Featured Articles

1. 7 Cargo Securement Myths We Need To Debunk 5/23/2022

   Whether you are a rookie or a veteran in the trucking industry, you have probably come across some common cargo securement myths. Every industry has facts or practices that many believe to be legitimate, only to find out that they’re just myths that cropped up over the years.

2. Utilizing AR To Support A Densely Populated Install Based 5/16/2022

   Field Service Organizations (FSOs) face many challenges in supporting a densely populated install based. Augmented Reality (AR) is an optimal tool that provides various solutions to face these challenges. When you have a densely populated installed base, you will have unique struggles. AR provides critical support needed to ensure successful outcomes no matter what issues arise. Here are a few areas where AR optimizes positive results...

3. How Is Field Service Tech Vital For Public Sector Regulators? 5/9/2022

   When we talk about the benefits of field service technologies, we must think not only of private sector organizations needing to optimize their field service. Field service management is also a vital part of the public sector regulators. Imagine all the activities regulators perform to secure public safety - social care facilities checks, repairs, maintenance, utility installations, community healthcare visits, etc. Every public sector field is full of opportunities for progress by adopting software for resource scheduling.

4. How Technology Helps Utilities Serve The Planet And Their Customers 5/2/2022

   We are all global citizens who love our planet and rely upon electricity and fuel to power our lives. We see the increase in renewables, but also an ongoing reliance on conventional fossil fuels. Utilities will play an important role in how we manage the world’s transition to a sustainable energy future.

5. Navigating Digital Transformation In Field Services 5/2/2022

   At our last conference, TSIA’s President and CEO, J.B. Wood, told the crowd, "Congratulations, you're halfway through your digital transformation." The audience laughed and groaned, as many industries have been struggling through this transformation. However, for field services and hardware original equipment manufacturers (OEMs), the majority are just starting their journey.

6. AI And Field Services: What You Need To Know 4/25/2022

   Justin Foxwood, Solution Engineer at TBI Inc., took time recently to answer questions about the benefits of AI and what companies need to consider when implementing this technology.

7. How To Optimize Fleet Routing For Better Service 4/18/2022

   Today’s fleet managers are under continual pressure to get deliveries to their destinations as efficiently as possible. Numerous factors, ranging from heavy traffic to road accidents, can make that challenging. Fortunately, there are many effective ways to optimize fleet routing. Here are some of them.

8. Bridging Connectivity Gaps With IoT-Enabled Satellite Solutions 4/11/2022

   In areas of the world without cellular or Wi-Fi signals, satellite IoT using low power wide area networks (LPWAN) technology has the power to fill those connectivity gaps – especially when you think about remote areas that need particularly long-range connectivity bands that Wi-Fi or cellular cannot provide. IoT-enabled satellite connectivity is typically easy to install within existing infrastructure and is an affordable solution compared to cellular and Wi-Fi. Also, the business model viability is a challenge to roll out cellular or Wi-Fi networks in remote areas. 

9. A Recipe For Building Smart Cities The 6-Step Strategy 4/4/2022

   With the evolution of wireless technologies such as 5G, cloud technologies, and the Internet of Things (IoT), the opportunity to better the quality of life of citizens is greater than ever before.

10. Zuper's Michael Israel Talks The Evolution Of Field Service 3/23/2022

    Businesses within the field service ecosystem are undergoing significant changes across their people, processes, and technology. They are being pushed to modernize their operations from back office to forward-facing customer service. To explore some of the major shifts taking place, we got a chance to catch up with Michael Israel, Head of Field Service Evangelism for Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations. Michael has spent a significant portion of his career as a strategic consultant to field service organizations and has witnessed firsthand how things have evolved.