Featured Articles

1. How Technology Helps Field Crews Manage And Reduce Fire Risks 10/3/2022

   Unprecedented heat waves swept the world this summer 2022, with scorching heat and bone-dry conditions leaving many parts of the world vulnerable to fires. In London, firefighters registered their busiest day since the Blitz; in the United States, dozens of huge wildfires continue to burn.

2. IoT Is A Solution To Fleet Management Challenges 9/26/2022

   Though internet-connected vehicles may seem like a novelty now, they’ll be mainstream in the near future. Connected vehicles are estimated to make up over 95% of new vehicles sold globally by 2030. Connecting your fleet vehicles to the internet can improve efficiency, safety, and productivity – three of the most high-priority aspects of your operation. Learn how these connected vehicles can enhance your fleet here.

3. Installed Base Data: The Key To Unlocking Aftermarket Service Profits 9/19/2022

   Starting in the mid-1980s, Industrial OEMs like GE began to recognize that the service and support of their equipment, after the sale, could represent a sizeable profitable market opportunity. This recognition has led to a long-term trend where OEMs are increasingly searching for profits in the aftermarket. According to McKinsey & Company, operating margins from aftermarket service can be 2.5 times higher than margins on new product sales. Indeed, many OEMs generate 40% -50% of their margins from services. Given this opportunity, almost 60% of Aftermarket Service leaders are focused on revenue growth or driving service as a profit center.

4. How To Optimize Scheduled Maintenance To Drive Safety And Efficiency 9/14/2022

   A strong scheduled maintenance program can enable utilities companies to improve productivity and safety, increase asset life expectancy, and reduce costs. But many chief transformation officers (CTOs) find it difficult to successfully implement scheduled maintenance, as the process requires a fully optimized business operation.

5. How To Stay Modern In Field Service Management 9/12/2022

   Our society has quickly become accustomed to living and working virtually. Nevertheless, don’t assume that all clients or customers want hands-off experiences. As Salesforce reporting shows, 70% of people say they still value face-to-face interaction, especially when they engage with field workers.

6. How Field Service Professionals Can Streamline And Automate Daily Operations 9/6/2022

   While it has been a busy year for field service professionals, there are always threats looming around the corner. In today’s economic climate, this has never been truer with profit margins becoming increasingly tight and costs continuing to rise across the board.

7. Telemetry Systems Upgrade Warehouse Vehicles Without Breaking The Bank 8/15/2022

   Telemetry systems for warehouse vehicles allow decision makers to collect data from operator behavior trends to fuel consumption. Many people are also surprised to learn they’re more affordable than expected. That’s primarily because people can have the technology installed on existing machines rather than buying new warehouse vehicles for their fleets.

8. The World Of Smart Asset Tracking: Q&A With Semtech 8/1/2022

   Continuous visibility and longevity of battery life are major challenges when it comes to asset tracking. Whether an organization tracks shipping containers across the Pacific Ocean, cattle across a large farm, or objects in motion on a construction-site, continuous visibility into your assets is crucial in gaining real-time insights into operational workflows.

9. Why Should Fleet Managers Calibrate Their Engines? 7/18/2022

   Engine calibration involves tweaking a vehicle’s internal computers to cause certain desirable outcomes. One of the primary benefits today is that there are a growing number of options to pursue. Some engine calibration technology allows for the simulation of different changes before making them in real life.

10. How To Offer Exceptional Warranty Coverage With Digital Field Service Technology 7/4/2022

    Home and extended warranty providers cover appliances and products that break down – a useful service and coveted plan to fall back on if you are a customer facing potentially hefty and unexpected repair bills. However, customers are often frustrated when engaging their warranty plans because of confusing terms and coverage plans, long wait times, and an unclear process. Field service management software can digitize steps of the warranty workflow to improve customer satisfaction and provide quality and convenience.