Featured Articles

  1. Unlimited Historical Telematics Data

    A misconception about GPS providers is that all of them offer unlimited historical telematics data. This is not the case. How far back GPS providers offer telematics data varies anywhere from 90 days, six months, one year, two years, etc. While it may not seem important initially to choose a provider that offers open access to unlimited historical telematics data, there are a few reasons it is.

  2. The Top 3 Reasons Companies Implement A Telematics System

    There are a host of reasons why companies decide to implement a telematics system into their business. Every business is unique, but usually face one of three common business challenges when it relates to their vehicles and equipment.

  3. The Top 4 Reasons GPS Tracking Initiatives Fail

    There are many benefits to using GPS tracking in your fleet operations. However, there can be issues that arise that cause the initiative to fail. Whether you are looking to implement GPS tracking for the first time or looking to change providers, there are four common challenges to be aware of that cause people to give up on the technology before they get the chance to experience the benefits.

  4. 6 Steps To Field Service Profitability

    The evolution of field service from a cost center to a profit center has been ongoing for the past decade – and in some industries, field service has emerged as a critical and even primary profit generator.

  5. Mobile App Growth Hacking: Tips to Follow For Early Traction

    Developing a mobile app and acquiring users in the first-hand tops the list of marketers. No matter, what monetization strategies you have adopted, unless you have not invested some time in marketing efforts, you might lose early traction.

  6. Trends in Field Service Management You Can’t Ignore

    Improving customer experience, operational efficiency, and business agility, using next-generation technologies.

  7. 3 Reasons Not To Skip Field Service Forecasting And Planning

    Many think that field service management is about flawless execution on the day of service. And to a large extent, it is. But in order for everything to come together harmoniously, there are a series of steps that need to be completed weeks, months, or even years in advance.

  8. Leveraging API Technology

    Mobile forms can be so much more than “just forms" to your business. By embedding today’s API technology into your digital forms, you can transform your entire field and home office operations. APIs provide a way to integrate with web services and this is done in innumerable ways.

  9. How To Drive Incremental Recurring Revenue From The Existing Installed Base

    Aftermarket services are an untapped source of revenue at many B2B suppliers, especially manufacturers. Yet current methods for identifying timely and profitable sales opportunities from existing customers can actually cost more than any potential profit. What sales leaders need is an automated system that proactively analyzes their existing customer data and behavior to uncover just the right customer leads at just the right time.

  10. Top 10 Reasons Management Software Increases Field Service Productivity (Part 2)

    In the second half of our two-part article on how the right field service management software solutions can increase your field service efficiency and productivity, while enabling employed and contracted field technicians to provide a the best customer experience, simultaneously. In the previous installment, we discussed integrating your CRM and interacting with customers through your mobile workforce management software along with how to maintain communication from entitlement through service delivery. In this new installment, discuss device accessibility and more!