8-inch tablets on the market have created many challenges for both end users and corporate development teams.  Continue Reading..
Gain A Competitive Advantage – Include Mobile Technology In Your Budget
Mobile technology continues to increase its importance in modern business, and successful companies are finding ways to leverage it as a competitive advantage. A recent Sage survey found that 68% of businesses report that mobile technology has a positive effect on employee productivity. In addition, 70% report that mobile devices are elevating their level of customer service to new heights. Mobile technology is integral to the success of small...  Continue Reading..

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