By Sarah Nicastro, publisher/editor in chief, Field Technologies
Publisher/Editor-In-Chief Sarah Nicastro talks one-on-one with Jack Levis of UPS about how the company puts large amounts of data to work.
I’ve had a number of conversations with readers who tell me that once they’ve deployed enabling technologies to improve their mobile operations, they face a significant hurdle in determining what to do with the data they become inundated with as a result of the solutions they’ve deployed. Think of the concept of blissful ignorance — a lack of visibility into and connectivity with the field results in little information to process and base decisions on. Is that how you want to run your business? Well, no, but learning how to process and manage the data you receive from the field once you’ve deployed solutions to optimize your mobile operation is a real challenge and a vital step.
I couldn’t think of a better company to lend insight on how to conquer the challenge of fully leveraging data gathered from the field than UPS. We featured UPS on our April 2014 cover and showcased the solutions UPS is using to optimize its mobile operation. Here, Jack Levis, senior director of process management at UPS, shares with us firsthand insight on how UPS manages all of the data it is receiving from the field and how the company puts that data to work to improve its business.