Mobile Computing Thought Leadership

81. Top Field Service Trends For 2017 1/3/2017

    The difference between what makes a great working day or a poor one, is very often to do with how all the components are connected. Connection and integration has been a key theme and will continue to gather importance throughout 2017.

82. Preparing For The Connected Customer 1/3/2017

    It’s no secret that the level of digital connectivity has exploded. For your service customers, the pervasiveness of that connectivity is accelerating and heightening expectations when it comes to service quality.

83. Why More Companies Are Reaching for Rugged Tablets, And Not Necessarily The Cloud 12/13/2016

    Everyone wants to be in the cloud these days, right? As CFO Innovation recently noted, Garner research indicates that “more than $1 trillion in IT spending will be directly or indirectly affected by the shift to the cloud during the next five years…” making “…cloud computing one of the most disruptive forces of IT spending since the early days of the digital age.”

84. 5 Hidden Benefits Of ELDs 12/5/2016

    A good ELD system goes far beyond just ticking the legislation compliance box, it also identifies other areas in which fleets can become safer and more efficient.

85. Technology Trends For Today's Field Service Workforce 11/28/2016

    The path to growing a sustainable service business has changed. It’s no longer sufficient to have the quickest service response or highest first-time fix rates. As consumers increasingly look for Best-in-Class response time or first-time fix, Best-in-Class organizations are empowering their field service personnel with the right technologies today.

86. OS Migration And Workforce Mobility: A Revolution is Coming 11/16/2016

    From enhancing workforce productivity to improving customer service and extending asset lifecycles, mobile devices and applications have become inextricably interconnected with enterprise workflows. While certainly business critical, they do represent substantial investments for organizations, as well as challenges from both a deployment and support standpoint. One of the most pressing mobility challenges currently facing enterprises is the end of service (EOS) for Microsoft Windows CE and Mobile embedded operating systems – a mainstay of enterprise-specific rugged mobile devices.

87. An Unrivaled Advantage: Survey Reveals Why Rugged Tablets Are Preferred Mobile PC Form Factor Among Global Professionals 11/15/2016

    The value of rugged tablet PCs may not be widely recognized among consumer audiences, but they often play a direct role in the manufacturing, delivery, installation, and maintenance of goods that impact both our personal and professional vitality, such as food, natural resources, appliances, automobiles, and airplanes.

88. Empowering Mobile Workers Drives Field Service Excellence 11/1/2016

    The path to growing a sustainable service business has changed. New research suggests that best-in-class service organizations can better orchestrate mission-critical field processes for today’s demanding customers by unlocking the potential of the right connected technologies today.

89. The Evolution Of Mobile: Future Success Will Come In The Field 11/1/2016

    The top challenge facing service organizations in 2016 is not how they can improve their internal operations or the bottom line; it is what to do about the competition. And this isn’t just in the B2C world of consumer products – competition is creeping into the world of the manufacturer and the B2B service organization.

90. Reality Check: Why The Rugged Tablet Market Is Outpacing Consumer Devices 10/25/2016

    Traditional smartphones and tablets may be experiencing a slowdown in sales, but the rugged tablet market is expected to see a boost in the coming years